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Innoventes Technologies
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Project Implementation Manager

Project Implementation Manager

Innoventes Technologies

5 years

3 - 7 Lacs

chennai

Posted:3 days ago| Platform: GlassDoor logo

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Skills Required

management support learning saas governance coordination collaboration risk strategies leadership drive communication reporting documentation raid reports efficiency engineering technology agile certification

Work Mode

On-site

Job Type

Full Time

Job Description

Department: Implementation / Professional Services
Location: Chennai
Employment Type: Full-time

Overview:
The Project Management Officer (PMO) will oversee and support end-to-end delivery of Learning Management System SaaS implementation projects across multiple clients. The role requires strong project governance, stakeholder management, and coordination skills to ensure timely, high-quality, and cost-effective project execution in alignment with organizational objectives. Key Roles and Responsibilities:

Project Governance & Planning
Define and standardize project management processes, tools, and

templates for LMS SaaS implementations.

Develop detailed project plans, timelines, and deliverables in

collaboration with Implementation Managers and Technical
Consultants.

Prepare and maintain comprehensive implementation plans that

include current project status, milestones, and dependencies.

Identify and call out delays proactively, highlighting their impact on

timelines and dependencies.

Track milestones, budgets, risks, and dependencies to ensure

adherence to project scope and objectives.

Risk & Issue Management
Maintain a detailed Risk Register identifying project risks, potential

impacts, and owners.

Highlight key risks and recommend mitigation strategies to ensure

timely intervention.

Monitor open risks and issues, escalating to leadership when

required to prevent project slippages.

Execution & Delivery Oversight
Monitor progress of ongoing implementation projects and identify

potential risks or bottlenecks.

Coordinate with cross-functional teams (Product, Engineering,

Solutions, and Support) to drive deliverables.

Ensure all deliverables meet client requirements and quality

standards before go-live.

Stakeholder Management
Serve as a central point of communication for project

updates, risk escalations, and status reports.

Conduct periodic governance/ steerco meetings with customers and

internal leadership to present project health reports.

Collaborate with Customer Success and Account Management

teams to ensure a smooth handover post-implementation.

Reporting & Documentation
Maintain accurate project documentation including charters,

RAID logs (Risks, Assumptions, Issues, Dependencies), and
meeting minutes.

Generate and share periodic dashboards and reports on project

performance, SLAs, and KPIs.

Provide risk and mitigation summaries as part of weekly and

monthly governance reporting.

Continuous Improvement
Identify process gaps and recommend best practices to enhance

implementation efficiency and client satisfaction.

Support post-project reviews and knowledge-sharing initiatives.

Qualifications:

Education:
Bachelor’s degree in Engineering, Business Administration,

Information Technology, or related field.

PMP / PRINCE2 / Agile certification preferred.
Experience:
Minimum 5 years of experience in Project Management or PMO within

SaaS, preferably in LMS or EdTech domain.

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Project Implementation Manager