2639 Production Support Jobs - Page 47

Role Overview: When its about Customer Success, we hold ourselves to a high standard. In fact, one of our company values is to create a WoW experience for our customers and we are constantly measuring ourselves on it. The goal of our Customer Success team is to Delight (not just satisfy) our customers as often and creatively as possible. To delight our customers, we need to keep getting better everyday - that's where you come in!. We are looking for a product support guru who thrives on providing support through many different communication channels. Youre a great match if you are empathetic about customers technical inquiries and willing to dive deep into the product to troubleshoot and resolve customers inquiries Responsibilities : You will Be the initial point of contact for our customers in resolving technical and application related inquiries. You will understand their inquiries and then Delight them with fast, complete and accurate solutions. Provide Technical Support through many different channels: email, phone, live chat, and forums. Own customers technical/product issues from initial report to resolution. You will constantly communicate with our customers providing regular updates to the customers on the progress made until you see through resolution. Constantly Collaborate with Customers, Engineering, Product Mgmt teams to effectively manage customer inquiries and escalate priority issues when necessary. Become a Pipemonk Product Expert so you can speak and teach intelligently on the value and usage of each part of the Pipemonk system. Also deeply understand every business app that we integrate (for e.g., Shopify, QuickBooks etc). Deliver best practices to customers to help improve their overall automation across various cloud apps and be part of their success story Required Skills : Ideal Candidate will Have excellent customer service skills the ability to carefully listen, be empathetic, accurate, responsive with a strong sense of urgency Have 3-4 years of Technical Support experience (providing support via email, live chat, and/or phone) Have desire to dive deep into the product ; learn it inside out ; and teach the product Have excellent skills in requirement gathering, troubleshooting, and problem solving Be flexible with work hours (between EU and US hours) Have Excellent organisational, written and oral communication skills Have Basic understanding of web-based software ; UNIX ; HTML, XML, JSON

Technical Project Manager- DevOps/Big Data Locations- Noida/Gurgaon/Indore/Bangalore/Hyderabad/Pune Job Description - 10+ years overall IT experience - 5+ years of experience in technical project management, with a focus on DevOps, Big Data, platform operations, and cloud infrastructure. - Strong understanding of DevOps methodologies, tools, and best practices (CI/CD, Docker, Kubernetes, Terraform, Ansible, Jenkins, etc.). - Experience with cloud platforms (AWS, Azure, GCP) and infrastructure automation. - Strong experience in Data Platform and Data Pipeline Management, big data technologies- hadoop, hive, saprk, kafka, mapreduce, hdfs etc.. - Good Experience in managing SRE. application/production support teams in rotational shifts. - Proven experience in managing cross-functional teams of 30+ people directly reporting and collaborating with multiple stakeholders. - Excellent leadership, organizational, and communication skills. - Experience providing technical support and incident management in production environments. - Project Management Professional (PMP), Agile (Scrum Master), or relevant certifications are a plus. - Familiarity with security best practices Roles & Responsibilities Project Management: - Lead, plan, and execute DevOps projects, ensuring alignment with customer goals and objectives. - Define project scope, objectives, deliverables, and timelines in collaboration with stakeholders. - Develop detailed project plans, manage risks, and monitor progress. - Ensure project deliverables meet quality standards and are delivered on time and within estimated effort. Team Leadership: - Manage and mentor the DevOps team, providing guidance on technical challenges and career growth. - Foster a collaborative and productive team environment by encouraging continuous learning and improvement. - Collaborate with cross-functional teams such as development, QA, operations, and security to ensure seamless project execution. CI/CD Pipeline Management: - Oversee the design, implementation, and optimization of continuous integration and continuous delivery (CI/CD) pipelines. - Ensure automation of deployment processes, reducing manual intervention and improving release cycles. - Work closely with development teams to integrate automated testing, security scanning, and monitoring in the CI/CD process. Platform Management: - Provide oversight and management of infrastructure platforms, ensuring availability, reliability, and scalability. - Collaborate with infrastructure teams to manage cloud environments (AWS, Azure, GCP) and optimize platform performance. - Ensure proactive platform monitoring, incident management, and problem resolution. Technical Support: - Provide technical support and guidance to the DevOps and platform teams during critical incidents or escalations. - Serve as an escalation point for complex technical issues, ensuring timely resolution and post-incident reviews. - Collaborate with the support teams to improve incident management processes and reduce mean time to resolution (MTTR). Stakeholder Management: - Serve as the main point of contact for project stakeholders, ensuring clear communication of project status, risks, and issues. - Manage stakeholder expectations and ensure alignment with business goals and priorities. - Provide regular updates on project progress, risks, and roadmaps to senior management. Resource & Budget Management: - Identify resource needs and allocate appropriate team members for project tasks. - Coordinate with management for recruitment and resource planning based on project requirements. - Ensure efficient utilization of team resources and budget control throughout the project lifecycle. Process Improvement: - Identify opportunities for process improvements within the DevOps and platform teams to enhance operational efficiency. - Standardize and document DevOps processes, methodologies, and tools to ensure consistency across projects. - Stay up-to-date with industry trends and emerging technologies, recommending new tools and practices that enhance DevOps and platform capabilities. Mandatory Skills: Technical Project Manager, DevOps, Big Data, Cloud, Production Support.

Join us as a MSSQL Database-Site Reliability Engineering at Barclays, responsible for supporting the successful delivery of Location Strategy projects to plan, budget, agreed quality and governance standards You'll spearhead the evolution of our digital landscape, driving innovation and excellence You will harness cutting-edge technology to revolutionise our digital offerings, ensuring unparalleled customer experiences To be successful as a MSSQL Database-Site Reliability Engineering you should have experience with: Willingness to learn and investigate new products Experience with setup/configuration/support of SQL Server 2014,2016, 2017, 2019, 2022 Proven track record of implementing and leading SRE practices across large organizations or complex teams Expert-level knowledge of telemetry, monitoring, and platform observability tooling (e g , ESAAS etc) with experience in customizing and scaling these solutions Experience in implementing modern DevOps and SRE practices in enterprise environments Proven expertise in SQL query optimization and database performance tuning at scale Experience with DevOps automation tools such as Code versioning (git), JIRA, Ansible, Containers and Kubernetes , database CI/CD tools and their implementation Hands-on as DevOps on Ansible, Python, T SQL coding Experience configuring and all components of the MS SQL set Core DB engine and SSRS, SSAS, SSIS, Replication topologies, AlwaysOn, Service Broker, Log Shipping, Database Snapshots etc and Windows Clustering Must have extensive experience as Production support SQL Server DBA strong experience in large, high volume and high criticality environments Database maintenance and troubleshooting Must exhibit in-depth expertise in solving database contention problems (dead locks, blocking etc) Demonstrate extensive expertise in performance tuning including both query and server optimization Expert knowledge of backup and recovery Good knowledge on PowerShell scripting The resource would be handling major escalated incidents, complex problem record This includes periodic review of systems, capacity management, on boarding new services, patching coordination & maintain good health of these Take responsibility for completing tasks, focusing on requirements and planning to meet client needs, which the job holder helps to identify, advise and recommend technical solutions based on experience and Industry knowledge Driving Automations agenda Identifying the possibility of automation in database area and work to deliver it Some Other Highly Valued Skills May Include Desirable experience on database automation will be preferred Strong skills in designing and delivering platforms to hosts SQL server, covering HA and DR, at Enterprise scale Experience with tape backup tools like TSM/TDP/DDBoost/BoostFs/Rubrik etc Knowledge of the ITIL framework, vocabulary and best practices Understanding of Cloud Based Computing particularly RDS\Azure Expert in system configuration management tools such as Chef, Ansible for database server configurations Expert expertise with scripting languages(e g PowerShell,Python) for automation/migration tasks You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills This role is based in Pune Purpose of the role To apply software engineering techniques, automation, and best practices in incident response, to ensure the reliability, availability, and scalability of the systems, platforms, and technology through them Accountabilities Availability, performance, and scalability of systems and services through proactive monitoring, maintenance, and capacity planning Resolution, analysis and response to system outages and disruptions, and implement measures to prevent similar incidents from recurring Development of tools and scripts to automate operational processes, reducing manual workload, increasing efficiency, and improving system resilience Monitoring and optimisation of system performance and resource usage, identify and address bottlenecks, and implement best practices for performance tuning Collaboration with development teams to integrate best practices for reliability, scalability, and performance into the software development lifecycle, and work closely with other teams to ensure smooth and efficient operations Stay informed of industry technology trends and innovations, and actively contribute to the organization's technology communities to foster a culture of technical excellence and growth Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness Collaborate closely with other functions/ business divisions Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard The four LEAD behaviours are: L Listen and be authentic, E Energise and inspire, A Align across the enterprise, D Develop others OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda Take ownership for managing risk and strengthening controls in relation to the work done Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc) to solve problems creatively and effectively Communicate complex information 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience Influence or convince stakeholders to achieve outcomes All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship our moral compass, helping us do what we believe is right They will also be expected to demonstrate the Barclays Mindset to Empower, Challenge and Drive the operating manual for how we behave Back to nav Share job X(Opens in new tab or window) Facebook(Opens in new tab or window) LinkedIn(Opens in new tab or window)

