Title: Endpoint Management Consultant Sector: IT & Services Consulting Location: Permanent Work From Home (Anywhere in India) Working Hours: Monday to Friday, Eastern Standard Time Zone The impact you will have: As a Professional Services Consultant on the Endpoint Management team, you will have the opportunity to help lead the service delivery functions related to the setup, configuration, and administration of Microsoft and Apple endpoints (mobile and desktop) for our valued enterprise and public sector clients. In this highly visible customer-facing role, develop a deep understanding of their objectives and spot new opportunities when possible. What you’ll do: Requirement Assessment: Conduct workshops with senior members of customer organizations to drive requirement assessment. Solution Design: Architect comprehensive solutions that integrate Microsoft System Center Configuration Manager (SCCM), Microsoft Intune, and/os Apple Device Support and Management with third-party products, ensuring alignment with business goals. Customization and Integration: Design and implement customizations and integrations to meet specific client needs. Documentation: Collect, analyze, validate, and document business requirements, creating detailed technical specifications for the implementation team. Build and Configuration: Lead the build and configuration of the system, ensuring adherence to the original design and client requirements. Provide expert knowledge and best practices during the Build phase. Testing Support: Provide guidance and support during the testing phase, including functional testing and integration testing. Effective Communication: Effectively communicate complex technical concepts to both technical and non-technical stakeholders using use cases, visual diagrams, and process flow charts. Client Management: Foster strong relationships with client Project teams, acting as a trusted advisor and ensuring high levels of client satisfaction. Mentoring: Mentor and guide team members on advanced modules and solution aspects. What you’ll bring to the table: Bachelor’s degree or equivalent in Computer Science or a related field. 6 to 10 years of experience implementing or supporting enterprise environments (Microsoft System Center Configuration Manager (SCCM), Microsoft Intune, and Apple Device Support and Management). Relevant experience as a consultant in a professional services environment. Extensive experience in implementing solutions for medium-to-large enterprise customers. Thorough understanding of business, process, and technology relating to the endpoint management solution. Experience with requirement gathering, solution designing, implementing, and configuring endpoint management solutions. Demonstrated track record in delivering quality, on-time technology and business solutions to a diverse customer base. Solid interpersonal skills to interface with co-workers and customers, managing specific tasks to completion with minimal direction. Excellent verbal and written communication skills. Training and/or certificates to include: Azure and Active Directory Fundamentals, Microsoft SCCM (System Center Configuration Manager), Windows 11 upgrades, and iOS / macOS system experience for device management. Show more Show less

Title: Microsoft Security Consultant Sector: IT & Services Consulting Location: Permanent Work From Home (Anywhere in India) Working Hours: Monday to Friday, Eastern Standard Time Zone The impact you will have: As a Professional Services Consultant (MS Security), you will have the opportunity to work alongside one of North America’s most trusted teams of workplace, cloud, and pre-sales professionals to meet with customers, develop a deep understanding of their objectives, and spot new opportunities when possible. In this highly visible customer-facing role, you will impact their business through innovative solutions and support. What you’ll do: Requirement Assessment: Conduct workshops with senior members of customer organizations to drive requirement assessment. Solution Design: Architect comprehensive solutions that integrate Microsoft Sentinel with third-party products, ensuring alignment with business goals. Customization and Integration: Design and implement customizations and integrations to meet specific client needs. Documentation: Collect, analyze, validate, and document business requirements, creating detailed technical specifications for the implementation team. Build and Configuration: Lead the build and configuration of the system, ensuring adherence to the original design and client requirements. Provide expert knowledge and best practices during the Build phase. Testing Support: Provide guidance and support during the testing phase, including functional testing and integration testing. Effective Communication: Effectively communicate complex technical concepts to both technical and non-technical stakeholders using use cases, visual diagrams, and process flow charts. Client Management: Foster strong relationships with client Project teams, acting as a trusted advisor and ensuring high levels of client satisfaction. Mentoring: Mentor and guide team members on advanced modules and solution aspects. What you’ll bring to the table: Bachelor’s degree or equivalent in Computer Science or a related field. 6 to 10 years of experience implementing or supporting enterprise environments (MS Sentinel, Splunk, etc.). Relevant experience as a consultant in a professional services environment. Extensive experience in implementing solutions for medium-to-large enterprise customers. Thorough understanding of business, process, and technology relating to SIEM solutions. Experience with requirement gathering, solution designing, implementing, and configuring SIEM solutions. Demonstrated track record in delivering quality, on-time technology and business solutions to a diverse customer base. Solid interpersonal skills to interface with co-workers and customers, managing specific tasks to completion with minimal direction. Excellent verbal and written communication skills. Show more Show less

