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30.0 - 31.0 years

15 - 21 Lacs

Pune

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Long Description 1. Analyst required in executive role for analysis of development, trial batches, Scale up and QbD samples. 2.To carry out investigation of laboratory incidences and Out of Expectation test results. 3.Responsible for analysis of stability samples, intermediates, in process and finished products samples. Competencies Innovation & Creativity Result Orientation Collaboration Customer Centricity Developing Talent Stakeholder Management Strategic Agility Process Excellence Education Graduation in Pharmacy Post Graduation in Pharmaceutical Chemistry Work Experience 4- 8 Years.

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5.0 - 10.0 years

7 - 13 Lacs

Kolkata

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Roles and Responsibilities Conduct regular audits to identify areas for improvement and implement corrective actions to maintain high-quality products and services. Collaborate with cross-functional teams to develop process improvements, reduce defects, and enhance customer satisfaction. Analyze data from various sources to track key performance indicators (KPIs) such as first-time right rate, defect rate, and customer complaints. Provide training and coaching to team members on quality principles, procedures, and best practices. Desired Candidate Profile 5-10 years of experience in Quality Assurance/Quality Management or related field. Effective communication skills with ability to present findings and recommendations to stakeholders. Excellent analytical skills with ability to interpret complex data sets. Current designation should be as Senior Manager Quality E-commerce experience Mandatory Work Location: Kolkata Need immediate joiners Interested candidates can apply at puja.vishwakarma@startek.com

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2.0 - 3.0 years

4 - 5 Lacs

Pune

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Pune Metagraph is looking for Quality Executive 2 to 3 years Experience in Quality Department to join our dynamic team and embark on a rewarding career journey. Understand customer needs and requirements to develop effective quality control processes Devise and review specifications for products or processes Set requirements for raw material or intermediate products for suppliers and monitor their compliance Ensure adherence to health and safety guidelines as well as legal obligations Supervise inspectors, technicians and other staff and provide guidance and feedback Oversee all product development procedures to identify deviations from quality standards Inspect final output and compare properties to requirements Approve the right products or reject defectives Keep accurate documentation and perform statistical analysis Solicit feedback from customers to assess whether their requirements are met Submit detailed reports to appropriate executives Be on the lookout for opportunities for improvement and develop new efficient procedures

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1.0 - 5.0 years

3 - 7 Lacs

Rajkot

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SHRI BHAGAVATI BRIGHT BARS LTD is looking for Quality Control Executive to join our dynamic team and embark on a rewarding career journey. Assist in quality control tasks and activities. Develop and implement quality control policies and procedures. Monitor and report on quality control performance metrics. Collaborate with quality control teams and stakeholders. Ensure compliance with quality control standards and regulations.

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2.0 - 7.0 years

25 - 30 Lacs

Noida

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Sam Tech Datasys Pvt. Ltd. is looking for Quality Analyst(MTQA) to join our dynamic team and embark on a rewarding career journey. Gather, process, and interpret large volumes of structured and unstructured data to support business goals Create insightful dashboards and visualizations using tools like Power BI, Tableau, or Excel Develop models and forecasting tools to predict trends and identify opportunities for optimization Collaborate with internal teams to define metrics, KPIs, and deliver reports on performance and productivity Ensure data quality, consistency, and compliance with company standards Provide actionable recommendations based on data insights to improve decision-making

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5.0 - 10.0 years

4 - 7 Lacs

Noida

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Affilienet Digital Media is looking for Customer Support Professional to join our dynamic team and embark on a rewarding career journey. Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Monitoring the work of individual representatives and of the team. Conducting quality assurance surveys with customers and providing feedback to the staff. Possessing excellent product knowledge to enhance customer support. Maintaining a pleasant working environment for your team

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1.0 - 6.0 years

3 - 10 Lacs

Bengaluru

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To do the minimum number of audits on a daily, weekly & monthly basis as per the agreed target/categorization. To close the feedback within the TAT To Login and take calls to have a first-hand experience of how the customer behaves. To publish the reports on a timely basis and as per the agreed TAT To participate in calibration & ensure that the variance remains under control within the limit. To take briefings regularly based on audit findings. To take extra initiatives for process improvement.

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1.0 - 3.0 years

2 - 5 Lacs

Noida

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Sam Tech Datasys Pvt. Ltd. is looking for MT Trainee to join our dynamic team and embark on a rewarding career journey. Assisting experienced employees with their daily tasks and responsibilities Observing and gaining hands-on experience in various aspects of the job Receiving feedback and guidance from supervisors and mentors Completing assigned projects and tasks under the supervision of experienced employees Collaborating with team members and contributing to team projects Demonstrating a strong work ethic, positive attitude, and a willingness to learn and grow

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2.0 - 5.0 years

3 - 6 Lacs

Rajkot

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Associate s degree or equivalent in a relevant field. Previous experience in quality control or inspection. Knowledge of quality control standards and procedures. Attention to detail and strong analytical skills.

