2639 Production Support Jobs - Page 45

JD for SAP MM. Role Description: SAP MM Competencies: SAP ERP Materials Management (MM) Experience (Years): 4-6 Essential Skills: SAP MM Job Description Key Responsibilities: Lead and support the implementation of SAP MM module including configuration, testing, and deployment. Gather business requirements and translate them into functional specifications. Configure MM components such as procurement (P2P), inventory management, vendor master, purchase orders, release strategies, and pricing . Integrate MM with other SAP modules such as SD, FI/CO, and WM . Provide day-to-day production support for SAP MM processes and resolve incidents. Conduct unit testing, integration testing , and user acceptance testing (UAT) . Document functional specifications for developments like reports, enhancements, and interfaces. Work with ABAP developers to implement custom solutions. Support SAP S/4HANA migration or upgrades , if applicable. Train key users and create user documentation for MM processes.

The successful candidate shall be part of the ESG Production and Application Management Team. Our team provides a tier 2/3 support to proprietary MSCI ESG Business. This position involves collaboration with the client facing teams like Client Services, Product and Research teams and Infrastructure/Technology and Application development teams to perform Environment and Application maintenance. Your Key Responsibilities Provide Tier 2/3 product technical support. Building software to help operations and support activities. Manage system\software configurations and troubleshoot environment issues. Identify opportunities for optimizing system performance through changes in configuration or suggestions for development. Plan, document and deploy software applications on our Unix/Linux/Azure and GCP based systems. Collaborate with development and software testing teams throughout the release process. Analyze release and deployment processes to identify key areas for automation and optimization. Manage hardware and software resources & coordinate maintenance, planned downtimes with infrastructure group across all the environments. (Production / Non-Production). Must spend minimum one week a month as on call support to help with off-hour emergencies and maintenance activities. Your skills and experience that will help you excel Bachelors degree, Computer Science, Engineering or other similar concentration (BE/MCA) Master s degree a plus 6-8 years experience in Production Support/ Application Management/ Application Development (support/ maintenance) role. Excellent problem-solving/troubleshooting skills, fast learner Strong knowledge of Unix Administration. Strong scripting skills in Shell, Python, Batch is must. Strong Database experience Oracle Strong knowledge of Software Development Life Cycle Power shell is nice to have Software development skillsets in Java or Ruby. Worked upon any of the cloud platforms GCP/Azure/AWS is nice to have About MSCI What we offer you Transparent compensation schemes and comprehensive employee benefits, tailored to your location, ensuring your financial security, health, and overall wellbeing. Flexible working arrangements, advanced technology, and collaborative workspaces. A culture of high performance and innovation where we experiment with new ideas and take responsibility for achieving results. A global network of talented colleagues, who inspire, support, and share their expertise to innovate and deliver for for ongoing skills development. Multi-directional career paths that offer professional growth and development through new challenges, internal mobility and expanded roles. We actively nurture an environment that builds a sense of inclusion belonging and connection, including eight Employee Resource Groups. All Abilities, Asian Support Network, Black Leadership Network, Climate Action Network, Hola! MSCI, Pride & Allies, Women in Tech, and Women s Leadership Forum. . MSCI Inc. is an equal opportunity employer. It is the policy of the firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, gender, gender identity, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy (including unlawful discrimination on the basis of a legally protected parental leave), veteran status, or any other characteristic protected by law. MSCI is also committed to working with and providing reasonable accommodations to individuals with disabilities. If you are an individual with a disability and would like to request a reasonable accommodation for . Please note, this e-mail is intended only for individuals who are requesting a reasonable workplace accommodation; it is not intended for other inquiries. To all recruitment agencies . Note on recruitment scams

