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QBrainX - Senior ServiceNow CMDB Developer

5 years

0 Lacs

greater kolkata area

Posted:1 day ago| Platform: Linkedin logo

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Skills Required

servicenow developer design configuration management database support data consistency integration development discovery reconciliation logic governance normalization server network audits checks drive resolve integrity documentation training architecture service mapping javascript api rest monitoring communication troubleshooting

Work Mode

Remote

Job Type

Full Time

Job Description

Job Title :

Senior ServiceNow CMDB Developer

Location :

Remote India

Experience :

5 to 9 years

Employment Type :

Full-time

About The Role

We are seeking an experienced ServiceNow CMDB Developer with strong expertise in CMDB design, implementation, and integrations. The ideal candidate will play a key role in architecting and optimizing the Configuration Management Database (CMDB) to support enterprise IT operations, ensuring data accuracy, consistency, and effective integration across ITSM and ITOM processes.

Key Responsibilities

  • Lead the design, development, and implementation of the ServiceNow CMDB in alignment with organizational requirements.
  • Define and implement data models, CI classes, and relationships in CMDB.
  • Develop and maintain discovery patterns, identification rules, and reconciliation logic to ensure CMDB accuracy and completeness.
  • Integrate CMDB with other ServiceNow modules such as ITSM, ITOM, Asset Management, and Discovery.
  • Work closely with stakeholders to define data governance, normalization, and reconciliation policies.
  • Implement data ingestion methods from multiple sources using MID Server, APIs, or third-party connectors.
  • Collaborate with infrastructure, network, and application teams to ensure end-to-end visibility of IT assets and dependencies.
  • Perform CMDB audits, data quality checks, and drive continuous improvement of the CMDB maturity.
  • Troubleshoot and resolve issues related to CMDB data integrity, discovery, or integrations.
  • Provide technical documentation, best practices, and training to internal teams.

Required Skills And Experience

  • 5-9 years of overall IT experience, with 3+ years of hands-on experience in ServiceNow CMDB implementation and administration.
  • Strong understanding of CMDB architecture, CI class hierarchy, and relationships.
  • Proven experience in ServiceNow Discovery, Service Mapping, and Integration Hub.
  • Proficiency in JavaScript, Glide API, REST/SOAP web services, and ServiceNow scripting.
  • Strong experience integrating ServiceNow CMDB with external data sources (e.g., monitoring tools, asset
management systems, or cloud platforms).
  • Experience designing data normalization, reconciliation, and governance frameworks.
  • Excellent communication skills with the ability to collaborate effectively with technical and business stakeholders.
  • Strong analytical, troubleshooting, and documentation skills.
(ref:hirist.tech)

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