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2.0 - 7.0 years

3 - 4 Lacs

Hyderabad

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To follow safety rules in the premises according to the company norms Responsible to perform the in process checks during operation. Responsible for Operation and Cleaning of Wrap around labeling machine, Autocartonator machine, Online check weigher, track and trace system, Bopp taping machine with weighing balance and PFS packing area machines. Responsible for Dispensing, checking and receiving of the packing materials from warehouse on need basis Responsible for labeling and packing of products as per BPR Responsible for timely completion of calibrations and validations in coordination with EN and QA related to visual inspection and packing area Operation and cleaning of visual inspection table and Operation of Lux meter Responsible for Operation and cleaning of Automatic visual inspection machine and X-RAY inspection machine Responsible for the co-ordination with cross functional departments like QA,QC, warehouse Engineering,MB,HR and administration for the day to day activities ., Responsible to perform visual inspection of the products /media filled vials or PFS as per the sop Responsible to perform the in process checks during operation. Responsible for decartoning activity. Timely completion of SOPs training and On the job trainings related to visual inspection and packing area. Responsible for Maintenance of cleaning in visual inspection and packing area. Monitoring of DP, RH and temperature area in their visual inspection, packing area. To maintain the BMRs and other log books in the visual inspection and packing area as per cGMP and SOP.

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5.0 - 10.0 years

5 - 7 Lacs

Ahmedabad, Surat, Vadodara

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Executing quality control processes, managing customer inspections, handling documentation and audits, and ensuring that manufacturing processes meet customer and regulatory quality standards. Answering Customers complains etc. Required Candidate profile BE with 5+ years or Diploma with 10+ years of experience in quality department of wire and cable manufacturing company. Must have very good communication skills. Job based at Vadodara. Perks and benefits Excellent Salary Package

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1.0 - 3.0 years

1 - 2 Lacs

Gurgaon/ Gurugram

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Minimum 1-3 years experience in the same industry B.Tech./Diploma Electrical/Mechanical Working experience in SAP Knowledge of CAPA, 7QC Tools Gauge use measure dimensions in Quality Call @ 8447732667 Required Candidate profile Responsible for all activity of final QC Excel is mandatory with formula document prepare in Quality 7 QC tools tsprecruiter02@gmail.com

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1.0 - 2.0 years

4 - 5 Lacs

Vapi, Nashik, Surat

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We are hiring a Technical Sales and Service Engineer with 6 months to 2 years of relevant experience in the water and wastewater treatment field. Manage sales and after-sales service for treatment plants, chemicals, and related spares.

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4.0 - 9.0 years

3 - 8 Lacs

Tirupati

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Position Title : Quality Management Systems (QMS) Specialist Qualifications and Skills : Education : Bachelors degree in Engineering, Quality Management, or a related field. Certifications : Lead Auditor or Internal Auditor certifications in ISO 9001, 14001, and 45001. Familiarity with ESD S 20.20 guidelines is essential. Experience : Proven track record in QMS implementation and document control management, preferably in a manufacturing or industrial environment. Skills : Strong analytical and organizational abilities. Excellent communication and leadership skills. Proficiency in document control systems and quality tools like FMEA, CAPA, 8D, etc. Knowledge of lean and continuous improvement methodologies. Key Responsibilities :1. Implementation and Maintenance of Management Systems : Oversee the implementation, certification, and ongoing management of ISO 9001, ISO 14001, ISO 45001, and ESD S 20.20 standards. Ensure alignment of organizational processes with the requirements of each standard for Quality, Environmental, Occupational Health & Safety, and Electrostatic Discharge (ESD) control. 2. Document Change Management (DCN) : Develop, implement, and maintain the Document Change Notification (DCN) process. Ensure all document revisions are controlled and disseminated efficiently to maintain system integrity. Act as the primary liaison for cross-departmental DCN communication and approvals. 3. Audits and Compliance : Prepare, plan, and conduct internal audits for compliance with QMS standards. Address findings from internal and external audits by developing corrective and preventive action plans. Support external audits by certification bodies, ensuring full compliance and readiness. 4. Training and Awareness : Conduct training sessions for employees on ISO, ESD, and related QMS standards to promote understanding and compliance. Act as a subject matter expert for QMS-related queries. 5. Performance Monitoring and Improvement : Define and monitor key performance indicators (KPIs) to assess the effectiveness of QMS. Propose and implement continual improvement measures to enhance system performance. 6. Risk and Opportunity Management : Identify and assess risks and opportunities related to quality, environmental, health, safety, and ESD control systems. Develop and implement risk mitigation and opportunity exploitation plans. 7. Coordination and Communication : Collaborate with cross-functional teams to ensure seamless integration of QMS into daily operations. Prepare and present QMS performance reports to senior management.