Every career journey is personal. Thats why we empower you with the tools and support to create your own success story. Be challenged. Be heard. Be valued. Be you ... be here. Job Summary The service engineer uses code to create APIs and/or microservices to connect core platforms to experiences. An engineer is responsible for understanding business problems, designing, developing, configuring, testing, and deploying software to provide the solution. Engineers most often use Agile techniques and are a part of a larger, cross-functional team. Depending on the team, an engineer s responsibilities may be building pipelines, building test strategy, building cloud environments to be used in part of the development processes. The engineer s responsibility is to ensure the delivery of the software is high quality and automated as much as possible. Essential Job Functions: Utilize the software development lifecycle to implement technology solutions that create and enhance applications. Inspect, analyze, and translate functional and non-functional requirements into technical design, application code, and configuration parameters. Produce design specifications, including screen layouts, graphical user interfaces, and printed outputs developed for self and others. Convert technical design and specifications into functioning components through the development of application code and configuration. Provide technical on-call support as defined within team and role expectations. Create and execute unit tests to ensure issues are proactively identified within the software development lifecycle. Analyze code to identify causes of errors and defects. Remediate known errors within development and production support contexts. Review application code for self and others. Define, support, and enforce code standards and guidelines relevant to the applications and technologies being supported. Estimate and size work based upon high-level requirements. Continuously improve applications and processes with a focus on quality, efficiency, and user experience. Cultivate relationships across roles and organizations to maximize collaboration, partnership, and efficiency. Provide peer coaching and feedback formally and informally. Request and utilize feedback to foster personal development. Expectation is to be proficient in at least two and ideally three programming languages (e.g. COBOL, Java) and develop or maintain at least three application. Work autonomously, providing technical supervision to peers while demonstrating appreciable business knowledge within the general financial services and marketing domains. Strive to influence the team to generate support to achieve desired business outcomes. Reports to: Technology Head of Engineering Direct Reports: None Working Conditions/ Physical Requirements: Normal office environment, some travel may be required. Minimum Qualifications: Bachelor s Degree 2-5 years of related work experience Preferred Qualifications: Five or more years of experience in related field Knowledge, Skills and Abilities: Agile Development Process, Principles & Methodologies Business Acumen and Problem Solving Continuous Improvement DevOps Tools & Practices Java, JavaScript, Golang, Python, C++, API consumption and development Azure (or AWS equivalent): App Service, Functions, API management, Logic Apps, Data Factory, Event Hub, SQL Server, CosmosDB Has demonstrated basic knowledge of at least one in-demand programming language Has demonstrated knowledge in one layer of the solution stack (e.g., front-end, services) Other Duties This job description is illustrative of the types of duties typically performed by this job. It is not intended to be an exhaustive listing of each and every essential function of the job. Because job content may change from time to time, the Company reserves the right to add and/or delete essential functions from this job at any time. About Bread Financial At Bread Financial, you ll have the opportunity to grow your career, give back to your community, and be part of our award-winning culture. We ve been consistently recognized as a best place to work nationally and in many markets and we re proud to promote an environment where you feel appreciated, accepted, valued, and fulfilled both personally and professionally. Bread Financial supports the overall wellness of our associates with a diverse suite of benefits and offers boundless opportunities for career development and non-traditional career progression. Bread Financial (NYSE: BFH) is a tech-forward financial services company that provides simple, personalized payment, lending, and saving solutions to millions of U.S consumers. Our payment solutions, including Bread Financial general purpose credit cards and savings products, empower our customers and their passions for a better life. Additionally, we deliver growth for some of the most recognized brands in travel & entertainment, health & beauty, jewelry and specialty apparel through our private label and co-brand credit cards and pay-over-time products providing choice and value to our shared customers. To learn more about Bread Financial, our global associates and our sustainability commitments, visit breadfinancial.com or follow us on Instagram and LinkedIn . All job offers are contingent upon successful completion of credit and background checks. Bread Financial is an Equal Opportunity Employer. Job Family: Information Technology Job Type: Regular

