Program Manager

Title: Program Manager, Cloud Solutions

Sector: IT & Services Consulting

Location: Permanent Work From Home (Anywhere in India)

Duration: 1 year - Renewable contract

Working Hours: Monday to Friday, Eastern Standard Time Zone

The impact you will have:

Impact thousands of companies by helping us build the strongest Cloud business in North America.

What you’ll do:

• Be part of an Innovative team that creates, incubates, and launches the services and solutions that we take to market.
• Lead programs and projects that will improve existing services, bring new capabilities to the business, or deliver business improvements or outcomes.
• Initiate and organize programs by identifying the workstreams required to achieve the required business outcomes, gaining consensus and support across the business, and kicking off the program and individual workstreams.
• Evaluate the program's progress on achieving business outcomes and adjust or kick off new workstreams as required to maximize value.
• Provide oversight for all projects within the scope of programs, either through direct project management or through the influence and indirect leadership of others.
• Support Product Managers by leading formal change management initiatives for service launches that involve a transformation of delivery team capabilities.
• Support complex solution portfolio launches by providing oversight and coordination of the various workstreams or by mentoring the product teams to improve their project management practices and capabilities.
• Foster strong relationships with cross-functional leaders and vendor partners and ensure a high level of satisfaction across business and vendor stakeholders.
• Communicate status updates, operational changes, and value delivered to both internal and vendor stakeholders.
• Lead your programs and projects to proactively influence the factors that could cause delays.
• Build alignment with cross-functional groups and stakeholders within Softchoice to ensure operational excellence.

What you’ll bring to the table:

• 5+ years of prior program or project management experience, ideally focused on programs and activities that support the successful execution of GTM strategy
• Demonstrated ability to lead through Influence
• Are eager to make constant improvements to process and outcomes
• Logical and efficient with a strong attention to detail
• Excellent listening, interpersonal, written, presentation, and oral communication skills
• Ability to solve practical problems and deal with a variety of variables in situations where limited standardization exists
• Strong communication skills, both written and verbal
• Strong cross-functional collaboration, influencing, and negotiating skills
• University degree/college diploma required