Program Manager (startup ecosystem)

Job role

Program Management and Leadership:

• Oversee the end-to-end program lifecycle, including planning, implementation, and evaluation.
• Provide leadership and strategic direction to ensure the smooth execution of all program components.

Stakeholder Collaboration:

• Collaborate with internal stakeholders, including marketing, legal, and support teams, to align on program goals and execution strategies.
• Foster strong relationships with external stakeholders, including program partners, funders, investors and domain experts.

Start-up Engagement and Support:

• Work closely with portfolio start-ups to understand their needs and support them in achieving their goals.
• Facilitate mentorship, networking, and resource access for start-ups within the program.
• Monitor start-up progress and ensure they leverage program offerings effectively.

Operations and Execution:

• Oversee day-to-day program operations, ensuring all activities are executed efficiently and align with program objectives.
• Manage multiple projects and engagements simultaneously, maintaining high standards of quality and timeliness.
• Adapt to the fast-paced, dynamic nature of the start-up ecosystem.

Monitoring, Reporting, and Review:

• Develop and implement robust progress reporting mechanisms to track program performance and outcomes.
• Present detailed program reports and updates to leadership, partners, and other stakeholders.
• Conduct periodic program reviews to identify opportunities for improvement.

Community Building:

• Organize events, workshops, and networking sessions to foster a vibrant community of start-ups, mentors, and partners.
• Drive initiatives that strengthen the ecosystem and create long-term value for all stakeholders.

Innovation and Improvement:

• Stay updated on trends and best practices in start-up incubation, accelerator programs, and the broader entrepreneurial landscape.
• Propose innovative ideas to enhance program design, delivery and outcomes.

Qualifications

• 5–7 years of experience in program management, start-up ecosystems or a related role. Experience working with inclusive tech, fintech or jobs & livelihoods start-ups is preferred.
• Bachelor’s degree in business, management, or a related field (Master’s degree preferred).

Skills Required: Strong understanding of start-up operations, investment mechanisms, and ecosystem dynamics. Proven track record of managing complex programs with diverse stakeholders.