About AutoZone: AutoZone is the nations leading retailer and a leading distributor of automotive replacement parts and accessories with more than 6,000 stores in US, Puerto Rico, Mexico, and Brazil. Each store carries an extensive line for cars, sport utility vehicles, vans and light trucks, including new and remanufactured hard parts, maintenance items and accessories. We also sell automotive diagnostic and repair software through ALLDATA, diagnostic and repair information through ALLDATAdiy.com, automotive accessories through AutoAnything.com and auto and light truck parts and accessories through AutoZone.com. Since opening its first store in Forrest City, Ark. on July 4, 1979, the company has joined the New York Stock Exchange (NYSE: AZO) and earned a spot in the Fortune 500. AutoZone has been committed to providing the best parts, prices, and customer service in the automotive aftermarket industry. We have a rich culture and history of going the Extra Mile for our customers and our community. At AutoZone you re not just doing a job; you re playing a crucial role in creating a better experience for our customers, while creating opportunities to DRIVE YOUR CAREER almost anywhere! We are looking for talented people who are customer focused, enjoy helping others and have the DRIVE to excel in a fast-paced environment! Position Summary As a Network Operations Center (NOC) Systems Specialist, you will be responsible for monitoring production environment, analysing production issues/alerts, identifying the root cause of the issue, resolving L1 issues related to On-Prem and Google Cloud hosted applications and batch jobs. You will also collaborate with cross-functional teams to improve NOC standard operating procedures, train the team members on resolving alerts/issues related to applications and batch jobs hosted in cloud and OnPrem. You will be leading a group of engineers giving them the technical guidance and necessary training considering NOC team s objectives. Key Responsibilities Review and understand application architecture in hybrid cloud environment Create and Implement application / services / infrastructure Level 1 and Level 2 production issues resolution process Provide support and maintain system health for servers operating in RHEL, CENTOS, Solaris, and AIX on physical and virtual infrastructure Troubleshoot/remediate system related issues and collaboration with other IT functional area for issues resolution Configure and support middleware applications like apache, tomcat, jboss, content management, etc. Create and modify scripts and/or Ansible playbook for automation Provide support for end user incidents while adhering to SLA for resolution Support periodic disaster recovery exercise for Unix/Linux systems Work in shifts (24X7) to monitor batch jobs and applications hosted in hybrid cloud in production environment. Stay up to date with industry best practices and emerging technologies to continuously improve NOC operations. Train other team members on resolving the issues/alerts related to infrastructure Requirements: Experience in working with Mainframes and database technologies Working knowledge with enterprise server operating systems such as RHEL 6/7/8 Experience with operational support and problem resolution for Unix/Linux based systems Moderate fluency in at least one scripting language such as Bash or equivalent Knowledge of networking fundamentals including TCP/IP, traffic analysis, common protocols, and network diagnostics Experience utilizing config management and automation tools such as Git, Jenkins, Ansible, or Puppet Working knowledge with container technologies like docker, Kubernetes, etc. Experience in using Postman and understanding microservices architecture Experience in troubleshooting using Dynatrace Excellent problem-solving and communication skills. Ability to work effectively in a collaborative, cross-functional team environment. Education and/or Experience Bachelor s degree in information technology, MIS, Computer Science or related field required Minimum 7 to 9 years of experience in production environment monitoring, resolving Level 1 and Level 2 issues related to Applications/services hosted in on-prem and public cloud (preferably Google Cloud) infrastructure Experience in setting and documenting technology standards for a production support organization Our Values: An AutoZoner Always... PUTS CUSTOMERS FIRST CARES ABOUT PEOPLE STRIVES FOR EXCEPTIONAL PERFORMANCE ENERGIZES OTHERS EMBRACES DIVERSITY HELPS TEAMS SUCCEED ",