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1.0 - 4.0 years

2 - 4 Lacs

Bengaluru

Remote

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PS :- We are not looking at QA Tester profile or anyone into Manual/Automation Testing QA Analyst(Remote) - Bangalore Location - Remote (Bangalore) Years of experience - 1 to 4 years Mandatory Experience - Strong experience working on Advanced Excel - Must have experience working on the 7QC Tools - Knowledge about Six Sigma What You'll Be Doing 1. The primary task of the quality analyst is transaction monitoring and providing actionable insights. 2. Comprehensive documentation of every coaching opportunity. Share realtime feedback with the coach to ensure that corrective measures are taken. 3. Participate in team huddles and share updates and best practices. 4. Participate in calibration sessions and exchange ideas with team members to ensure that everyone is on the same page. 5. Provide actionable data to various internal support groups. 6. Generate account specific Quality reports based upon predefined criteria and provide inputs to Operations. 7. Create & maintain accurate database for audits and other analysis. 8. Publishing weekly/monthly reports based on the audits performed for the mentioned tenure. 9. Participate in design of call monitoring formats and quality standards. 10. Compile and track performance at team and individual level Note:- This is a remote support role however the Final Interview & Induction is offline (in-person from Bangalore). You should be available in person for any Business Meeting as and when required in Bangalore

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4.0 - 9.0 years

4 - 8 Lacs

Ahmedabad, Chennai, Jaipur

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Oversees product quality, ensures compliance with standards, develops inspection processes, manages audits, and leads quality teams. Requires expertise in textile quality control, problem-solving skills, and attention to detail.

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9.0 - 14.0 years

7 - 8 Lacs

Daman & Diu, Surat, Malwan

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Fabrication Sequence knowledge of tubular tower Flatness measurement of Tower flange by laser method Should have experience in UT,MPT,PT Experience in Wind tubular tower structure inspection Good Communication & reporting skills Vendor Management

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3.0 - 4.0 years

3 - 5 Lacs

Nashik

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Roles and Responsibilities Ensure quality control processes are followed at site by conducting regular audits and inspections. Conduct FMEAs, process risk analysis, and root cause analysis to identify areas for improvement. Implement Total Productive Maintenance (TPM) principles to reduce downtime and improve equipment reliability. Develop and maintain quality procedures, work instructions, and documentation according to IATF standards. Collaborate with cross-functional teams to resolve quality issues related to paint shop operations. Desired Candidate Profile Strong knowledge of quality tools like SPC, MSA, 7QC tools etc., preparation of PPAP documents. 3-4 years of experience in a similar role within the Paints industry. B.Tech/B.E. degree in relevant field Paint Technology.

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5.0 - 7.0 years

1 - 4 Lacs

Mumbai

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Experience: Minimum 3 years in training or quality analysis, preferably in the financial services or debt collection domain.Certification: DRA Certificate (added advantage).Key Responsibilities:Training Responsibilities:Training Program Development:- Design and deliver comprehensive training programs for debt collection agents, including onboarding and refresher training.- Develop training materials, modules, and SOPs to enhance agent performance and compliance.Skill Enhancement:- Provide training on negotiation skills, customer interaction techniques, and product knowledge.- Conduct soft skills training to improve communication, empathy, and problem-solving capabilities.Compliance and Regulatory Training:- Train agents on regulatory guidelines, compliance requirements, and company policies.- Ensure agents are equipped to handle sensitive customer situations ethically and professionally.Evaluation and Feedback:- Conduct assessments and quizzes to evaluate training effectiveness.- Provide constructive feedback to agents and track their progress post-training. Quality Analysis Responsibilities:Monitoring and Evaluation:- Regularly monitor and evaluate agent calls to ensure adherence to quality and compliance standards.- Identify areas of improvement in agent performance, communication, and customer handling.Reporting and Feedback:- Prepare quality scorecards and reports for management.- Provide individual feedback to agents on their performance and areas requiring improvement.Process Improvement: - Identify recurring issues in calls or workflows and recommend process improvements.- Work closely with team leaders to ensure quality standards are upheld across teams.Audits and Compliance Checks:- Conduct periodic audits of agent interactions (voice and digital) to ensure compliance with company policies.- Highlight any deviations or non-compliance issues to the management.Key Skills and Requirements:Experience: Minimum 3 years in training or quality analysis, preferably in the debt collection or financial services industry. Technical Skills:.- Familiarity with CRM systems and call monitoring tools.- Proficiency in Excel for reporting and analysis.Training Skills:- Strong ability to design and deliver engaging training programs.- Excellent presentation and communication skills.Quality Analysis Skills:- Detail-oriented with a keen ability to identify issues in agent performance.- Analytical mindset to evaluate call metrics and provide actionable insights.- Work Ethic: Proactive, organized, and goal-oriented.