Apply Now Job Title Delivery Manager Job Description We're Concentrix The intelligent transformation partner Solution-focused Tech-powered Intelligence-fueled The global technology and services leader that powers the worlds best brands, today and into the future Were solution-focused, tech-powered, intelligence-fueled With unique data and insights, deep industry expertise, and advanced technology solutions, were the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with We shape new game-changing careers in over 70 countries, attracting the best talent The Concentrix Technical Products and Services team is the driving force behind Concentrixs transformation, data, and technology services We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients Hence achieving our vision Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional And were proud to be recognized with awards such as "World's Best Workplaces," ?Best Companies for Career Growth,? and ?Best Company Culture,? year after year Join us and be part of this journey towards greater opportunities and brighter futures We are seeking an experienced and dynamic Service Delivery Manager to oversee our Production Support teams The ideal candidate will have over 10 years of experience in managing production support, with a strong background in both cloud-based and legacy application environments The Service Delivery Manager will ensure the delivery of high-quality services to our clients and maintain a high level of customer satisfaction Key Responsibilities Service Delivery Management: Oversee the end-to-end delivery of production support services for both cloud-based and legacy applications Ensure that service levels and performance targets are met or exceeded Develop and implement service improvement plans to enhance service delivery quality and efficiency Manage relationships with key stakeholders and clients, ensuring their needs and expectations are met Team Leadership: Lead, mentor, and manage a team of production support engineers, fostering a collaborative and high-performance culture Conduct regular team meetings and one-on-ones to ensure alignment with organizational goals Develop training programs and career development plans to enhance team skills and knowledge Incident and Problem Management: Oversee the management of incidents and problems, ensuring timely resolution and minimal impact on business operations Implement and improve incident and problem management processes and procedures Conduct root cause analysis and implement corrective actions to prevent recurrence Performance Monitoring and Reporting: Monitor service delivery performance metrics and generate regular reports for senior management Analyze performance data to identify trends, issues, and areas for improvement Stakeholder Management: Act as the primary point of contact for clients regarding production support services Build and maintain strong relationships with clients, ensuring their satisfaction and addressing any concerns or issues promptly Continuous Improvement: Drive continuous improvement initiatives to enhance service delivery processes and tools Stay updated with industry trends and best practices in production support and cloud technologies Qualifications Over 10 years of experience in production support, with at least 5 years in a managerial or leadership role Extensive experience with cloud platforms (AWS, Azure, Google Cloud) and legacy systems Strong knowledge of ITIL framework and best practices Proven experience in incident, problem, and change management Excellent leadership, communication, and interpersonal skills Strong analytical and problem-solving abilities Ability to manage multiple priorities and work effectively under pressure Certification in ITIL, PMP, or relevant cloud certifications is preferred Key Skills Service delivery management Production support Cloud platforms (AWS, Azure) Legacy systems Incident and problem management Change and release management Team leadership and management Stakeholder management Continuous improvement Location: IND Bangalore 55, Divyasree Towers, Bannerghatta Main Road Language Requirements Time Type: Full time If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents Apply Now

Job Summary To ensure successful initiation, planning, execution, control and completion of the project by guiding team members on technical aspects, conducting reviews of technical documents and artefacts Lead project development, production support and maintenance activities Fill and ensure timesheets are completed, as is the invoicing process, on or before the deadline Lead the customer interface for the project on an everyday basis, proactively addressing any issues before they are escalated Create functional and technical specification documents Track open tickets/ incidents in queue and allocate tickets to resources and ensure that the tickets are closed within the deadlines Ensure analysts adhere to SLA?s/KPI?s/OLA?s Ensure that all in the delivery team, including self, are constantly thinking of ways to do things faster, better or in a more economic manner Lead and ensure project is in compliance with Software Quality Processes and within timelines Review functional and technical specification documents Serve as the single point of contact for the team to the project stakeholders Promote team work, motivate, mentor and develop subordinates Provide application production support as per process/RACI (Responsible, Accountable, Consulted and Informed) Matrix

Job Description Location Hyderabad/Gurgaon Experience 4-8 Years L2 Application Support Engineer (Atlas reasoning engine) We At Publicis Sapient, Enable Our Clients To Thrive In Next And To Create Business Value Through Expert Strategies, Customer-centric Experience Design, And World-class Product Engineering The Future Of Business Is Disruptive, Transformative And Becoming Digital To The Core In Our 20 + Years In IT, Never Before Have We Seen Such a Dire Need For Transformation In Every Major Industry From Financial Services To Automotive, Consumer Products, Retail, Energy, And Travel To Make This Transformative Journey a Reality In These Exciting Times, We Seek Rockstars Who Will Brave it out to go do the next; ?what will be? from ?what is? Exhibit the optimism that says there is no limit to what we can achieve deeply-skilled, bold, collaborative, flexible Reimagine the way the world works to help businesses improve the daily lives of people and the world Our people thrive because of the belief that it is both our privilege and responsibility to usher our clients and the world into Next Our work is fueled by challenging boundaries, multidisciplinary collaboration, highly agile teams, and the power of the newest technologies and platforms If thats you, come talk to us! This is the world-class engineering team where you should build your career Job Purpose This position is to provide to ?2nd level of support? for all application-level production environment issues, user support queries and requests Job Responsibilities Below are key role and responsibilities for this position: Interact with L1 and keep run-books and Standard support operational procedures(SOP) up-to-date Perform Ad-hoc support tasks and prepare reports for business Troubleshoot all the new incidents/issues for which knowledge base is not available and escalated by L1 team Resolve the incidents/issues as per agreed SLA Address the service requests as per agreed SLA Follow the escalation process to escalate to L3 team or next level of support as per escalation metric if unable to resolve the issue within agreed time window Prepare the Incident post-mortem / RCA(Root cause analysis) report of incidents and share it with all the stakeholders within agreed timeline Perform the shift handover activities as per agreed SOPs Participate in problem management, change management, knowledge management, even management etc Update knowledge base with new learnings, changes in resolution steps etc in timely manner Ensure SLA/KPI (under control of L2 team like incident response time are met and collect/update data of it in required tools Help shift/team lead to prepare to various operational reports required by internal and external stakeholders Contribute to support reusable assets and internal knowledge sharing sessions Work to build-up skills for L3 support level Work on POC of different solutions, tools etc POC Coordinate with L1 and L3 engineers (as per case requirement) on various issues, incidents, service requests, user queries, various changes in environment, various events etc Work on automation of manual activities if possible and share the details of automation opportunities with L3 team Personal Attributes Systematic problem-solving approach, coupled with effective communication skills and a sense of drive Flexible and proactive/self-motivated working style with strong personal ownership of problem resolution Should be flexible to work in all shifts Ability to prioritize when under pressure Skill Requirements Must Skills Hands-on experience with Salesforce s Atlas Reasoning Engine Ability to troubleshoot and support AI agent workflows powered by Atlas, including task orchestration and decision-making logic Familiarity with System 2 reasoning models, reinforcement learning feedback loops, and graph-based architectures Experience monitoring and optimizing autonomous agent performance in production environments Proficiency in analyzing logs and telemetry data from Atlas-powered agents to identify and resolve issues Understanding of event-driven systems and asynchronous task execution in enterprise AI platforms Ability to collaborate with AI/ML teams to escalate and resolve complex reasoning or orchestration issues Exposure to Agentforce or similar AI agent ecosystems is a strong plus Familiarity and working experience on ecommerce projects Working knowledge with ServiceNOW ITSM tool Knowledge of Production Support processes and procedures Have ability to demonstrate functional and technical architecture knowledge and correlate between the two from past experiences Have good exposure of ITIL Processes like Incident Management, Problem Management, and Knowledge Management etc Skills Nice to have Skills Good understanding of Accessibility and comfortable using dev tool bar for debugging Have some exposure of cloud technologies Have understanding of how cloud infrastructure is setup, applications are deployed, various services are setup and used etc Have ability to understand the technical errors in the application log and understand the solutions provided by L3/Development teams at least at high level

