Quality Analyst || Mumbai - Domestic

1 - 6 years

1 - 5 Lacs

mumbai goregaon mumbai (all areas)

Posted:1 week ago| Platform: Naukri logo

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Work from Office

Job Type

Full Time

Job Description

Roles and Responsibility-

  • Should have experience / knowledge in CBB/ Real Estate / FMCG/ Technical

  • Conduct call audits to ensure quality standards are met.
  • Develop and implement effective quality control processes to enhance customer satisfaction.
  • Collaborate with cross-functional teams to identify areas for improvement and implement changes.
  • Analyze data and trends to identify patterns and areas for improvement.
  • Provide training and coaching to team members on quality procedures and best practices.
  • Handle team performance, provide feedback, and coach team members.

Interested candidates can connect with -

Simran Rana - 9137514621

simran.rana1@teleperformancedibs.com

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