Project & Program Management IV

The Senior Software Engineer specializing in Artificial Intelligence and Machine Learning will be responsible for developing and implementing cutting-edge AI and ML solutions that enhance our IT managed services across Data Center and Network Management, Digital Workplace Services, and other solutions. The ideal candidate will have a strong background in software engineering, deep expertise in AI/ML technologies, and the ability to apply these skills to solve complex IT challenges.

Key Responsibilities

• Design, develop, and implement AI and ML solutions that improve the efficiency and effectiveness of Astreya's IT managed services
• Collaborate with cross-functional teams to identify opportunities for AI/ML integration in existing systems and processes
• Develop and maintain scalable AI/ML models for various applications, such as predictive maintenance, anomaly detection, and automated incident response
• Implement natural language processing (NLP) solutions to enhance service desk operations and customer interactions
• Create and optimize algorithms for data mining, machine learning, and statistical analysis
• Work on computer vision projects to enhance IT asset management and security surveillance systems
• Develop AI-powered automation solutions for network management and cybersecurity threat detection
• Conduct research on the latest AI/ML technologies and methodologies to drive innovation within the organization
• Collaborate with data engineers to ensure high-quality data pipelines for AI/ML models
• Participate in the full software development lifecycle, including requirements gathering, design, implementation, testing, and deployment
• Document technical specifications, architecture designs, and best practices for AI/ML solutions
• Ensure that AI/ML solutions comply with relevant industry standards and regulations
  

Requirements

• Bachelor's or Master's degree in Computer Science, Artificial Intelligence, Machine Learning, or a related field
• 10+ years of software engineering experience, with at least 4 years focused on AI/ML development
• Strong proficiency in programming languages such as Python or Java
• Extensive experience with machine learning frameworks and libraries (e.g., TensorFlow, PyTorch, scikit-learn)
• Solid understanding of data structures, algorithms, and software design principles
• Experience with deep learning, neural networks, and LLMs
• Familiarity with cloud platforms (e.g., AWS, Azure, GCP) and their AI/ML services
• Strong background in data analysis, statistical modeling, and mathematics
• Experience with version control systems (e.g., Git) and CI/CD pipelines
• Excellent problem-solving skills and ability to work in a fast-paced environment
• Strong communication skills and ability to explain complex AI/ML concepts to non-technical stakeholders
  

Preferred Qualifications

• Ph.D. in Computer Science, AI, or ML
• Experience applying AI/ML in IT operations, network management, or cybersecurity contexts
• Knowledge of MLOps practices and tools
• Familiarity with big data technologies (e.g., Hadoop, Spark)
• Experience with containerization and orchestration technologies (e.g., Docker, Kubernetes)
• Contributions to open-source AI/ML projects or research publications
• Understanding of ethical AI principles and practices