Program Manager

Program Manager

Key Responsibilities

• Employee Connect:

  Build engagement by ensuring regular interaction with employees, addressing concerns, and fostering a positive work environment.

• Client Connect:

  Act as the primary point of contact for clients, ensuring smooth communication, timely updates, and high satisfaction levels.

• Account Growth:

  Identify opportunities for

  upselling and cross-selling

  within existing accounts and support business expansion initiatives.

• Program Management:

  Track ongoing activities, maintain reports, and ensure commitments and deliverables are met on time.

• Stakeholder Collaboration:

  Work closely with internal teams to align client expectations and employee performance with organizational goals.

Desired Skills & Qualifications

• 0–2 years of relevant experience (fresh graduates with strong interpersonal skills are welcome).
• Excellent communication and relationship-building abilities.
• Strong problem-solving and organizational skills.
• Ability to multitask and manage priorities effectively.
• Basic understanding of IT/Tech services (preferred, not mandatory).

What We Offer

• Direct exposure to

  client interactions

  and

  account management

  from the start.
• Opportunities to learn business development and program management in a fast-growing environment.
• Supportive and collaborative culture that encourages growth and innovation.