Program Manager

Key Responsibilities:

• Plan and manage resource allocation across multiple projects to ensure optimal utilization.
  

• Act as the primary point of contact for clients, building trust and maintaining long-term relationships.
  

• Conduct regular client meetings and site visits to review progress, address concerns, and identify opportunities.
  

• Collaborate with internal teams to ensure deliverables meet client expectations and technical requirements.
  

• Maintain continuous communication with stakeholders, providing updates on project/program progress.
  

• Proactively identify risks, issues, and resource gaps, and implement corrective actions.
  

• Support pre-sales activities and contribute to solution design where required.
  

• Ensure programs are delivered on time, within scope, and in line with agreed quality standards.
  

• Mentor and guide project teams to achieve goals effectively.
  

Required Skill Set:

• Strong background in resource planning and allocation.
  

• Proven experience in client relationship management and stakeholder engagement.
  

• Ability to visit client sites and handle interactions confidently.
  

• Good understanding of technical concepts in [IT/Network/Infrastructure].
  

• Excellent verbal and written communication skills.
  

• Strong problem-solving, decision-making, and negotiation abilities.
  

• Experience in managing multiple projects or programs simultaneously.
  

• Proficiency in project/program management tools.
  

• Health insurance coverage for Self, Spouse, and kids.
  
• Retirement savings plan with employer matching contributions.
  
• Opportunities for professional development and advancement within the organization.