Databuzz is Hiring for Production Support Engineer(.NET +Power BI)-3+yrs-Kattupalli(Tamil Nadu)-Work from office Please mail your profile to haritha.jaddu@databuzzltd.com with the below details, If you are Interested. About DatabuzzLTD: Databuzz is One stop shop for data analytics specialized in Data Science, Big Data, Data Engineering, AI & ML, Cloud Infrastructure and Devops. We are an MNC based in both UK and INDIA. We are a ISO 27001 & GDPR complaint company. CTC - ECTC - Notice Period/LWD - (Candidate serving notice period will be preferred) Position: Production Support Engineer(.NET +Power BI) Location: Kattupalli(Tamil Nadu) Exp -3+ yrs Mandatory skills : Candidate should have Production Support Engineer experience and should responsible for maintaining monitoring and enhancing production systems built using .NET technologies and Power BI. This role involves troubleshooting technical issues ensuring system stability and supporting business intelligence reporting needs Proficiency in .NET technologies C ,ASPNET, MVC, NET Core Experience with Power BI including DAX and data modeling Strong SQL skills ,PLSQL stored procedures functions Experience with monitoring logging tools eg Splunk, Moogsoft Regards, Haritha Talent Acquisition specialist haritha.jaddu@databuzzltd.com

Engineer is responsible for managing or performing work across multiple areas of the bank's overall IT Platform/Infrastructure including analysis, development, and administration. It may also involve taking functional oversight of engineering delivery for specific departments. Work includes: Planning and developing entire engineering solutions to accomplish business goals. Building reliability and resiliency into solutions with appropriate testing and reviewing throughout the delivery lifecycle Ensuring maintainability and reusability of engineering solutions Ensuring solutions are well architected and can be integrated successfully into the end-to-end business process flow Reviewing engineering plans and quality to drive re-use and improve engineering capability Participating in industry forums to drive adoption of innovative technologies, tools and solutions in the Bank. Deutsche Banks Corporate Bank division is a leading provider of cash management, trade finance and securities finance. We complete green-field projects that deliver the best Corporate Bank - Securities Services products in the world. Our team is diverse, international, and driven by shared focus on clean code and valued delivery. At every level, agile minds are rewarded with competitive pay, support, and opportunities to excel. You will work as part of a cross-functional agile delivery team. You will bring an innovative approach to software development, focusing on using the latest technologies and practices, as part of a relentless focus on business value. You will be someone who sees engineering as team activity, with a predisposition to open code, open discussion and creating a supportive, collaborative environment. You will be ready to contribute to all stages of software delivery, from initial analysis right through to production support. Your key responsibilities Leads development of source code, including descriptions, for all Software Components in accordance with Detailed Software Requirements specification, the functional design and the technical design document. Verifies the developed source code by reviews (4-eyes principle). Software review findings must be resolved. Integrates software components following the integration strategy. Verifies integrated software components by unit and integrated software testing according to the software test plan. Software test findings must be resolved. Ensures that all code changes end up in Change Items (CIs). Develops routines to deploy CIs to the target environments. Provides Release Deployments on non Production Management controlled environments. Capture Build and Deployment notes, develop Software Product Deployment & Operating Instructions. Checks consistency of documents with the respective Software Product Release, reference the Packages to the CMDB and ensure availability of the CIs within the DSL (Definitive Software Library). Supports creation of Software Product Training Materials, Software Product User Guides, and Software Product Deployment Instructions. Develops Software Product Operating Instructions. Checks consistency of documents with the respective Software Product Release. Manages maintenance of applications and performs technical change requests scheduled according to Release Management processes. Customizes packaged software (i.e., out of the box software). Fixes software defects/bugs. Measures and analyses code for quality. Collaborates with Functional Analysts and technical Specialists to complete work, as required. Your skills and experience Experience Required - 9 to12 Years Ability to write high quality code according to Deutsche Bank standards. Ability to solve business or production problems. Strong analytical skills. Proficient communication skills. Proficient English language skills (written/verbal). Ability to work in virtual teams and in matrixed organisations. Excellent team worker. Keeps pace with technical innovation. Hands-on experience in Oracle Revenue Management and Billing (ORMB) development with proven expertise in design & development of customization using the extensibility Hand-on Experience in UNIX Hand-on Experience in various communication Protocols (AS2, HTTPS, File Transfer Protocol Secured(FTPS), etc) Hand-on Experience with Webserver (Apache) implementation and configuration Hand-on Experience with Application server (WebLogic) implementation and configuration Hand-on Experience with Core Java Hand-on Experience in Oracle Hand-on Experience in application integration using various protocols like SFTP, MQ, etc., Hand-on Knowledge on handling Industry standard financial transaction related file formats Hand-on Knowledge on various compression, encryption techniques like SSL etc., and Secured Shell (SSH) authentication Excellent communication and influencing skills. Ability to work in fast paced environment. Passion about sharing knowledge and best practices. Ability to work in virtual teams and in matrixed organisations. Good oral and written Communication skills.

Experience in L3 APPLICATION SUPPORT Experience in Alarming Experience in L3 support.

About this role Job Overview Are you interested in building innovative technology that crafts the financial marketsDo you like working at the speed of a startup, and solving some of the world s most exciting challengesDo you want to work with, and learn from, hands-on leaders in technology and finance At BlackRock, we are looking for Software Engineers who like to innovate and solve sophisticated problems. we'recognize that strength comes from diversity, and will embrace your outstanding skills, curiosity, and passion while giving you the opportunity to grow technically and as an individual. We invest and protect over $9 trillion (USD) of assets and have an extraordinary responsibility to our clients all over the world. Our technology empowers millions of investors to save for retirement, pay for college, buy a home, and improve their financial we'll-being. Being a technologist at BlackRock means you get the best of both worlds: working for one of the most sophisticated financial companies and being part of a software development team responsible for next generation technology and solutions. What are Aladdin and Aladdin Engineering You will be working on BlackRocks investment operating system called Aladdin. Aladdin is used both internally within BlackRock and externally by many financial institutions. Aladdin combines sophisticated risk analytics with comprehensive portfolio management, trading, and operations tools on a single platform to power informed decision-making and create a connective tissue for thousands of users investing worldwide. Our development teams reside inside the Aladdin Engineering group. We collaboratively build the next generation of technology that changes the way information, people, and technology intersect for global investment firms. We build and package tools that manage trillions in assets and supports millions of financial instruments. We perform risk calculations and process millions of transactions for thousands of users every day worldwide! Being a member of Aladdin Engineering, you will be: Tenacious: Work in a fast paced and highly complex environment Creative thinker: Analyse multiple solutions and deploy technologies in a flexible way. Great teammate: Think and work collaboratively and communicate effectively. Fast learner: Pick up new concepts and apply them quickly. Responsibilities include: Collaborate with team members in a multi-office, multi-country environment. Deliver high efficiency, high availability, concurrent and fault tolerant software systems. Significantly contribute to development of Aladdin s global, multi-asset trading platform. Work with product management and business users to define the roadmap for the product. Design and develop innovative solutions to complex problems, identifying issues and roadblocks. Apply validated quality software engineering practices through all phases of development. Ensure resilience and stability through quality code reviews, unit, regression and user acceptance testing, dev ops and level two production support. Be a leader with vision and a partner in brainstorming solutions for team productivity, efficiency, guiding and motivating others. Drive a strong culture by bringing principles of inclusion and diversity to the team and setting the tone through specific recruiting, management actions and employee engagement. Candidate should be able to lead individual projects priorities, deadlines and deliverables using AGILE methodologies. Qualifications: B. E. / B. TECH. / MCA or any other relevant engineering degree from a reputed university. 4+ years of proven experience Skills and Experience: A proven foundation in core Java and related technologies, with OO skills and design patterns Track record building high quality software with design-focused and test-driven approaches Good hands-on object-oriented programming knowledge in Java. Strong knowledge of Open-Source technology stack (Spring, Hibernate, Maven, JUnit, etc ). Experience with relational database and/or NoSQL Database (e. g. , Apache Cassandra) Great analytical, problem-solving and communication skills Some experience or a real interest in finance, investment processes, and/or an ability to translate business problems into technical solutions. Candidate should have experience leading development teams, projects or being responsible for the design and technical quality of a significant application, system, or component. Ability to form positive relationships with partnering teams, sponsors, and user groups. Candidate should have experience in building microservices and APIs ideally with REST, Kafka or gRPC. Candidate should have experience in high scale distributed technology like Kafka, Mongo, Ignite, Redis. Candidate should have experience in DevOps and tools like Azure DevOps Nice to have and opportunities to learn: Experience working in an agile development team or on open-source development projects. Experience with optimization, algorithms or related quantitative processes. Experience with Cloud platforms like Microsoft Azure, AWS, Google Cloud Experience with AI-related projects/products or experience working in an AI research environment. A degree, certifications or opensource track record that shows you have a mastery of software engineering principles. Our benefits . Our hybrid work model . At BlackRock, we are all connected by one mission: to help more and more people experience financial we'll-being. Our clients, and the people they serve, are saving for retirement, paying for their children s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress. This mission would not be possible without our smartest investment - the one we make in our employees. It s why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive. For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: www. linkedin. com/company/blackrock BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, family status, gender identity, race, religion, sex, sexual orientation and other protected attributes at law.

