Program Manager (Audio Visual industry) - Goregaon E, Mumbai

Job Description

Role: Program Manager Exp: 3+ yrs || Location: Goregaon East, Mumbai Salary: up to 14 LPA Working days: Monday to Friday Shift time: 9 am - 6 pm (should expect some calls during non-office hours) About company: It is a leading Audio Visual and Unified Communication systems integrator and services provider in S.E. Asia, headquartered in Singapore with offices in 13 countries and more than 200 employees. Our clientele consists mainly of Multinational Corporations across a broad spectrum of industries. Responsibilities: Work with the local Project Managers to develop detailed project plans, including scope, timelines, and resource allocation. Ensure projects in a program are delivered on time, within scope, and within budget. Serve as the primary point of contact for clients, ensuring their needs and expectations are met. Conduct regular meetings with clients to provide project updates and address any concerns. Conduct quarterly business reviews with key clients. Manage client relationships to ensure satisfaction and foster long-term partnerships. Identify potential risks and develop mitigation strategies. Monitor project risks and implement corrective actions as needed. Ensure compliance with industry standards and safety regulations. Manage escalations, if any and work towards resolution with related parties. Review project plans and provide guidance and improvements Identify opportunities to improve processes, tools, and methodologies for AV project management Pre-Requisites: Bachelor Degree in Engineering, Information Technology or related Must have understanding of UC/AV technologies Has prior experience in working regional markets Proficient in project management software tools (i.e Monday) PMP certification preferred (but not a must) Other useful certifications: Prince2, ITIL V3 Fundamentals, SCRUM, Agile Proven ability to manage multiple programs / projects simultaneously Ability to travel to for overseas meetings approximately twice a year