3234 Quality Analysis Jobs - Page 24

What does a TaskUs Quality Analyst really do? Think of yourself as the backbone of the company, the employee that will provide the best customer experience to your clients. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. So come on, now we need your full concentration because its time to imagine what its like being a Quality Analyst at TaskUs. As a Quality Analyst, you will provide world-class service to your clients in an accurate, efficient and respectful manner on every call as measured by different performance metrics. You must always strive for Good Customer Satisfaction and Experience and ensure that a...

What does a TaskUs Quality Analyst really do? Think of yourself as the backbone of the company, the employee that will provide the best customer experience to your clients. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. So come on, now we need your full concentration because its time to imagine what its like being a Quality Analyst at TaskUs. As a Quality Analyst, you will provide world-class service to your clients in an accurate, efficient and respectful manner on every call as measured by different performance metrics. You must always strive for Good Customer Satisfaction and Experience and ensure that a...

What does a TaskUs Quality Analyst really do? Think of yourself as the backbone of the company, the employee that will provide the best customer experience to your clients. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. So come on, now we need your full concentration because its time to imagine what its like being a Quality Analyst at TaskUs. As a Quality Analyst , you will provide world-class service to your clients in an accurate, efficient and respectful manner on every call as measured by different perfor metrics. You must always strive for Good Customer Satisfaction and Experience and ensure that all c...

What does a TaskUs Quality Analyst really do? Think of yourself as the backbone of the company, the employee that will provide the best customer experience to your clients. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. So come on, now we need your full concentration because its time to imagine what its like being a Quality Analyst at TaskUs. As a Quality Analyst , you will provide world-class service to your clients in an accurate, efficient and respectful manner on every call as measured by different perfor metrics. You must always strive for Good Customer Satisfaction and Experience and ensure that all c...

What We Offer : At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. It started with one ridiculously good idea - Create a different breed of BPO! We at TaskUs understand ...

What We Offer : At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. It started with one ridiculously good idea - Create a different breed of BPO! We at TaskUs understand ...

As a Quality Analyst , you will complete audits or evaluations. This may include quality audits, RCA scrubbing for CSAT/NPS, Resolution Rate, AHT, Cycle Time, Policy Adherence, Ticket Closures, etc. You will ensure that your defined monthly or weekly evaluation targets are met. Roles and responsibilities: Audit calls/interactions/transactions for aligned Teammates Coach Teammates for performance improvement (campaign specific) Report performance for an aligned span on a daily/weekly/monthly basis Provide inputs and basis audits for briefings and training which need identification Partner with Team Leaders (TLs) in leading team meetings for metrics improvement Participate in strategic project...

As a Quality Analyst , you will complete audits or evaluations. This may include quality audits, RCA scrubbing for CSAT/NPS, Resolution Rate, AHT, Cycle Time, Policy Adherence, Ticket Closures, etc. You will ensure that your defined monthly or weekly evaluation targets are met. Roles and responsibilities: Audit calls/interactions/transactions for aligned Teammates Coach Teammates for performance improvement (campaign specific) Report performance for an aligned span on a daily/weekly/monthly basis Provide inputs and basis audits for briefings and training which need identification Partner with Team Leaders (TLs) in leading team meetings for metrics improvement Participate in strategic project...

Our team is looking for a "Team Leader" who will manage "Remote Assistance Specialists also known as Teammates" As a Team Leader, you will have the opportunity to leverage your skills and play an essential part in our success story! You will monitor the friendly sidewalk robots designed to deliver parcels, groceries, and food. Even if our robots are 99% autonomous, there's always the need to outsource the difficult decisions to our human operators who are able to solve various social and traffic situations. As a Team Leader, you will manage the day-to-day planning and operations of your team. This includes making sure that each of your Teammates delivers on their Service Level Agreement (SLA...

