Program Manager

We are looking for a strong Program Manager to build and scale our benefits ecosystem across lounges, hotels, salons, gyms, diagnostics, wellness, entertainment, and more. The role involves end-to-end partner acquisition, commercial negotiation, benefit program creation for banks, and driving seamless onboarding, go-live, and performance tracking on our platform.

Key Responsibilities

• Identify and onboard pan-India partners (hospitality, wellness, fitness, entertainment, diagnostics, co-working, lifestyle).
• Own the partnership lifecycle: lead generation ? pitch ? negotiation ? contracting ? onboarding ? go-live.
• Design benefit programs and value propositions for banks across different card segments.
• Coordinate with product, tech, and operations teams for smooth enablement.
• Manage merchant training, SOPs, reporting, settlements, and performance metrics.
• Track usage, redemptions, partner performance, and P&L impact; present insights to leadership/bank teams.
• Build and maintain strong relationships with merchants, aggregators, and financial institutions.

Skills & Experience

• 5+ years in

  Partnerships, Alliances, Merchant Acquisition, Loyalty/Rewards, Category Management, or Program Management

  .
• Strong negotiation, contracting, and commercial structuring skills.
• Ability to build high-value, scalable benefit programs.
• Experience working with multi-outlet chains or pan-India merchant networks.
• Excellent stakeholder management and analytical reporting capabilities.

Preferred Industry Background

• Hospitality chains (hotels, lounges)
• Wellness & salon chains
• Fitness brands (Cult, gyms)
• Diagnostics / healthcare labs
• Lifestyle & retail
• Co-working chains
• Loyalty, fintech, rewards, offers, aggregator platforms
• (e.g., Gyftr, EazyDiner, Times Prime, Nearbuy, Cred, fintech partnerships teams)