Application Development Lead Analyst Position Overview In this role, you will provide hands-on software engineering and production support for one of our enterprise Finance Technology teams. You will be working on enterprise financial and accounting systems critical to the operational success of Evernorth Health Services, US Employer, and International business segments within The Cigna Group. The focus of the work will be to ensure the operational stability of our Virtual Trader Spreadsheet server application suite. This is a hands-on position with visibility to the highest levels of Finance Technology management who are motivated to see the successful results of our efforts. The role focuses on enabling Cignas financial transformation to the cloud using the latest technologies and development techniques within the Oracle cloud infrastructure stack, including Software as a Service (SaaS) and Platform as a Service (PaaS) capabilities. Responsibilities Support Finance Reporting tools like Spreadsheet server, Oracle application express (APEX) Office Print reports for Virtual trader application. Support Data replication tools like Angles for Oracle. Architecting Automation, deployment and migration using DevOps tools. Perform proof-of-concepts and create simulations to prove out solutions. Design the Functional specifications for technology production support and project teams. Participate in coding, unit testing, debugging and delivering reporting applications. Design, develop and maintain APEX reports, spreadsheet server reports Performance tuning experience of SQL queries. Stay updated on product features and best practices. Required Skills: Expert in building reports using Oracle Application Express (APEX) tool. Strong knowledge of Apex Office Printing (AOP) configuration and template development. Working experience with Virtual Trader is strong plus. Design, develop, and enhance financial reports using Insight Spreadsheet Server for Oracle ERP. Hands-on experience with Insight Software Spreadsheet Server, including report building and administration. Automate tasks and reports using Visual Basic for Applications (VBA) in Excel. Integrate and transform data from Oracle and other sources for use in spreadsheet and PDF reporting. Knowledge of Spreadsheet server excel add on tool, Angles for Oracle Replication tool Proficiency in SQL and PL/SQL is crucial. Monitor and support scheduled and ad-hoc report generation across all platforms (Spreadsheet Server, AOP, BI Publisher). Experience with SQL and PL/SQL for custom data extraction and troubleshooting. Expertise in data models, data flows and data visualizations concepts. Knowledge about On-premises to Cloud data migration and vice versa. Expertise in most of the following technologies- Advanced Microsoft Excel, BI, ETL Tools. Expertise in agile methodology including SCRUM team leadership. Familiarity with Oracle Cloud Infrastructure (OCI) or Oracle Fusion Applications. Exposure to ServiceNow, Jira, or other ITSM tools for incident/change management. Solid understanding of Oracle ERP (EBS or Fusion) data structures and reporting requirements. Knowledge of financial processes such as General Ledger, AP/AR, Fixed Assets and Operational Expenses. Work closely with finance and business users to gather requirements and translate them into efficient reporting solutions. Strong written and verbal communication skills with the ability to interact with all levels of the organization. Required Experience Education: 3-5 Years of Oracle Application express development experience 5-7 years of experience in Oracle PLSQL development and performance tuning Proven Architect with design, and development of large-scale enterprise reporting application solutions. College degree (Bachelor) in related technical/business areas or equivalent work experience. Desired Experience: Expertise in reporting and cloud products. Expertise in Insurance and health care domain. Leading and mentoring the team members. Location Hours of Work Full-time position, working 40 hours per week. Expected overlap with US hours as appropriate Hyderabad Innovation Hub - In-Office 11:30AM - 8:30 PM IST Equal Opportunity Statement Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations. About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. we'relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

T his role is dedicated to delivering data solutions within the Power Platform environment and developing various applications integrated with Azure API for FHIR and FHIR service. The primary objective is to ensure seamless data integration and management by leveraging cutting-edge technologies and best practices. The successful candidate will play a crucial role in monitoring and optimizing build and release pipelines, enhancing monitoring tools, ensuring the stability and performance of data operations, and developing applications to improve healthcare workflows. Responsibilities: Development, Automation, and Solutioning (30%) Develop web, windows, and executable applications using .Net Core and ASP.Net MVC. Develop services using .Net and .Net Core Web API and web services. Develop database components such as tables, views, indexes, functions, and stored procedures. Fix application defects for UI and database. Handle change requests with the development of requested features and integration and regression tests. Develop and maintain automation scripts using Python, PowerShell, and other relevant scripting languages. Provide technical support for data operations. Optimize the performance and stability of data solutions. Build, Release Management, and Production Support (25%) M onitor and fix build pipelines, release pipelines, and non-prod environments. Trigger and monitor deployments to production environments. Plan and address issues in build systems as requested by the Platform team. Create deployment builds and artifacts, installation guides, and end-user manuals. Perform deployments in Dev/Int/UAT environments, check, and repair build failures. Resolve production issues as a priority. Coordinate with onshore and offshore teams to be in sync with daily development status. Data Integration, Management, Integration, and Documentation (20%) Ensure seamless data integration and management using Microsoft Power Platform. Build and maintain Power Platform solutions to support data operations. Leverage DevOps principles and practices to optimize data operations. Develop integrations between different applications and services. Develop Power BI visualizations and stored procedures for data analysis. Create technical specification documents based on clients functional/business requirement documents. Analyze legacy applications and validate business rules for migration to newer applications. Monitoring, Incident Management, Testing, and Quality Assurance (15%) Monitor and resolve or report S360 items, CG alerts, auto-generated PRs, etc Enhance monitors, dashboards, ICM workflows, Geneva Actions, etc Develop tests and test data to maximize code coverage to meet quality standards. Perform code analysis and resolve performance and security bottlenecks. Perform peer reviews for team members and provide feedback for improvement. Conduct KT sessions with new team members about technical and functional aspects of the application . Qualifications Required: Power Platform: Proficiency in using Microsoft Power Platform for data integration and management. DevOps: Strong understanding of DevOps principles and practices. Build and Release Pipelines: Experience in monitoring and fixing build and release pipelines. Programming Languages: Proficiency in relevant programming languages such as Python, PowerShell, C#, .Net, .Net Core, ASP.NET, ASP.NET MVC, Web APIs, Web Services, WCF, MS SQL, Angular, React, HTML, CSS, JavaScript, jQuery, Ajax. Monitoring Tools: Experience with monitoring tools and enhancing dashboards and workflows. Cloud Platforms: Familiarity with cloud platforms, especially Microsoft Azure (Azure Functions, Azure Synapse Workspace, Azure Storage, Azure Virtual Desktop). Version Control: Proficiency with version control systems like GitHub, TFS. Other Tools: Docker, Application Insights, MOQ, Visual Studio, SSMS, Power BI.