Our team is looking for a "Team Leader" who will manage "Remote Assistance Specialists also known as Teammates" As a Team Leader, you will have the opportunity to leverage your skills and play an essential part in our success story! You will monitor the friendly sidewalk robots designed to deliver parcels, groceries, and food. Even if our robots are 99% autonomous, there's always the need to outsource the difficult decisions to our human operators who are able to solve various social and traffic situations. As a Team Leader, you will manage the day-to-day planning and operations of your team. This includes making sure that each of your Teammates delivers on their Service Level Agreement (SLA...

Key Responsibilities: Supervise and coordinate quality control activities during production. Inspect raw materials, in-process production, and finished goods for compliance with quality standards. Ensure adherence to company quality policies, procedures, and safety regulations. Train and guide quality control staff on inspection techniques and quality standards. Identify defects and non-conformities; recommend corrective actions. Maintain and update quality records, inspection reports, and documentation. Collaborate with production, engineering, and supply chain teams to resolve quality issues. Conduct root cause analysis and support continuous improvement initiatives. Monitor quality metric...

Key Responsibilities: Supervise and coordinate quality control activities during production. Inspect raw materials, in-process production, and finished goods for compliance with quality standards. Ensure adherence to company quality policies, procedures, and safety regulations. Train and guide quality control staff on inspection techniques and quality standards. Identify defects and non-conformities; recommend corrective actions. Maintain and update quality records, inspection reports, and documentation. Collaborate with production, engineering, and supply chain teams to resolve quality issues. Conduct root cause analysis and support continuous improvement initiatives. Monitor quality metric...

As a Quality Analyst, you will provide world-class service to your clients in an accurate, efficient and respectful manner on every call as measured by different performance metrics. You must always strive for Good Customer Satisfaction and Experience and ensure that all calls are handled professionally based on the Quality Guidelines set by the Client. You will meet and exceed client mandated KPI's (Key Performance Indicators). You must also ensure consistent performance based on a continuous improvement model. What else? You must also ensure that all login and Passwords (both Internal & External) are kept confidential. You must also participate in all Internal and External mandated trainin...

As a Quality Analyst, you will provide world-class service to your clients in an accurate, efficient and respectful manner on every call as measured by different performance metrics. You must always strive for Good Customer Satisfaction and Experience and ensure that all calls are handled professionally based on the Quality Guidelines set by the Client. You will meet and exceed client mandated KPI's (Key Performance Indicators). You must also ensure consistent performance based on a continuous improvement model. What else? You must also ensure that all login and Passwords (both Internal & External) are kept confidential. You must also participate in all Internal and External mandated trainin...

Job Description Position Details Position Title Incharge Quality Control (QC) Department Quality Location Dindigul Reports To Head – Quality Grade/Level Execution Team Employment Type Full-time Job Summary The Incharge – Quality Control (QC) is responsible for ensuring product quality by implementing and managing QC processes for raw materials, in-process production, and finished goods. This role involves conducting quality tests, maintaining compliance with regulatory and internal quality standards, reducing defects, and working closely with production teams to improve overall product quality in an FMCG manufacturing environment. Roles & Responsibilities Quality Control & Testing Oversee qu...

Role & responsibilities Supervise QA operations at contract manufacturing facilities. Visit CMOs during production to monitor and resolve real-time issues. Conduct audits for GMP compliance as per current guidelines. Review batch records, CoAs, specifications, and test methods. Coordinate with internal teams and provide updates on CMO activities. Ensure adherence to global regulatory requirements (USFDA, EU, WHO).

Position: Quality Analyst Location: Noida (Sector 63) Department: Quality Team Overview: The Quality Analyst is responsible for evaluating processes, identifying areas for improvement, and ensuring compliance with quality standards. This role involves monitoring performance metrics, conducting audits, analysing trends, and providing feedback to enhance overall efficiency and effectiveness. Quality Monitoring & Evaluation: Assess and analyse customer interactions, transactions, and operational processes. Perform audits and provide feedback to ensure adherence to quality standards. Develop and maintain quality scorecards to track performance. Process Improvement & Compliance: Identify gaps in ...

