3234 Quality Analysis Jobs - Page 26

We are looking for a detail-oriented and analytical Quality Analyst (BPO) to join our team. The ideal candidate will have prior experience in call auditing, call monitoring, and ensuring call quality standards. Salary - 4.50 LPA HR - 9987333314 Required Candidate profile Provide constructive feedback to agents for quality improvement. Maintain audit reports and quality dashboards. Collaborate with training and operations teams to enhance performance.

Hiring for US / UK Travel Sales / Cruise Booking/Airline PPC /Quality Analyst 2 Year Experience in Travel industry ( Voice Process ) Location- Delhi Gurugram Drop Your CV 7011890554 / 8109732737

We are looking for a highly skilled and experienced Quality Analyst to join our team in the domestic sector. The ideal candidate will have a strong background in quality analysis and assurance, with excellent communication and problem-solving skills. Roles and Responsibility Conduct thorough quality audits to ensure compliance with industry standards and company policies. Develop and implement effective quality control processes to enhance customer satisfaction. Collaborate with cross-functional teams to identify and resolve quality issues. Analyze data and trends to identify areas for improvement and optimize quality metrics. Provide training and coaching to team members on quality procedur...

Diamond Flanges Fittings is looking for Quality QA/QC Professional to join our dynamic team and embark on a rewarding career journey Quality Assurance (QA):Process-Oriented: QA is a systematic and proactive process that focuses on preventing defects, errors, and deviations from occurring in the first place Standards and Guidelines: QA involves setting and implementing standards, guidelines, and quality management systems to ensure that processes and procedures meet quality requirements Continuous Improvement: QA aims to continuously improve processes and workflows to enhance overall quality, efficiency, and consistency Training and Education: QA emphasizes the training and education of emplo...

Tejas Pharma is looking for Customer Support Executive to join our dynamic team and embark on a rewarding career journey Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Monitoring the work of individual representatives and of the team. Conducting quality assurance surveys with customers and providing feedback to the staff. Possessing excellent product knowledge to enhance customer support. Maintaining a pleasant working environment for your team Disclaime...

STARTEK is looking for Q4 - Customer Support Executive to join our dynamic team and embark on a rewarding career journey Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Monitoring the work of individual representatives and of the team. Conducting quality assurance surveys with customers and providing feedback to the staff. Possessing excellent product knowledge to enhance customer support. Maintaining a pleasant working environment for your team Disclaime...

Jubilant Foodworks Limited is looking for Quality Professional to join our dynamic team and embark on a rewarding career journey Develop and implement quality management systems. Monitor and analyze quality performance metrics. Collaborate with production and operations teams to ensure compliance. Provide training and support to quality staff. Maintain documentation and records of quality activities. Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.

SLK Software Services Private Limited is looking for Trainee to join our dynamic team and embark on a rewarding career journey Assisting experienced employees with their daily tasks and responsibilities Observing and gaining hands-on experience in various aspects of the job Receiving feedback and guidance from supervisors and mentors Completing assigned projects and tasks under the supervision of experienced employees Collaborating with team members and contributing to team projects Demonstrating a strong work ethic, positive attitude, and a willingness to learn and grow Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve...

SLK Software Services Private Limited is looking for Trainee to join our dynamic team and embark on a rewarding career journey Assisting experienced employees with their daily tasks and responsibilities Observing and gaining hands-on experience in various aspects of the job Receiving feedback and guidance from supervisors and mentors Completing assigned projects and tasks under the supervision of experienced employees Collaborating with team members and contributing to team projects Demonstrating a strong work ethic, positive attitude, and a willingness to learn and grow Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve...

Contact prospects to generate student assessments from business leads. Schedule and conduct assessment sessions with students and parents to help them choose the best products/courses and convince them to convert into admissions. Prepare, interpret, and analyse assessment reports to derive actionable insights. Understand client requirements and guide them in choosing the best course from our portfolio. Assist parents and students over the phone, addressing their information needs. Collect feedback from parents, students, and trainers to improve our services continuously. Process student data to generate new business prospects through client referrals. Support the department manager in execut...

Ensure Process Compliance: Verify adherence to SOPs and control standards. Identify and Categorize Errors: Spot issues and classify them for resolution. Support Risk Mitigation: Help reduce operational and compliance risks. Drive Continuous Improvement: Recommend process enhancements and automation. Enable Governance Reporting: Provide insights via dashboards and forums. Collaborate Across Teams: Work with operations, governance, and control teams to close feedback loops. Perform QA checks*on manual transactions for compliance with SOPs and controls Identify and categorize errors. (e. g. , control failure, process gaps). Provide feedback to advisors and team leads for corrective action. Main...

Daily Management of shift: o Administrative management of associates o Job allocation to associates o Monitoring and mentoring of associates on productivity, quality and safety. o Responsible for shift performance and associated action plans Preparing and implementing training and development plans for associates Conduct a 4M and 5S audit for the respective work stations on a daily basis Stand-in for Area Manager o Vehicle planning, placement and on-time departure to meet customer promises o Deep dive on metrics to come up with well-defined actions and process improvements Bachelors degree Speak, write, and read fluently in English Experience with Microsoft Office products and applications E...

Monitors and evaluates the quality of inbound and/or outbound telephone calls and other customer contact methods (e.g., email, chat) for accuracy and adherence to quality standards Documents quality issues and performance measures for management review Provides information to assist in the feedback and formal education process of individuals on the phone Positions on this level are fully proficient in executing established standards Works independently within set frames and follows set course Has a knowledge base typically acquired from a professional/university degree and approximately 1-2 years of practical professional experience in a particular area Develops own knowledge, shares best pr...

