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PS ENGINEER

0 years

2 - 9 Lacs

bhopal

Posted:1 day ago| Platform: GlassDoor logo

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Skills Required

support service networks drive network analysis remediation reports metrics restore audits configuration consistency collaboration backup integrity documentation escalation accounting data troubleshooting inspection wireshark capture linux networking ip routing subnetting communication mentoring

Work Mode

On-site

Job Type

Part Time

Job Description

Join our Team

About this opportunity:

We are seeking a skilled Packet Core Support Engineer to provide technical service and support for operator packet core networks. The ideal candidate will troubleshoot, stabilize, and optimize Packet-Switched (PS) core nodes, coordinate incident and change activities with NOC/Back Office/SRF/TSG teams, and drive preventive actions to maintain network health and SLA compliance.


What you will do:

  • Provide L2/L3 technical support for packet core nodes deployed across the circle, including virtual and cloud-native core elements.
  • Perform root-cause analysis on customer-impacting faults and coordinate remediation with NOC, Back Office, SRF, and TSG teams.
  • Monitor daily reports and KPIs, identify dips in critical metrics, and produce action plans to restore and optimize performance.
  • Conduct routine parameter audits and validate configuration consistency across PS core nodes.
  • Manage Change Requests (CRs): prepare, coordinate, and validate CR execution in collaboration with SRF and change teams.
  • Lead customer complaint resolution by liaising with TSG and other stakeholders to ensure timely closure.
  • Ensure reliable backup and restore procedures for core node configurations and state, and validate backup integrity regularly.
  • Follow customer and central team guidelines, maintain accurate documentation, and implement process improvements.
  • Mentor and lead a small team within the area of responsibility, including task allocation and escalation handling.
  • Any other network upkeep tasks as required to maintain network availability and performance.


The skills you bring:

  • Strong knowledge of Packet Core network elements and 3GPP standards.
  • Hands-on experience with virtualized/VM/cloud packet core platforms (H-Cloud, V-Cloud, SAPC, vEPG, vMME or similar).
  • Solid understanding of Diameter, GTP, and policy/accounting interfaces (Rx, Gx, Gy, Gn, S2a, etc.).
  • Proven experience in GPRS/data troubleshooting and deep packet inspection using Wireshark (trace capture and analysis).
  • Proficient in Linux OS and common networking tools/CLI.
  • Good grasp of IP networking concepts, routing protocols, subnetting and troubleshooting at L2/L3.
  • Familiarity with WiFi network concepts (offload, S2a, ePDG, etc.) is desirable.
  • Strong analytical and problem-solving skills, with an ability to work under pressure during incident resolution.
  • Excellent communication skills and ability to work effectively with cross-functional teams and customers. Experience leading or mentoring a small team.


Qualifications:

  • Bachelor’s degree in Electronics, Telecommunications, Computer Science, or equivalent practical experience.

Why join Ericsson?

At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply?

Click Here to find all you need to know about what our typical hiring process looks like.

Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.

Primary country and city: India (IN) || Bhopal

Req ID: 776630

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