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7.0 - 12.0 years

10 - 15 Lacs

Ratnagiri

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Job Description Responsible for supervising and assist with necessary production testing to ensure that the highest quality standards are maintained for products to be released to the warehouse. Job Responsibilities Line sanitation and Documentation (Proportioner, Filler, and Bottle Washer). GV Pressure Gauge/Density Meter/Thermometers Calibration and documentation. Syrup release procedure and Proportioner operation. Bottle inspector’s evaluation and validation. Collection and labelling of Shelf life samples. Take feedback from Shelf life samples and market samples analyst and take actions if required. Glass fragment control program, Ozone monitoring, Temperature monitoring and validation and documentation (related of area of operation). Finished product release as per the procedure and follow the requirements. Line sanitation as per specification and its documentation. Maintenance of GHP and GMP practices in line operation. - Behavioral Competencies Drives Innovative Business Improvement- Stage 1 Objective Analytical Thinking- Stage 1 Takes Initiative to deliver results- Stage 1 Works effectively with others and Influence others- Stage 1 Develops & inspires others- Stage 1 Lives the values- Stage 1 Functional Competencies Equipment Management- Competent System Compliance- Competent Food Safety & GMP Requirements- Competent Environment process design and compliance- Competent Quality Process Compliance: WTP & ETP, Sugar Process- Competent Container preparation, filling & proportioning & QA tests- Competent Quality Process Compliance- CIP & COP Process- Mastery Quality Process Compliance- Product release (Taste test)- Competent Job Requirement Minimum Education: B. Tech/M. Sc.- Food Tech/Food Science/Biotech Minimum Work Experience: 4 - 9 years of relevant experience in Beverage/Food industry

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8.0 - 12.0 years

5 - 7 Lacs

Noida, Greater Noida

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Role & responsibilities Key Responsibilities: Strategic & Policy Development: Define, implement, and continuously improve QA/QC policies, procedures, and standards aligned with global best practices (e.g., ISO, GMP, Six Sigma). Develop strategic quality plans in alignment with organizational objectives. Team Leadership: Lead and manage the QA/QC team, including hiring, training, mentoring, and performance evaluation. Foster a high-performing team culture with a strong focus on accountability, results, and continuous improvement. Quality Management System (QMS): Monitor and improve the organizations QMS to ensure effectiveness and compliance with applicable standards. Lead quality system implementations, upgrades, and documentation control. Audits & Compliance: Plan, coordinate, and execute internal and external audits. Ensure ongoing compliance with regulatory and customer requirements. Develop and track corrective and preventive actions (CAPAs) from audit findings. Customer Feedback & CAPA: Review and analyze customer complaints and feedback. Lead root cause investigations and implement robust CAPA processes to prevent recurrence. Cross-Functional Collaboration: Partner with Production, Engineering, R&D, and Supply Chain teams to integrate quality into all operations. Promote quality best practices across the value chain. Data Analysis & KPI Monitoring: Analyze quality metrics and KPIs to identify trends and areas for improvement. Report on performance against targets, and develop action plans for gaps. Supplier Quality Management: Oversee supplier quality performance and conduct supplier audits. Develop and maintain strong relationships with suppliers to ensure quality standards are met. Training & Culture Building: Lead organization-wide quality training initiatives. Promote a proactive culture of quality, compliance, and continuous improvement. Reporting & Communication: Present quality performance metrics, risk assessments, and improvement strategies to senior leadership. Provide recommendations for strategic quality initiatives. Preferred candidate profile Bachelors or Masters degree in Engineering, Quality Management, or a related field. 8+ years of experience in Quality Assurance/Quality Control, with at least 3 years in a leadership role. Strong knowledge of QMS standards (e.g., ISO 9001, ISO 13485, GMP, Six Sigma). Proven experience with internal/external audits, CAPA, and risk management. Excellent analytical, problem-solving, and decision-making skills. Strong interpersonal and leadership capabilities. Certifications such as Six Sigma (Black Belt), Lead Auditor, or ASQ Certified Quality Manager are a plus.