Monitors and evaluates the quality of inbound and/or outbound telephone calls and other customer contact methods (e.g., email, chat) for accuracy and adherence to quality standards Documents quality issues and performance measures for management review Provides information to assist in the feedback and formal education process of individuals on the phone Experienced Specialist in one specialized discipline as well as having a thorough understanding of related disciplines Will most often be a driving force behind the development of new solutions for programs, complex projects, processes or activities Serves as final decision/opinion maker in the area, coaches, mentors and trains others on the...

SUMMARY Retail Sales Associate Position : Retail Sales Associate Location : Mohali Our client, a leading apparel brand and multinational conglomerate headquartered in the UAE, is seeking male candidates to join as Retail Sales Associates. Key Responsibilities: Customer Engagement Compliance with grooming standards Warmly welcome and greet customers Utilize standard phrases during customer interactions Introduce oneself and offer a shopping bag to every customer Assist customers in locating the right products within the store Provide necessary support to customers Communicate product range, new innovations, and store promotions/offers to customers Share customer and merchandise feedback with ...

JOB DESCRIPTION 1, PURPOSE OF THE JOB: Job Context: To support the running of the factory by resolving breakdowns and by delivering maintenance. Also required to drive improvement across the site in terms of new machinery, hygiene, quality, and performance. Responsible for supervising and improving production at plants and factories. Support engineering teams, draw up safety protocols, report issues to the manager, and develop strategies to improve efficiency and profit. 2, DETAILS OF THE JOB: Job Role/ Title: Shift Engineer Level: M01-M02 Business Unit: Gorakhpur Function: Production Country: India Work Location: Gorakhpur Reporting Manager: Manager’s Manager: Matrix Manager: - Team Size: -...

* Conduct IPQC, FGQC, quality inspections * Ensure compliance with GMP & BMR guidelines * Implement CAPAs and QMS procedures * Manage raw material inspections Mumbai candidates only apply (Location - Vasai)

Quality Testing Methods, PH Meter, Spectrophotometer, Fssai, Iso, Capa, Erp, Lims,Sampalling, Safety Regulations

Role & responsibilities Develop, implement & maintain robust systems for ensuring product and process quality Define & monitor quality standards, tolerances, and specifications aligned with buyer protocols Lead, train, and ,mentor the QA team to build technical competencies and drive performance Ensure discipline, workflow management, and smooth daily functioning of the QA department Handle customer complaints, conduct root cause analysis, and implement preventive measures Maintain strong relationships with production teams, suppliers, and buyers to ensure quality expectations are consistently met. Conduct product performance evaluation, bench-marking, and reliability studies Drive continuou...

As a Service Delivery Manager for B&L, you will be responsible for overseeing the efficient delivery of services within the organization to ensure alignment with business objectives. The role will primarily focus on managing operations in Asset Management and Consumer Lending, with a specific emphasis on utilizing MS Excel for data analysis and reporting. This position offers a hybrid work model with day shifts to provide a balanced work-life environment. Key Responsibilities: - Manage service delivery processes to meet business requirements and exceed customer expectations. - Coordinate with various teams to streamline operations and enhance service efficiency. - Utilize MS Excel for data a...

As a member of the team at Air Products, you will be part of a purpose-driven organization focused on reimagining what's possible and collaborating to innovate solutions for the world's most significant energy and environmental sustainability challenges. Join us in our journey to build a safer, more diverse, and more profitable industrial gas company that leads the way in the industry. In this role, you will: - Expand automation capabilities for both functional and performance testing across SAP and Responsive Web Applications using tools like Worksoft Certify and LoadRunner. - Facilitate process discussions, gather and document requirements, and ensure solutions align with business and func...

Job Title QA/QC Engineer - Quality Executive Location Baner, Pune, Maharashtra Reporting To Project / QAQC Lead / Senior Engineer Quality / Construction Manager Employment Type Full Time, Onsite Role Overview The QA/QC Engineer at K Raheja Corp will be responsible for ensuring that all aspects of construction within the project meet the defined quality standards and specifications. The role involves implementing quality assurance (QA) and quality control (QC) processes, conducting inspections and testing, monitoring workmanship and materials, identifying nonconformities, and ensuring corrective action. The aim is to deliver projects that meet customer expectations, regulatory requirements, a...

Looking for quality assurance candidate for real estate developer. Required Candidate profile Develop and Implement QA/QC Plans:Conduct On-site Inspections,Monitor Quality,Ensure Compliance,Vendor & Contractor Management

As a Project Manager, your main responsibilities will include: - Project scoping, planning, solutioning, execution, and review. - Stakeholder communication and collaboration. - Identifying and mitigating risks. - Managing defects effectively. - Applying Agile, Waterfall, and Hybrid software engineering methodologies. - Engaging in vendor management activities. - Handling budgeting and vendor negotiations. - Managing resources and time-cards efficiently. - Leading and managing a team effectively. - Ensuring quality analysis and assurance. You should be proficient in using tools such as Microsoft Office, JIRA, Confluence, Postman, SOAP UI, Power BI, AWS CloudWatch, and AWS. Familiarity with pl...

Job Description: You will be joining Zouma Consulting Services as a Quality Coordinator based in Mohali on-site, where you will play a crucial role in upholding the highest standards of quality for both voice and non-voice processes. Your responsibilities will also include supporting training and continuous improvement initiatives. Key Responsibilities: - Conduct call audits and provide structured feedback to team members. - Monitor and evaluate calls, chats, and non-voice processes to ensure compliance with quality standards. - Drive improvements in customer experience by focusing on CSAT, SLA, and CTH metrics. - Deliver training sessions and coaching to improve team performance. - Identify...