ABOUT EVERNORTH: Evernorth exists to elevate health for all, because we believe health is the starting point for human potential and progress. As champions for affordable, predictable, and simple health care, we solve the problems others don t, won t or can t. Our innovation hub in India will allow us to work with the right talent, expand our global footprint, improve our competitive stance, and better deliver on our promises to stakeholders. We are passionate about making healthcare better by delivering world-class solutions that make a real difference. We are always looking upward. And that starts with finding the right talent to help us get there. Position Overview The HIH - Systems Analysis Lead Analyst will onboard, upgrade, maintain, and administer internal and vendor applications across various corporate and HR functions, often requiring coordination between business areas and vendors. The analyst will support applications across various business areas, including HCM, Global Security Aviation, Food Services, Printing and Distribution, Travel Meeting Services, Corporate Research, Civic Affairs, and Real Estate. Responsibilities: Work with business partners to gather requirements and translate them into technical specifications Manage a work intake process for request triage and delivery Manage vendor applications and oversee vendor relationships Document and provide on-going production support for the applications as required Ensure that production support meets established SLAs Ensure that projects are delivered on time and within budget and are of the highest quality, meeting all team standards Ensure business partners are receiving key production changes and are satisfied with delivery Guide projects through all phases of the SDLC Select and implement best practices and processes for Source Control, Build Automation, Testing, Code Review, and Production Support Coordinates with other team members and business areas to integrate project with other applications Balance project management and technical delivery responsibilities to satisfy requirements from a broad range of internal and external stakeholders Competencies / Skills Proficiency with Microsoft Office suite (including MS Project and Visio) Proficiency creating and maintaining relational databases on SQL server including views and stored procedures Proficiency with SSIS packages and Connect Direct for data movement between internal and external stakeholders Basic programming and database knowledge to analyze production issues (. NET, JavaScript, SQL, Python) Proficient in technical troubleshooting in production environments Demonstrated ability to work on multiple tasks simultaneously Demonstrated knowledge of software development life cycle and project management life cycle required Ability to work with third party consultants and vendors / Experience in vendor management and hosted solutions Ability to manage business relationships Qualifications: Bachelors Degree and/or combined years of related work experience 6 or more years work experience in IT Knowledge of corporate functions of an organization (HR, Finance, etc ) a plus Experience in supporting corporate applications a plus PMP certification a plus Confidential, unpublished property of The Cigna Group. Do not duplicate or distribute. Use and distribution limited solely to authorized personnel. 2025 The Cigna Group Location Hours of Work: Full-time position, working 40 hours per week. Expected overlap with US hours as appropriate. Primarily based in the Innovation Hub in Hyderabad, India, with flexibility to work remotely as required. About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. we'relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

We are looking forward to hire SAP APO - PPDS Professionals in the following areas : Roles and Responsibilities: Must have 8+ years of relevant SAP experience supporting and configuring SAP Supply Chain areas, including SAP APO (PP/DS), or SAP PP, or a combination of both. 8+ years of hands-on experience with the implementation and support of SAP ECC, SAP APO and SAP S/4HANA solutions in Planning, Procurement, Quality Management, Warehousing and Shipping. Good understanding of transfer pricing and intercompany processes. Experience in any other SAP Supply Chain functions MM, IM, QM, WM, SD, LE and GTS is a plus and a nice to have, since you d get an opportunity to work on a mix of these along with the supporting team. Involve in the prioritization process for system enhancements, initiatives aligned to business objectives in close alignment with Supply Chain leadership. Participate in requirements gathering, design, build, test, and deployment of SAP Supply chain solutions. Drive the resolution of SAP Supply chain related production support incidents. Support integrations with internal and external applications, including EDI, Shipping Providers, WMS etc Deliver training to business users as needed on Supply Chain SAP processes and reporting. Perform master data updates and configuration changes in support of business requirements. Raise risks and issues to leadership on a timely basis and work with appropriate parties to create action plans. Collaborate we'll with our architecture team to apply a global, standard-first approach to drive process harmonization and identify and reduce customizations. Work closely with a team of analysts and developers in a matrix environment. Approval of SAP roles for end users within supply chain functions. Maintain the effectiveness of the Quality system at the sites through consistency to applicable policies and procedures. Experienced with the 24/7 support requirements associated with operating a global organization. Strong interpersonal communication and organizational skills. Strong analytical skills, problem solving skills, and attention to detail. High energy, ability to work we'll under pressure, handle multiple requests and projects. Strong business process knowledge and capable to map business requirements to standard SAP processes with minimal customizations. Excellent oral and written communication skills of complex and technical concepts. Excellent customer engagement skills with various types and groups of leaders people. Proven teamwork, including trust, professionalism, and ability to garner consensus across diverse groups. Any relevant SAP certifications are preferable. Mandatory skills: Must have 8+ years of relevant SAP experience supporting and configuring SAP Supply Chain areas, including SAP APO (PP/DS), or SAP PP, or a combination of both. 8+ years of hands-on experience with the implementation and support of SAP ECC, SAP APO and SAP S/4HANA solutions in Planning, Procurement, Quality Management, Warehousing and Shipping. Involve in the prioritization process for system enhancements, initiatives aligned to business objectives in close alignment with Supply Chain leadership. Participate in requirements gathering, design, build, test, and deployment of SAP Supply chain solutions. Drive the resolution of SAP Supply chain related production support incidents. Support integrations with internal and external applications, including EDI, Shipping Providers, WMS etc Deliver training to business users as needed on Supply Chain SAP processes and reporting. Collaborate we'll with our architecture team to apply a global, standard-first approach to drive process harmonization and identify and reduce customizations. Maintain the effectiveness of the Quality system at the sites through consistency to applicable policies and procedures. Strong interpersonal communication and organizational skills. Strong analytical skills, problem solving skills, and attention to detail. High energy, ability to work we'll under pressure, handle multiple requests and projects. Strong business process knowledge and capable to map business requirements to standard SAP processes with minimal customizations. Excellent oral and written communication skills of complex and technical concepts. Excellent customer engagement skills with various types and groups of leaders people. Proven teamwork, including trust, professionalism, and ability to garner consensus across diverse groups. Desired Skills: Any relevant SAP certifications Experience in any other SAP Supply Chain functions MM, IM, QM, WM, SD, LE and GTS is a plus and a nice to have, since you d get an opportunity to work on a mix of these along with the supporting team. Our Hyperlearning workplace is grounded upon four principles Flexible work arrangements, Free spirit, and emotional positivity Agile self-determination, trust, transparency, and open collaboration All Support needed for the realization of business goals, Stable employment with a great atmosphere and ethical corporate culture

Job Description: Lead Engineer, Support At Majesco, our vision is to create innovative, hyper-relevant, compelling, and personal ways of connecting people and Businesses to Insurance. We believe in bringing together the brightest minds to build the future of Insurance a world where Insurance makes life and business more accessible, connected, and better protected. As a Lead Engineer and support, you will play a crucial role in realising this vision. If you share our vision and are ready to contribute to this exciting journey, we invite you to join us. The Triage Support role focuses on the timely identification, diagnosis, and resolution of production issues to ensure smooth and uninterrupted operations of critical systems and services. This role involves being a first responder, triaging incidents, assigning them to the right teams, and ensuring the quickest possible resolution while maintaining high service standards. If you are passionate about the power and possibilities cloud technologies have unleashed and want to deliver transformative and innovative solutions that have the potential to revolutionize the customer experience, join us! Majesco is actively seeking an Oracle PL SQL Analyst to join our team. This role is crucial for maintaining our Majesco Insurance Products, specifically the Policy products. As an analyst, you will be responsible for maintaining the data module of these applications, which are in the Oracle code base, ensuring their smooth operation and performance. Job Description The analyst will be responsible for maintaining Majesco Insurance Products. This requirement is specifically for Policy products. The analyst will be responsible for maintaining the data module of these applications, which are in the Oracle code base. Incident Triage and Resolution: Monitor production systems for alerts and incidents. Prioritize and triage incoming incidents based on severity and impact. Escalate critical incidents to the appropriate teams or subject matter experts. Monitor, investigate, and troubleshoot production issues in Java J2EE applications. Issue Tracking and Reporting: To support and maintain the existing Oracle code base and debug the application. To Good knowledge of database packages and procedures Database scripting and data verifications UTP and UT Maintain accurate incident logs in ticketing systems (e.g., JIRA, ServiceNow). Ensure timely updates and communication regarding issue status to stakeholders. Track and report on incident resolution progress and follow-up actions. Collaboration with Cross-Functional Teams: Work closely with Development, Operations, and QA teams to resolve production issues. Coordinate and facilitate incident resolution meetings or "war rooms" when necessary. Act as a liaison between technical and non-technical teams to streamline problem resolution. Root Cause Analysis: Participate in post-incident reviews to identify root causes and long-term solutions. Analyze logs and diagnostic data to quickly identify the root cause of issues. Perform Code Review, Performance Tuning QC support Functional expertise in modules Process Improvement: Suggest and implement improvements to existing triage and support processes. Assist in automating repetitive tasks and enhancing monitoring capabilities. Provide feedback to improve system monitoring, documentation, and processes. Documentation: Create and maintain troubleshooting guides and SOPs for handling recurring issues. Document incident resolution processes for future reference. Skills / Attributes Required: 1. Essential Technical Knowledge: Strong understanding of production environments and IT infrastructure (e.g., databases, servers). Proficiency in monitoring tools (e.g., Instana) and ticketing systems. Experience with Linux/Unix commands and scripting for troubleshooting. Experience with complex data modelling/entity relation modelling and design techniques, database normalisation theory, data dictionary, and schema design techniques. Expertise in SQL: sub-queries, joins, oracle inbuilt functions Expertise in PL/SQL: collections, VARRAY, exception handling, cursors, package/ procedure/ function Knowledge of Version Control tools, e.g., SVN Debug J2EE applications using tools like JProfiler, JConsole, or VisualVM. Strong knowledge of Java/J2EE, JSP Servlet, Web Service, REST, SOAPUI Performance Monitoring & Optimization: Identify memory leaks, thread deadlocks, and performance bottlenecks. Optimize database queries and enhance system efficiency. Problem-Solving Skills: Ability to quickly diagnose complex technical issues under pressure. Solid analytical and troubleshooting skills. Review Java J2EE code, APIs, and system dependencies to understand and resolve issues. Communication: Excellent verbal and written communication skills for interacting with technical teams and business stakeholders. Experience in explaining technical issues. Collaboration & Coordination: Strong interpersonal skills to work effectively with multiple teams and across departments. Experience with managing and escalating critical incidents effectively Functional Skills: Property & Casualty Insurance background (preferred) with Policy domain expertise. Qualifications: Bachelor s degree in computer science, Information Technology, or related field (or equivalent experience). Prior experience in production support, incident management, or triage roles. Certifications in ITIL, DevOps, or relevant areas are a plus. Shift Timing: 5 PM - 2 AM IST This role is critical in maintaining the stability of production systems, ensuring quick incident recovery, and preventing future disruptions through continuous improvement.