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5.0 - 10.0 years

5 - 7 Lacs

Bengaluru

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We are urgently hiring a Team Leader for International Voice Process. Job Title : Team Lead; Location: Bangalore Working Hours/ Days: 9 Hours / 5 Rational Days a Week Shift: Rotational Night shifts. Key Responsibilities: Team Management: Lead, mentor, and motivate a team of customer service representatives. Conduct regular team meetings, one-on-ones, and performance reviews. Address team concerns and provide feedback for continuous improvement. Performance Monitoring: Monitor and analyze team performance metrics (e.g., call handling time, customer satisfaction scores, adherence to scripts). Set and track performance targets and KPIs. Implement strategies to achieve and exceed performance goals. Quality Assurance: Ensure adherence to quality standards and protocols. Conduct regular quality checks and audits of calls. Provide coaching and training to enhance service quality. Operational Management: Manage daily operations to ensure efficient workflow and resource allocation. Handle escalated customer issues and complaints. Collaborate with other departments to resolve complex issues. Reporting: Prepare and present regular performance reports to senior management. Analyze trends and identify areas for improvement. Recommend and implement process improvements. Training and Development: Identify training needs and coordinate training sessions. Foster a culture of continuous learning and development within the team. Compliance: Ensure compliance with company policies, procedures, and regulatory requirements. Maintain up-to-date knowledge of industry trends and best practices. Experience: Minimum 5 years of experience in a contact centre environment. Proven experience in a supervisory or team leader role, preferably in an international voice contact centre. Skills : Excellent leadership and people management skills. Strong analytical and problem-solving abilities. Exceptional communication and interpersonal skills. Ability to work in a fast-paced and dynamic environment. Proficiency in using contact center software and CRM systems. Other Requirements: Flexibility to work in different shifts, including nights and weekends. Strong understanding of customer service principles and practices. Ability to handle high-pressure situations calmly and effectively. Please send your CVs to Preetham.hr@sagilityhealth.com Job Requirements: Education: Bachelor's Degree (Mandatory) Experience: Minimum 5 + years of total experience in an International Voice Process (US, UK, Australian, Canadian, or ANZ markets). Minimum 1+ year of experience specifically as a Team lead\Team coach in an Inbound or outbound Voice Process . Skills: Excellent command over English (spoken and written). Team handling, customer service, compliance protocols, and quality standards. Strong knowledge of quality monitoring tools, call auditing frameworks, and contact center KPIs (AHT, CSAT, NPS, FCR, Quality Scores). Proficient with CRM systems, QA software, and reporting tools. High attention to detail, analytical thinking, and problem-solving skills. Ability to deliver constructive feedback and influence agent performance positively. Additional Requirements: Flexibility to work in rotational night shifts (Mandatory). Immediate joiners preferred. Interested Candidates can share your updated Cv to : anitha.c@sagilityhealth.com

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3.0 - 8.0 years

4 - 6 Lacs

Bengaluru

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Must have Min 1+yrs Exp as Quality Analyst from International Technical Support Voice process BPO Need Immediate Joiner Only Must know Quality QC Metrics. Excellent Comms required US Shifts Call 8447780697 send CV monu@creativeindians.com

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1.0 - 6.0 years

3 - 5 Lacs

New Delhi, Gurugram, Delhi / NCR

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Candidates must have exp in International Sales ,Collections or Travel domain . Salary upto 40k Interested candidates Call Ruchika @9650997623

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0.0 - 5.0 years

1 - 4 Lacs

Tamil Nadu

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Role and Responsibility : 1. Understand the Product/Service: - Learn everything about what you're selling. Know its features, benefits, and how it solves customer problems. 2. Build Communication Skills: - Practice clear and confident speaking. Focus on tone, pace, and clarity. Listening skills are equally important. 3. Know Your Audience: - Research your target demographic. Understand their needs and how your product fits into their lives. 4. Develop a Script: - Create a flexible script that covers key points but allows for natural conversation. Personalize it as needed. 5. Handle Rejections Gracefully: - Not every call will end in a sale. Learn to accept rejection and use it as a learning experience. 6. Stay Positive and Motivated: - Sales can be challenging, so maintain a positive attitude. Celebrate small wins to keep your motivation high. 7. Follow Up: - Persistence is key in sales. Follow up with leads regularly but be respectful of their time. 8. Use CRM Tools: - Familiarize yourself with customer relationship management software to keep track of calls, leads, and follow-ups. 9. Ask for Feedback: - Seek feedback from peers or supervisors to improve your approach and techniques. 10. Continuous Learning: - Stay updated on sales techniques, market trends, and product knowledge through workshops, courses, and reading.

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