Understand customer business processes and requirements, translate them into software specifications, perform gap analysis, and define detailed SOW.
Provide Pre-Sales Support, Project & Resource Management.
Create Functional/Technical Design & Architecture (with strong focus on MS SQL Database).
Deliver and implement Web & Mobile-based solutions.
Apply Agile/Scrum methodologies.
Domain knowledge in Automotive OEM - Spare Parts/After Sales.
Role Expectations:
A great mentor that is responsible for leading a development team, and responsible for the quality of its deliverables
Creating buy-in for the strategy, setting priorities and communicating across business partners and stakeholders
Defining a world-class customer/delivery experience for our customers
Plan and execute initiatives related to Delivery and Customer Experience for scale and sustainability.
Responsible for defining the project processes and best practices and also ensure compliance to the processes defined to ensure quality delivery at the right time
Provide management, administrative/technical support to project team and ensure program deliverables are met timely and efficiently
Responsible for interacting with the Business Users to understand the requirements and identify the relevant epics and stories in collaboration with Business Analysts
Participate in technical design discussions with Tech Lead, Architect and QA to ensure adequate level of detailsare captured
Responsible for working with the Technical Lead to help remove any technical roadblocks & aid in ensuring implementation continuity during the iteration
Attend program/project-related status meetings to share relevant updates with Project Stake Holders and analyse variations and take corrective actions for the observed variations
To provide / recommend solutions to existing / new Customers by understanding their business requirements
To design and validate the specs for new products / modules based on customer specifications
To provide timely support & bug resolution under AMC and management of new CR(s) / enhancements
Agile project planning activities with the team to define, estimate and plan tasks and then taking ownership to deliver
Maintains high standards of software quality within the team by establishing good practices and habits.
Provide technical guidance and support to development teams.
Proven experience managing projects involving DMS, CRM, e-catalogue, and e-manual solutions.
Project Planning and Execution:
Define project scope, objectives, and deliverables in collaboration with senior management and stakeholders.
Develop detailed project plans, schedules, and budgets.
Manage project resources, including internal teams, contractors, and vendors.
Ensure project milestones and deliverables are met within budget and on time.
Maintain comprehensive project documentation, including technical specifications, plans, reports, and records.
Prepare and deliver regular project status reports to management and stakeholders.
Ensure proper documentation of project changes, decisions, and technical configurations.
Profile:
- B. Tech. / MCA
- 10+ years of experience in development& management of Web based applications and mobility solutions
- 5+ years of experience in backend development and full stack experience
- Proficient in MS SQL Database, Database Structuring and Query optimization
- Knowledge / Experience in Management of SQL Server, Optimizing SQL performance, Log shipping and Replication methods
- Detailed knowledge of Dealer Management System (DMS) and after sales processes of automobile / manufacturing industries
- Experience in handling Mobility solutions.
- Strong experience in developing accessible front-end applications with Angular
- Knowledge of Cloud Architecture & Deployment tools like Docker, Jenkins will be an added advantage
- Knowledge of Log Monitoring tools like Elastic will be an added advantage
- Knowledge of Web/Application Servers like Apache Tomcat, Node/Express
- Knowledge of working with Tools like Eclipse, Visual Studio Code, STS (Spring tool suite), SVN
- Experience with service-oriented architectures and microservices
- Knowledge of SQL Queries, Procedures & Triggers
- Knowledge / Experience in designing and developing software applications in .NET framework will be preferred
- Excellent communication and interpersonal skills
- Strong work ethics, flexibility, proven attention to details and quality
- Strong debugging/diagnostic and analytical skills
- Highly motivated and willing to work in a rapidly evolving environment
- Other Skills -Business Process Understanding, Analytical & Problem Solving, Interpersonal Communication, ERP/PLM/SYSTEM Integrations, System Migrations, etc.
- Knowledge of cloud platforms (e.g., AWS, Azure) and DevOps practices.
Requisites:
- Hands on experience in developing and implementing Web & Mobile Applications
- Experience in both Project Management
- Excellent written and verbal communication
- Good knowledge of after sales processes/solutions for automobile / manufacturing industries like Dealer Management System (DMS), ERP, Inventory Management, CRM, Enquiry management, After Sales Service & Warranty Management, etc.
Competencies:
BEHAVIOURAL COMPETENCIES:
- Result Driven
- Energy & Drive
- Analytical Approach
- Team player
- Relationship & Communication
TECHNICAL COMPENTENCIES: (*If applicable to the position)
- Technical Proposal Making, BRD/SRS Creation
- MS SQL Server
- Angular (version 8 and above)
- Bootstrap, Materials, CSS & HTML5
- Core Java, J2EE
- Frameworks like Spring Boot / Spring Cloud, Hibernate, and microservices
Key Highlights for Candidates:
- End-to-end
Project & Delivery Ownership
. - Strong focus on
Automotive Spare Parts / After-Sales Domain
. - Hands-on in
MS SQL /MY-SQL & Full Stack (Java/Angular)
. - Blend of
Project Management + Technical Leadership
. - Exposure to
DMS/CRM/e-Catalogue/e-Manual solutions
. - Opportunity to lead
Web & Mobile projects
with modern cloud technologies.