Primary Skills - FC-T-UBS-Oracle, PL/SQL, D2k Forms and very good knowledge of FLEXCUBE UBS Core, DDA , FX, MM and Loan modules Candidate should have hands-on Development, Implementation and / or production support experience with any Core Banking product, ideally Oracle Flexcube UBS Sound Oracle DB, Oracle SQL, PL/SQL, D2K, JavaScript, XML, basic Unix shell scripting; Hands on Expertise in Deployments, Backup/Restore Operations and Source Control tools Hands on Expertise in Microsoft Office tools including Word, Excel Good Communication, Presentation and Client Facing skills Secondary Skills - Working knowledge of Oracle development tools, WebLogic server deployments, Oracle Database Functional knowledge of banking systems. Experience on development and implementation of Interfaces, Batch operations, Trouble shooting and resolution of issues encountered in Testing cycles. Good Problem solving skills Good Team handling skills Analyzes business needs to help ensure Oracle solution meets the customer s objectives by combining industry best practices, product knowledge, and business acumen. Exercises judgment and business acumen in selecting methods and techniques to deliver functional and technical solutions on non-routine and very complex aspects of applications and technology installations. Provides direction and mentoring to project teams, and effectively influences customer leadership on key decisions. Supports the business development efforts by pursuing new opportunities and extensions. Collaborates with the consulting sales team by providing domain expertise. Resolves complex customer issues by recommending and implementing solutions. Demonstrates expertise in multiple business processes across two or more product families or ability to architect and design technology solutions encompassing multiple products and make decisions based on impact across the stack.

Primary Skills - FC-T-UBS-Oracle, PL/SQL, D2k Forms and very good knowledge of FLEXCUBE UBS Core, DDA , FX, MM and Loan modules Candidate should have hands-on Development, Implementation and / or production support experience with any Core Banking product, ideally Oracle Flexcube UBS Sound Oracle DB, Oracle SQL, PL/SQL, D2K, JavaScript, XML, basic Unix shell scripting; Hands on Expertise in Deployments, Backup/Restore Operations and Source Control tools Hands on Expertise in Microsoft Office tools including Word, Excel Good Communication, Presentation and Client Facing skills Secondary Skills - Working knowledge of Oracle development tools, WebLogic server deployments, Oracle Database Functional knowledge of banking systems. Experience on development and implementation of Interfaces, Batch operations, Trouble shooting and resolution of issues encountered in Testing cycles. Good Problem solving skills Good Team handling skills Operates independently to provide quality work products to an engagement. Performs varied and complex duties and tasks that need independent judgment, in order to implement Oracle products and technology to meet customer needs. Applies Oracle methodology, company procedures, and leading practices. Demonstrates expertise to deliver functional and technical solutions on moderately complex customer engagements. May lead the solution design and implementation aspects of engagement(s) ensuring high quality, integrated software solutions within constraints of time and budget. May act as the team lead on projects, providing coaching, guidance and feedback to develop skills of team members. Effectively consults with management of customer organizations. Participates in business development activities. Develops and leads detailed solutions for moderately complex projects.

Job Description We are seeking a skilled and driven Business Intelligence Engineer to join our data team in India. In this role, you will collaborate with cross-functional teams to design, build, and maintain scalable data solutions that drive business insights and decision-making. This is a great opportunity to work on complex data challenges, contribute to infrastructure improvements, and help shape the future of BI within our organization. What You Will Do Collaborate with business and technical teams to gather and understand data requirements Design, develop, test, and deploy robust business intelligence solutions Define and document data models, structures, and data flows Ensure data quality, completeness, and consistency across systems Contribute to the growth and scalability of our data infrastructure Perform troubleshooting and provide support for existing BI tools and systems Participate in code reviews and promote best practices within the team Provide 24/7 production support as part of the team s on-call rotation Work effectively across multiple time zones with minimal supervision Qualifications Bachelors degree in Computer Science, Information Systems, or equivalent work experience 3+ years of experience in business intelligence, data engineering, or data warehousing

This role is for a key production support position. The candidate will handle azure data bricks administration, server setup, configuration, azure subscriptions, web server configuration, SSL certificate management, DSO Process for code migration, Jenkins scripts for code and build management, encryption and decryption key management, production batch files and schedules. The candidate will be expected to work in shifts on a rotational basis along with other members of the support team. The role requires a keen ability to detect, monitor and provide initial triage for any production issues in the web server, application server and/or database levels. Primary (Must Have) Azure Data Bricks Good knowledge of shell scripting Jenkins Scripting/ Pipeline Scripting Azure Familiarity Linux, Tomcat, and IIS Configuration Good Knowledge of SQL SSL Certificate Management Secondary (Good to have) Familiarity with code scans and dynamic security scans GIT and Maven Good Knowledge of Linux and Windows Performance Tuning and Optimization Troubleshooting Skills BMC, ServiceNow or similar ticketing tool Familiarity with Oracle Database Shift 24 X 7 Rotational Shift Job ID R-72669 Date posted 06/26/2025

Job Title: Production Support Engineer in Investment Banking Domain About Us Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount . With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. WHY JOIN CAPCO? You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry. MAKE AN IMPACT Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services. #BEYOURSELFATWORK Capco has a tolerant, open culture that values diversity, inclusivity, and creativity. CAREER ADVANCEMENT With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands. DIVERSITY & INCLUSION We believe that diversity of people and perspective gives us a competitive advantage. Role Description: Job Title: Production Support in Investment Banking Domain Location: Sarjapur, Bengaluru 3 days WFO (Tues, Wed, Thurs) Shift Time: 24*7 Rotational Shifts Overview: Good Unix experience with basic commands and Shell scripting. Python desired Familiarity with any enterprise batch scheduler like TWS or autosys Strong SQL experience for DML and basic SQL performance troubleshooting Strong debugging and troubleshooting capability. Good written and verbal soft skills Additional requirements Resource Strong experience in Regulatory reporting domain

