QRT Lead – Employee Transport

• LOCATION : Bangalore, India
• DATE : 04 Dec, 2025
• JOB TYPE :FULL TIME
  

About The Company

Job Purpose

• The QRT Lead for Employee Transport is responsible for overseeing and managing the Quick Response Team operations to ensure safe, timely, and efficient transportation of employees through approved official transport systems/ cabs in coordination with the Transport Command Center (TCC). The role includes coordinating emergency responses, monitoring routes, addressing real-time issues, and ensuring compliance with transport and safety policies.
  

• Lead and manage the Quick Response Team to monitor and respond to any transport-related issues in real-time in coordination with TCC.
• Ensure 24/7 readiness of the QRT for rapid deployment during emergencies, delays, or route deviations.
• Coordinate with TCC & Monitor all employee transport activities through GPS tracking systems and transport management software as used in the system.
• Ensure employee safety during transit, particularly during night shifts and in high-risk zones.
• Respond promptly to safety concerns, incidents, or breakdowns and escalate as necessary in coordination with TCC.
• Maintain clear and timely communication with TCC regarding delays, route changes, or emergencies.
• Coordinate with TCC for handling escalations and incident investigations (if required).
• Effective & regular/ daily coordination with TCC.
• Maintain accurate records of QRT activity, incidents, and resolutions.
• Prepare daily, weekly, and monthly reports related to transport issues and QRT interventions.
• Contribute to continuous improvement of transport processes, risk mitigation plans, and policy enforcement.
• Train QRT members in handling emergencies, use of communication tools, and soft skills for interacting with employees.
• Schedule and supervise QRT team shifts to ensure adequate coverage at all times.