Program Manager WW Field Supplier Management

Role Overview: As the T&C Supplier Manager, your main responsibility is to own the global standardization and governance of Supplier Statements of Work (SOWs) and Terms & Conditions (T&C). Your role is crucial in ensuring that markets purchase the same scope in a consistent manner, leading to superior rates, predictable delivery, and consistent customer outcomes. Key Responsibilities: - Global Standardization of SOW & T&C: - Build and maintain global SOW/T&C templates for each service persona and category, including rate card structure, SLAs/OLAs, and acceptance criteria. - Govern exceptions (clause and rate deviations) through a documented approval process to minimize market-specific divergence. - Rate Optimization & Commercial Governance: - Translate standard scope into comparable rate cards to facilitate competitive events with Procurement (RFx) using the global template baseline. - Track contracted vs. realized savings attributed to standardization. - Supplier Performance & Experience: - Embed service metrics (Speed, Cost, Quality) into SOWs to ensure supplier scorecards and QBRs use consistent definitions and data fields. - Risk, Compliance & Policy Alignment: - Ensure SOW/T&C compliance with GDPR, EHS, and internal security/privacy standards. - Maintain auditable trails of template usage, exceptions, and QBR actions. - Change Management & Adoption: - Conduct enablement sessions with Vendor Account Managers (VAMs) and markets to drive adoption of T&C 2.0. - Monitor template adoption coverage and exception aging, and publish a monthly adoption dashboard. - Stakeholder Collaboration: - Collaborate with Legal, Procurement (GIP), Finance, Strategic Supplier Managers (SSMs), VAMs, and other stakeholders to maintain alignment and resolve escalations. - Prepare executive-ready materials for Steering and Strategy reviews. Qualifications Required: - Four-year or Graduate Degree in Business Administration or a related discipline, or equivalent work experience. - Minimum of 10 years of experience, preferably in project management, HP Services business units, or global projects. - Preferred certification: Project Management Professional (PMP). Additional Company Details: The job description provided outlines your responsibilities and requirements as the T&C Supplier Manager. It is important to note that this description may not cover all duties and responsibilities and is subject to change as needed by management. (Note: Benefits section omitted as per request),