Program Manager (DevOps)

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Company Overview:

NationsBenefits is recognized as one of the fastest growing companies in America and a Healthcare Fintech provider of supplemental benefits, flex cards, and member engagement solutions. We partner with managed care organizations to provide innovative healthcare solutions that drive growth, improve outcomes, reduce costs, and bring value to their members.

Through our comprehensive suite of innovative supplemental benefits, fintech payment platforms, and member engagement solutions, we help health plans deliver high-quality benefits to their members that address the social determinants of health and improve member health outcomes and satisfaction.

Our compliance-focused infrastructure, proprietary technology systems, and premier service delivery model allow our health plan partners to deliver high-quality, value-based care to millions of members.

We offer a fulfilling work environment that attracts top talent and encourages all associates to contribute to delivering premier service to internal and external customers alike. Our goal is to transform the healthcare industry for the better! We provide career advancement opportunities from within the organization across multiple locations in the US, South America, and India.

Description:

Program Manager (PM)

This role requires someone who understands modern development practices - Agile, Scrum, Kanban, CI/CD, DevOps - and can apply them pragmatically. The ideal candidate will adapt process to fit the needs of the team, rather than enforcing rigid frameworks. They thrive in complexity, communicate with clarity, and can balance strategic alignment with tactical execution.

Key Responsibilities

• Drive cross-team alignment by coordinating programs which span DevSecOps, Developer Enablement, Change Management, and development teams.
• Partner with engineering and product leaders to define priorities, goals, and success metrics for initiatives in fast-paced environments.
• Manage and communicate program-level plans, risks, and dependencies across multiple teams and stakeholders.
• Facilitate planning and execution in a way which supports agility, adaptability, and continuous delivery.
• Serve as the connective link between leadership vision and engineering execution.
• Provide visibility and reporting on progress, risks, and outcomes to executives and stakeholders.
• Foster continuous improvement by enhancing team practices while minimizing bureaucracy and unnecessary processes.

Required Skills & Experience

• Excellent communication, facilitation, and organizational skills.
• Proven experience as a

  Program Manager, Technical Program Manager

  , or similar role in a modern software engineering environment.
• Comfort influencing without direct authority, building trust across diverse stakeholders.
• Familiarity with

  Agile, Scrum, Kanban, and DevOps

  practices, and the ability to apply them pragmatically, not dogmatically.
• Strong understanding of

  modern software development lifecycle, CI/CD pipelines, and cloud-native platforms

  .
• Ability to manage multiple initiatives with competing priorities.
• Experience working with cross-functional engineering teams in complex, global organizations.

Preferred Experience

• Background in software engineering or systems engineering (hands-on coding experience a plus but not required).
• Exposure to platforms such as

  Microsoft Azure, GitHub, GitHub Actions, Azure DevOps, AWS, or Kubernetes.

• Experience in

  Developer Experience (DevEx), DevSecOps, or Platform Engineering

  environments.