Date Posted: 2025-05-14 Country: India Location: Block G&H (Tulip), 8th Floor, Embassy Tech Village, Sarjapura Outer Ring Road, Devarabeesanahalli, Bangalore, Karnataka,560103, India. Job Title Business Analyst - JD Edwards Distribution Module Years Of Exp: 8 -12 Role Overview: The Business Analyst will assist the Module lead and US Based WHQ team in supporting, implementing, and building new functionality within the JD Edwards module. This will be a functional role performing functional design of complex enhancements received from Core Build side or from entities, creating specifications, coordinating work with developers, and perform end to end testing. You will be reporting to Module lead of Distribution module and will be driving end to end solutions interacting with multiple stakeholders. On a typical day you will: Perform functional design of complex enhancements received from Core Build side or from entities, create specifications, coordinate work with developers, and perform testing Assist the Senior Manager GJDE Distribution in improving the Global Model and enforcing compliance across global locations. Assess Change Requests and make recommendations on fit/gap analysis Support Global Sustain team and Deployment teams during Production support and Roll Out Activities. Collaborate with internal and outsourced partner resources in all phases of software development lifecycle Work with Solution Architect on process changes and workarounds to avoid gaps & reduce Change Requests Analyze and suggest resolution for critical issues from sites live on JDE. What You Will Need to be Successful: 8+ years of in-depth knowledge and understanding of the JDE Distribution Module covering Sales, Inventory and Procurement Knowledge on Manufacturing modules . Strong Knowledge on Interfaces 8+ years overall IT experience in the Distribution domain Excellent organizational, time management and customer service skills Excellent written and oral communication skills Strong knowledge in Software development life cycle process ( SDLC) Strong knowledge of Microsoft suite, including PowerPoint, Visio etc Knowledge of security, configuring and set ups within JDE Knowledge of Scheduler Jobs Experience working closely with a diverse development team Experience with functional specifications design and review for JDE programs and ability to communicate development efforts Experience working on international projects with a global team Co-ordinate with Vendors and partners in developing solutions .

Job Position Summary The MetLife Corporate Technology (CT) organization is evolving to enable MetLife s New Frontier strategy. With a strong vision in place, we are a global function focused on driving digital technology strategies for key corporate functions within MetLife including, Finance, Actuarial, Reinsurance, Legal, Human Resources, Employee Experience, Risk, Treasury, Audit and Compliance. In partnership with our business leaders, we develop and deliver seamless technology experiences to our employees across the entire employee lifecycle. Our vision and mission is to create innovative, transformative and contemporary technology solutions to empower our leaders and employees so they can focus on what matters most, our customers. We are technologists with strong business acumen focused on developing our talent to continually transform and innovate. As part of Tech Talent Transformation (T3) agenda, MetLife is establishing a Technology Center in India. This technology center will perform as an integrated organization between onshore, offshore, and strategic vendor partners in an Agile delivery model. We are seeking a highly skilled hands-on delivery engineer who is responsible for partnering with Internal Audit Leaders, third party vendors and IT Executives to lead global transformation projects with the goal of attracting, developing and retaining talent across the organization. This position will be a part of a fast-paced IT team leveraging technology expertise that spans across Java, REACT, Python, Azure and AI. He/she should be a strategic thinker, an effective communicator, and an expert in technological development. Key Relationships Internal Stake Holder - Corporate Technology Control Functions Leader, Control Functions Leadership team, India Corporate Technology AVP, and Business process Owners for Internal Audit Key Responsibilities Stakeholder Management - Managing key business stakeholders to deliver required technology capabilities to support the digital transformation agenda. Driving prioritization of the product backlog. This includes managing key vendors providing the resources, SaaS & other capabilities. Technology Implementation - Implement and support projects on Internal Audit Technology platforms, specifically Azure Cloud. Ways of Working - Adoption of the Agile ways of working in the software delivery lifecycle. E2E Software Lifecycle Management (Architecture, Design, Development, Testing & Production) Evaluate/Implement technical solutions supporting Internal Audit and SAAS based solutions, talent development, performance management, and workforce analytic Work with Functional Experts to translate user requirements into Technical Specifications Partner with internal business process owners, technical team members, and senior management throughout the project life cycle Act as the intermediary to facilitate a clear understanding among all parties about business assumptions and requirements, design, technical, testing, and production migration requirements Drive the resolution and troubleshooting of issues during development and post- production support. Responsible to Support Day-to-day business enhancements Knowledge, Skills, and Abilities Education A Bachelors/masters degree in computer science or equivalent Engineering degree. Candidate Qualifications: Education: Bachelors degree in computer science, Information Systems or related field Experience: Required: 8+ years of experience in Controls Technology (Compliance, Audit, Legal, Risk) implementation & support; preferably cloud based solutions Global SAAS based Internal Audit or other control functions technology implementation experience Familiar with technology landscape supporting integration solutions such as Azure, Databricks, API Management Prior lead role or project management experience Experience in both front-end (e.g. REACT) and back-end technologies (e.g. Node.js, Python, Java), including Restful API design and microservices architecture Experience with MS Project, Visio, Excel, PowerPoint and related project delivery utilities. Preferred: Azure Cloud Certifications OTBI and BI Reports development Ability to manage systems testing including unit, QA, end to end and user acceptance testing Experience managing vendors to SLA s. Proven experience collaborating with peers to establish best practices to achieve high service levels. Skills and Competencies: Competencies Communication: Ability to influence and help communicate the organization s direction and ensure results are achieved Collaboration: Proven track record of building collaborative partnerships and ability to operate effectively in a global environment People Management: Inspiring, motivating and leading diverse and distributed teams Diverse environment: Can-do attitude and ability to work in a high paced environment Tech Stack Development & Delivery Methods: Agile (Scaled Agile Framework) DevOps and CI/CD Azure DevOps, JFrog Development Frameworks and Languages: Java REACT SQL Python Azure: Functional Knowledge of cloud based solutions Development Tools & Platforms Test Automation Security and Monitoring: Authentication/Authorization (CA SiteMinder, MS Entra, PingOne)

Position: Sr. Software/Platform Engineer Job Location: Noida Work Arrangement: Hybrid Department: GOSC Operations 41165 Assignment Category: Full-time Grade: 11M Job Position Summary The MetLife Corporate Technology (CT) organization is evolving to enable MetLife s New Frontier strategy. With a strong vision in place, we are a global function focused on driving digital technology strategies for key corporate functions within MetLife including, Finance, Actuarial, Reinsurance, Legal, Human Resources, Employee Experience, Risk, Treasury, Audit and Compliance. In partnership with our business leaders, we develop and deliver seamless technology experiences to our employees across the entire employee lifecycle. Our vision and mission is to create innovative, transformative and contemporary technology solutions to empower our leaders and employees so they can focus on what matters most, our customers. We are technologists with strong business acumen focused on developing our talent to continually transform and innovate. As part of Tech Talent Transformation (T3) agenda, MetLife is establishing a Technology Center in India. This technology center will perform as an integrated organization between onshore, offshore, and strategic vendor partners in an Agile delivery model. We are seeking a highly skilled hands-on delivery engineer who is responsible for partnering with Internal Audit Leaders, third party vendors and IT Executives to lead global transformation projects with the goal of attracting, developing and retaining talent across the organization. This position will be a part of a fast-paced IT team leveraging technology expertise that spans across Java, REACT, Python, Azure and AI. He/she should be a strategic thinker, an effective communicator, and an expert in technological development. Key Relationships Internal Stake Holder - Corporate Technology Control Functions Leader, Control Functions Leadership team, India Corporate Technology AVP, and Business process Owners for Internal Audit Key Responsibilities Stakeholder Management - Managing key business stakeholders to deliver required technology capabilities to support the digital transformation agenda. Driving prioritization of the product backlog. This includes managing key vendors providing the resources, SaaS & other capabilities. Technology Implementation - Implement and support projects on Internal Audit Technology platforms, specifically Azure Cloud. Ways of Working - Adoption of the Agile ways of working in the software delivery lifecycle. E2E Software Lifecycle Management (Architecture, Design, Development, Testing & Production) Evaluate/Implement technical solutions supporting Internal Audit and SAAS based solutions, talent development, performance management, and workforce analytic Work with Functional Experts to translate user requirements into Technical Specifications Partner with internal business process owners, technical team members, and senior management throughout the project life cycle Act as the intermediary to facilitate a clear understanding among all parties about business assumptions and requirements, design, technical, testing, and production migration requirements Drive the resolution and troubleshooting of issues during development and post- production support. Responsible to Support Day-to-day business enhancements Knowledge, Skills, and Abilities Education A Bachelors/masters degree in computer science or equivalent Engineering degree. Candidate Qualifications: Education: Bachelors degree in computer science, Information Systems or related field Experience: Required: 8+ years of experience in Controls Technology (Compliance, Audit, Legal, Risk) implementation & support; preferably cloud based solutions Global SAAS based Internal Audit or other control functions technology implementation experience Familiar with technology landscape supporting integration solutions such as Azure, Databricks, API Management Prior lead role or project management experience Experience in both front-end (e.g. REACT) and back-end technologies (e.g. Node.js, Python, Java), including Restful API design and microservices architecture Experience with MS Project, Visio, Excel, PowerPoint and related project delivery utilities. Preferred: Azure Cloud Certifications OTBI and BI Reports development Ability to manage systems testing including unit, QA, end to end and user acceptance testing Experience managing vendors to SLA s. Proven experience collaborating with peers to establish best practices to achieve high service levels. Skills and Competencies: Competencies Communication: Ability to influence and help communicate the organization s direction and ensure results are achieved Collaboration: Proven track record of building collaborative partnerships and ability to operate effectively in a global environment People Management: Inspiring, motivating and leading diverse and distributed teams Diverse environment: Can-do attitude and ability to work in a high paced environment Tech Stack Development & Delivery Methods: Agile (Scaled Agile Framework) DevOps and CI/CD Azure DevOps, JFrog Development Frameworks and Languages: Java REACT SQL Python Azure: Functional Knowledge of cloud based solutions Development Tools & Platforms: Test Automation Security and Monitoring: Authentication/Authorization (CA SiteMinder, MS Entra, PingOne)