SUMMARY Greetings, Excellent Opportunity for Male Candidates..!! Leading Apparel Brand is hiring for Retail Associate Apply Now Lucknow Our Client is a UAE-based multinational conglomerate headquartered in Dubai. The group is involved in retailing apparel, footwear, consumer electronics, cosmetics & beauty products, home improvement, and baby products. The group also focuses on hospitality & leisure, healthcare, and mall management. Must Have - Minimum- 10th pass. Age will be between 18 - 30years. Job Responsibilities:- Customer Service Follow grooming standards Welcome and greet every customer Follow Standard Phrases while interacting with customers Introduce yourself and offer a shopping b...

Job Title: Transaction Quality Analyst Insurance Domain Location: Coimbatore, India Job Type: [Full-time / WFO] Experience Level: 2–5 years Department: Quality Assurance Reports To: Quality Manager Job Summary: We are looking for a meticulous and process-driven Transaction Quality Analyst with experience in the insurance domain to monitor, evaluate, and improve the quality of transactions across operational teams. The ideal candidate will ensure compliance with process standards, identify gaps, and drive continuous improvement in service delivery. Key Responsibilities: Conduct regular audits of insurance process transactions (e.g., claims processing, policy issuance, endorsements, renewals, ...

SUMMARY Retail Associate at Leading Apparel Brand Location: Gurgaon Our client, a UAE-based multinational conglomerate headquartered in Dubai, is seeking male candidates for the position of Retail Associate at their leading apparel brand in Gurgaon. Job Responsibilities Customer Service Adhere to grooming standards Welcome and greet customers Use standard phrases when interacting with customers Introduce yourself and offer a shopping bag to every customer Guide customers to find the right product within the store Assist customers as needed Communicate product range, style, new innovations, and store promotions/offers to customers Share customer and merchandise feedback with DMs Target Achiev...

Monitor and audit sales calls for quality & compliance Identify gaps and share feedback Maintain scorecard, report, and perf. metrics Analyze trends to improve conversion Conduct sessions and roleplays for skill enhancement

Department: Quality Assurance Employment Type: Full Time Location: India Description At Vitech, we believe in the power of technology to simplify complex business processes. Our mission is to bring better software solutions to market, addressing the intricacies of the insurance and retirement industries. We combine deep domain expertise with the latest technological advancements to deliver innovative, user-centric solutions that future-proof and empower our clients to thrive in an ever-changing landscape. With over 1,600 talented professionals on our team, our innovative solutions are recognized by industry leaders like Gartner, Celent, Aite-Novarica, and ISG. We offer a competitive compensa...

What you will do In this vital role you will own and implements the end-to-end global complaint process and management system, ensuring appropriate business connection across Amgen. In doing so, the focus is on assuring complaint processes and systems remain fully compliant through the quality operating standards and procedures to current, emerging internal and external requirements. In addition, the team translates information from the market to drive continuous improvement. Manager Quality Complaints supervises a team of complaint investigators owning records with basic investigations, customer feedback records and records with limited information. Quality Manager Complaints ensures execut...

The analysts mission is part of the preparation and realization of the prototype phase of a vehicle project. Its role is to: Perform the analysis of problems detected during the manufacture of prototypes (BIW / T&C). MAIN ACTIVITIES Follow the production, in the workshop, to identify the product-process problems encountered by operators, evaluators, geometry. Participate in debriefings during the assembly of test supports. Perform product/process level 1 analyses of problems encountered during the manufacture of vehicles, with the main purpose of finding the root-cause of the non-conformities. Capture and analyze assembly problems. Support analysts from plant in order to prepare Hand-over. P...

Greetings!! Openings for " Immediate Openings-Claims Adjudication-Quality Analyst " -Coimbatore Required Skills: Subject matter expert in Claims process. Able to perform Quality Audits. Exceptional interpersonal, customer service, problem-solving, verbal and written communication, and conflict resolution skills. Proficiency with the necessary technology, including computers, software applications, phone systems, etc. Ability to improve and/or transform teams processes across functions within the organization. Ability to understand basic data and take appropriate action. Ability to drive individual and team efficiency and productivity through effective and efficient metric management. Ability...