Title: SharePoint Consultant Sector: IT & Services Consulting Location: Permanent Work From Home (Anywhere in India) Working Hours: Monday to Friday, Eastern Standard Time Zone The impact you will have: As a SharePoint Consultant within the Professional Services organization, you will have the opportunity to consult with and advise our valued enterprise and public sector clients on the setup, configuration, and administration of Microsoft OneDrive / SharePoint solutions, as part of their overall IT infrastructure. In this highly visible customer-facing role, you will impact their business through innovative solutions and support. You will support and collaborate with the team on Microsoft OneDrive/SharePoint projects, which include migrations, modernization, security, governance, and compliance. This will require a technical understanding of planning, designing, and configuring Microsoft OneDrive/SharePoint environments. What you’ll do: Requirement Assessment: Conduct workshops with senior members of customer organizations to drive requirement assessment. Solution Design: Architect comprehensive solutions that integrate Microsoft OneDrive / SharePoint with third-party products, ensuring alignment with business goals. Customization and Integration: Design and implement customizations and integrations to meet specific client needs Documentation: Collect, analyze, validate, and document business requirements, creating detailed technical specifications for the implementation team. Build and Configuration: Lead the build and configuration of the system, ensuring adherence to the original design and client requirements. Provide expert knowledge and best practices during the Build phase. Testing Support: Provide guidance and support during the testing phase, including functional testing and integration testing. Effective Communication: Effectively communicate complex technical concepts to both technical and non-technical stakeholders using use cases, visual diagrams, and process flow charts. Client Management: Foster strong relationships with client Project teams, acting as a trusted advisor and ensuring high levels of client satisfaction. Mentoring: Mentor and guide team members on advanced modules and solution aspects. What you’ll bring to the table: Computer Science / Information Technology degree or diploma, or equivalent industry experience. 6 to 10 years of experience implementing or supporting enterprise environments, MS OneDrive/SharePoint. Experience as a SharePoint Consultant, not DEVELOPER. Relevant experience as a consultant in a professional services environment. Extensive experience in implementing solutions for medium-to-large enterprise customers. Thorough understanding of business, process, and technology relating to OneDrive/SharePoint solutions. Hands-on experience with migrating content to SharePoint Online/OneDrive using native and third-party tools (e.g., Microsoft SPMT, Sharegate, Quest, etc.). Experience with requirement gathering, solution designing, implementing, and configuring OneDrive/SharePoint solutions. Demonstrated track record in delivering quality, on-time technology and business solutions to a diverse customer base. Solid interpersonal skills to interface with co-workers and customers, managing specific tasks to completion with minimal direction. Excellent verbal and written communication skills. Updated Certifications and training to include: Information Protection and Compliance Administrator, Messaging Administrator Associate, and ITIL v4 Foundation, and relevant third-party migration tool certification is an asset. Show more Show less

Title: Messaging & Identity Engineer Sector: IT & Services Consulting Location: Permanent Work From Home (Anywhere in India) Working Hours: Monday to Friday, Eastern Standard Time Zone The impact you will have: Our Client is reimagining the role we play in our customers’ lives, and we are seeking great people to strengthen our customer centric culture. In the rapidly changing IT environment, full of complex challenges for customers, our role is to ensure their experience with Softchoice is engaging, effortless, and valuable. As an Engineer in the Identity and Messaging Services team within the Professional Services organization, you will have the opportunity to support the service delivery functions related to the setup, configuration, and administration of Microsoft 365, Exchange, and migration management solutions for our valued enterprise and public sector clients. What you’ll do: You will support the team on Active Directory, Microsoft 365, Exchange (on-premise and online), and migration management implementation projects, which would include upgrades, installations, configurations, migrations, security policy design, administration, and user training. This will require a technical understanding of Active Directory, Microsoft 365, Microsoft Exchange, Quest On-Demand, and Bit Titan Migration Wiz toolsets. You will work closely with co-workers (internally), end-users (externally), and vendor representatives on the installation, configuration, and troubleshooting of MS Teams, following contract SLAs You will help to provide technical guidance and direction to Technicians on the team, in efforts to enhance and develop their expertise, experience, and skill set You will have a hunger for learning and take advantage of the opportunities to pursue relevant certifications and training for Microsoft 365 and Exchange, as well as vendor-specific training for solutions including Quest and Bit Titan. You will be a role model for our values of personal growth, customer passion, taking care of others & owning the result. You will have the opportunity to work in a highly visible customer-facing role. You will have the chance to use your technology expertise, supporting a detailed, actionable Statement of Work with our architects, engineers, and project managers. You will do this by staying on top of new trends and technology updates You will also continually fine-tune your delivery, adoption, and problem-solving skills along What you’ll bring to the table: A curious mindset, willing to ask the right questions to provide customers with the best possible solution A problem solver with the capability to uncover & address the root cause of an issue A proactive work ethic that puts responsiveness to customers first Passion for building strong relationships with customers and driving great CX Computer Science / Information Technology degree or diploma. Equivalent industry experience is a plus Minimum of one year’s experience in a technical role (Technician) in a professional services capacity, or 3 + years of related industry experience. Training and / or certificates to include; Active Directory, M365 Fundamentals, M365 Administrator, and Azure Fundamentals