Position Summary Maintains and supports technically, Oracle E-Business Suite (EBS) application with Core financial modules such as General Ledger, Accounts Receivables, Accounts Payables (including Payments), Cash Management, Fixed Assets etc., Sales & Purchase orders and Oracle service contracts. EBS application is highly integrated with Salesforce cloud application and various Banks for payment processing including credit cards. Essential Job Duties Day to day maintenance of EBS application production support, Enhancement & Projects. Effectively collaborate with oracle functional team members to deliver projects and enhancements on time Write technical specification based on functional design with user interaction Provide technical development work for integration with applications such as Salesforce, Cognos and internal systems Qualification Bachelor s degree in computer field is required (BE/MCA) Work Experience 5+ years of work experience in Oracle EBS application release 12 Strong technical experience of Oracle R12 ERP including core Finance modules, including Order to cash, Procure to Pay, Installed Base & Service contract Should be highly skilled in handling Oracle tools: SQL , PL/SQL scripts, Oracle workflow, Forms, Reports & XML publisher Working experience in middleware such as Dell-Boomi preferred Strong verbal & written communication skills, and the ability to interact professionally a must Strong experience in documentation Strong problem analysis and resolution skill required Should have worked in JIRA and Confluence Required individual characteristics Analytical and problem solving skills Client focus and professional demeanor Strong communication skills, both written and oral Good organization and time management skills Team-oriented; ability to work effectively with a wide range of people and roles Quick learner and able to maintain knowledge of assigned product functionality and technology Works well under pressure

We are looking for a skilled and motivated Python Developer with 3+ years of experience in Python development. The ideal candidate will be comfortable working in a collaborative environment and should possess a good understanding of front-end technologies, REST APIs, and Git workflows. This role also involves supporting production data workflows and contributing to the development of scalable data solutions. Responsibilities Design, develop, and maintain robust data pipelines and backend services using Python. Work on Front end changes for UI in Angular/React. Develop and consume RESTful APIs to support data flow between services. Participate in code reviews, Git workflows, and version control best practices. Provide production support and ensure data reliability and consistency across systems. Work closely with cross-functional teams including data analysts, product managers, and DevOps. Shift timings 3:00 PM to 12:30 PM IST Qualifications Required Skills 3+ years of professional experience with Python development . Basic knowledge of front-end frameworks (React, Angular, or plain JavaScript). Familiarity with REST API development and integration . Strong understanding of Git workflows and collaborative development. Experience in production support for backend or data systems. Good to Have Exposure to cloud platforms (preferably AWS S3, Lambda, EC2, etc.). Experience with bi-directional communication frameworks (e.g., Flask-SocketIO, WebSockets, or gRPC). Knowledge of Docker and containerized application development and deployment. Understanding of CI/CD processes and infrastructure as code (Terraform, CloudFormation, etc.). Skills/Attributes Synoptek core DNA behaviors: Clarity: Possesses excellent communication skills, makes a concentrated effort to speak the customers language. Ability to field questions with concise, well-constructed responses OwnIT: Shows integrity, innovation, and accountability in completing daily assignments Results: Solutions focused and driven to resolve conflict quickly and precisely. Proactively looks for opportunities to contribute to the company s business goals Growth: Willing to learn and ask questions. Constantly looking for new ways to improve yourself. Ability to adapt and grow in a fast-paced environment Team: Embraces both customers and colleagues as team members. Ability to be flexible, respectful, engaged and collaborative Attention to detail is an absolute must organization and accuracy with numbers and filing systems imperative High ability to plan ahead, manage competing demands, deal with change or unexpected events and skills at multi-tasking is needed Computer proficiency, specifically with Excel and an ability and willingness to quickly learn new technologies and programs Experience with NetSuite a plus Focus on continuous process improvement Working Conditions We live by the motto work hard, play hard and strive to support our employees in both their professional and personal goals. We believe that by hiring the right people, leading process improvement, and leveraging technology, we achieve superior results. Work is performed primarily in an office or remote environment; final location is determined by business need. May be subject to time constraints and tight deadlines. May require occasional travel. EEO Statement We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, veteran status, sexual orientation, gender identity, marital status, pregnancy, genetic information, or any other characteristic protected by law and will not be discriminated against on the basis of disability. It is our intention that all qualified applicants are given equal opportunity and that employment decisions be based on job-related factors. ","qualifications":" Required Skills 3+ years of professional experience with Python development . Basic knowledge of front-end frameworks (React, Angular, or plain JavaScript). Familiarity with REST API development and integration . Strong understanding of Git workflows and collaborative development. Experience in production support for backend or data systems. Good to Have Exposure to cloud platforms (preferably AWS S3, Lambda, EC2, etc.). Experience with bi-directional communication frameworks (e.g., Flask-SocketIO, WebSockets, or gRPC). Knowledge of Docker and containerized application development and deployment. Understanding of CI/CD processes and infrastructure as code (Terraform, CloudFormation, etc.). Skills/Attributes Synoptek core DNA behaviors: Clarity: Possesses excellent communication skills, makes a concentrated effort to speak the customers language. Ability to field questions with concise, well-constructed responses OwnIT: Shows integrity, innovation, and accountability in completing daily assignments Results: Solutions focused and driven to resolve conflict quickly and precisely. Proactively looks for opportunities to contribute to the company s business goals Growth: Willing to learn and ask questions. Constantly looking for new ways to improve yourself. Ability to adapt and grow in a fast-paced environment Team: Embraces both customers and colleagues as team members. Ability to be flexible, respectful, engaged and collaborative Attention to detail is an absolute must organization and accuracy with numbers and filing systems imperative High ability to plan ahead, manage competing demands, deal with change or unexpected events and skills at multi-tasking is needed Computer proficiency, specifically with Excel and an ability and willingness to quickly learn new technologies and programs Experience with NetSuite a plus Focus on continuous process improvement Working Conditions We live by the motto work hard, play hard and strive to support our employees in both their professional and personal goals. We believe that by hiring the right people, leading process improvement, and leveraging technology, we achieve superior results. Work is performed primarily in an office or remote environment; final location is determined by business need. May be subject to time constraints and tight deadlines. May require occasional travel. EEO Statement We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, veteran status, sexual orientation, gender identity, marital status, pregnancy, genetic information, or any other characteristic protected by law and will not be discriminated against on the basis of disability. It is our intention that all qualified applicants are given equal opportunity and that employment decisions be based on job-related factors. ","responsibilities":" Design, develop, and maintain robust data pipelines and backend services using Python. Work on Front end changes for UI in Angular/React. Develop and consume RESTful APIs to support data flow between services. Participate in code reviews, Git workflows, and version control best practices. Provide production support and ensure data reliability and consistency across systems. Work closely with cross-functional teams including data analysts, product managers, and DevOps. Shift timings 3:00 PM to 12:30 PM IST ","