Posted:2 months ago|
Platform:
Work from Office
Full Time
Job Type: Full time Years of Experience: 5 7 years Oversee the implementation of products for existing clients, including introducing new features or modifying existing ones. Initiate client outreach to kick off the product implementation or migration process. Present project plans to clients, detailing the modules to be implemented based on signed contracts. Set clear client expectations and define the scope of product migration activities. Educate teams on best practices during the product migration phase. Manage all communication with clients, including conducting meetings and conference calls. Coordinate and accurately report all migration-related activities under the supervision of the Program Manager. Facilitate training needs, schedule client training sessions, and track completion. Handle multiple projects concurrently, adhering to aggressive timelines. Ensure timely project completion while mitigating risks. Develop and manage detailed work plans, schedules, and client status reports. Track and manage client product migration deliverables. Collaborate with internal departments to address client requirements and resolve migration-related issues. Successfully transition projects to the client services group for ongoing support. Keep projects on track and within scope, proactively assessing and addressing any project issues. Work with the team and management to develop resolutions, ensuring productivity, quality, and client satisfaction.
Covalense Global
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