Program Manager

Job Title: Program Manager

Location:

Working Days 6 Days (Mon- Sat)

Sift Timings - 10 AM to 7 PM

Experience: Minimum 2 year

About Role:

We are seeking a highly skilled Program Manager with a solid technical foundation and a strong operational mindset. Should have a proven track record of driving automation, productisation, and leveraging GenAI technologies to streamline business operations.

Key Qualifications:

• B.Tech in Computer Science (Good to have)
• Minimum of 3 years of experience in managing and optimizing heavy operations.
• Deep experience in automation to reduce manual intervention and improve scalability.
• Exposure to productisation of internal tools and systems.
• Hands-on understanding and application of GenAI technologies in business processes.
• Strong Exposure in Tech Background

Key Responsibilities: -

• Led large-scale operational initiatives, streamlining processes for improved efficiency, adherence to SLAs, and measurable throughput gains.
• Automation & Process Optimization:
• Identified and implemented automation opportunities to reduce manual effort, enhance scalability, and ensure consistency across workflows.
• GenAI Integration & Enablement:
• Designed and deployed GenAI-driven tools, chatbots, dashboards, and frameworks to enhance decision-making, user interaction, and execution speed.
• Productisation of Internal Solutions:
• Converted internal tools into scalable, reusable products with clear documentation, enabling repeatable success across teams and geographies.
• Cross-functional Collaboration:
• Worked closely with Engineering, Product, and Business stakeholders to align goals, prioritize initiatives, and ensure timely, strategic delivery.
• Data-Driven Operations Management:
• Managed key operational levers such as demand planning, funnel metrics, and delivery tracking using data insights to drive informed decisions.

Preferred Technical Skills: -

• Proficient in Python, SQL, APIs, and scripting for automation.
• Experience with AI/GenAI platforms such as OpenAI, LangChain, or similar frameworks.
• Familiarity with tools like Zapier, UiPath, N8N, Lovable and dash boarding tools like Power BI or Tableau.
• If this sounds like you, we would love to connect and explore the opportunity further.