: Job TitleProduction Support Engineer Corporate TitleAssociate LocationPune, India Role Description You will be operating within Corporate Bank Production as a Production Support Engineer in the Corporate Banking subdivisions. You will be accountable to drive a culture of proactive continual improvement into the Production environment through application, user request support, troubleshooting and resolving the errors in production environment. Automation of manual work, monitoring improvements and platform hygiene. Supporting the resolution of issues and conflicts and preparing reports and meetings. Candidate should have experience in all relevant tools used in the Service Management environment and has specialist expertise in one or more technical domains and ensures that all associated Service Management stakeholders are provided with an optimum level of service in line with Service Level Agreements (SLAs) / Operating Level Agreements (OLAs). Ensure all the business queries are handled on priority within agreed SLA to ensure application stability. Ability to support the incident management, problem management adhering to ITIL and DB standard process. Embrace a Continuous Service Improvement approach to resolve IT issues, drive efficiencies and remove repetition to streamline support activities, reduce risk, and improve system availability. Responsible for day-to-day engineering support delivery task, using data and analytics, drive a reduction in technical debt across the production environment with development and infrastructure teams. Act as a Production Engineering role model to enhance the technical capability of the Production Support teams to create a future operating model embedded with engineering culture. Deutsche Banks Corporate Bank division is a leading provider of cash management, trade finance and securities finance. We complete green-field projects that deliver the best Corporate Bank - Securities Services products in the world. Our team is diverse, international, and driven by shared focus on clean code and valued delivery. At every level, agile minds are rewarded with competitive pay, support, and opportunities to excel. You will work as part of a cross-functional agile delivery team. You will bring an innovative approach to software development, focusing on using the latest technologies and practices, as part of a relentless focus on business value. You will be someone who sees engineering as team activity, with a predisposition to open code, open discussion and creating a supportive, collaborative environment. You will be ready to contribute to all stages of software delivery, from initial analysis right through to production support." What well offer you , 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Carry out technical analysis of the Production platform to identify and remediate performance and resiliency issues. Engage in the Software Development Lifecycle (SDLC) to enhance Production Standards and controls. Responsible to maintain all support documents. Participate in all BCP and component failure tests based on the support documents. Understand flow of data through the application infrastructure. Event monitoring and management via a 24x7 workbench that is both monitoring and regularly probing the service environment and acting on instruction of a support documents. Drive knowledge management across the supported applications and ensure full compliance. Works with team members to identify areas of focus, where training may improve team performance, and improve incident resolution. Your skills and experience Recent experience of applying technical solutions to improve the stability of production environments Working experience of some of the following technology skills: Knowledge of Java and/or Tandem Mainframe technologies Programming languages like Javascript and/or TACL, COBOL Operating systems (Linux and/or Guardian) and the underlying infrastructure environments Online environment DAP & DWEB Version control tools like GIT and/or RMS Database environments (e.g., Oracle, Tandem Enscribe, SQL) Utilities like Rsync and/or FUP Middleware (e.g., MQ) Automation, monitoring and data analytics tools (e.g., Monitoring tool (Geneos/Reflex), scheduling tool (Control-M/Unix Shell Scripts/Multibatch/Netbatch) Good to have Unix, understanding of java and cloud technologies. Good understanding of ITIL Service Management framework such as Incident, Problem, and Change processes. Ability to self-manage a book of work and ensure clear transparency on progress with clear, timely, communication of issues. Excellent troubleshooting and problem-solving skills. Excellent communication skills, both written and verbal, with attention to detail. Ability to work in virtual teams and in matrix structures Experience | Exposure (Recommended): Service Operations experience within a global operations context 5+ yrs. experience in IT in large corporate environments, specifically in the area of controlled production environments or in Financial Services Technology in a client-facing function Global Transaction Banking Experience is a plus. Experience of end-to-end Level 2,3,4 management and good overview of Production/Operations Management overall Experience of run-book execution Experience of supporting complex application and infrastructure domains IITIL / best practice service context Good analytical and problem-solving skills Ability to work in virtual teams and in matrix structures Working knowledge of incident tracking tools (i.e., Remedy, Heat etc.) Education | Certification (Recommended): Bachelors degree from an accredited college or university with a concentration in Computer Science or IT-related discipline (or equivalent work experience or diploma) ITIL Foundation Certificate Business Competencies: Communication - Experienced Financial Management Basic Industry Knowledge - Experienced Innovation - Basic Managing Complexity - Basic Product Knowledge (internal & external) Basic Risk Management - Basic Technical CompetenciesExperienced Business Continuity/Disaster Recovery Experienced Operational Management Experienced How well support you . . . . About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

Ability to show initiative and work independently with minimal direction. Work closely with developers and a variety of end-users to ensure technical compatibility and user satisfaction. Strong MS SQL experience and database development. Draw up a testing schedule for the complete system. Strong knowledge of data structures, multi-threading, and N-Tier Architecture. Familiarity with common developer tools GIT, JIRA. JavaScript frameworks such as jQuery, Angular framework, ReactJs. Excellent written and verbal communication skills in English. Experience working in a multi-team environment. Excellent analytical skills and ability to work in an Agile environment. BS or MS degree in Computer Science. . Requirements 5+ years of programming experience and a demonstrated proficiency in Experience in .Net Development. Strong understanding of .Net technology, C#, Entity Framework, .Net Core, SQL, OOPs Concepts, Lead development team on .Net / .Net core platforms. High-level Proficiency at performing leads role. Collaborate with Agile team members to mitigate any technical impediments. Lead innovative approaches on infrastructure, performance optimization & automation. Presentation skills demonstrated ability to simplify complex situations and ideas and distill them into compelling and effective written and oral presentations. Seasoned hands-on developer who can break down a large/complex problem, quickly derive an efficient design, document, and implement the core framework, and hand off the simple components to the team members. Participate in Production Support for incidents. Acts as an expert technical resource to others on new technologies, design techniques. Enforces the reduction in duplicate processes, code. Provide support and guidance for quality, testable, maintainable, and well-documented code. Provide guidance and vision for effective automated unit test coverage of new and existing code. Work directly with product management and customer success and help determine and solve the customer needs for our products.

Title : Senior support analyst Experience : 5 to 7 years only Notice period : Immediate to short joiners (Serving np) *Note : Profiles will be shortlisted for further interview process based on the above criteria. Position Purpose The Application Production main responsibility is to provide applications production support services. A team is setup in India to be closer to the Italian Application Production Team and BNL Application development teams with which we are working. Leveraging BNL BNP Paribas Paris teams expertise and ISPL IT skills, the goal is to enable applications flawless production by providing secure and stable environments and by ensuring that all actions on production environments are done in a controlled manner. The Application Production Support will be a part of IT Application Production Team and will be primarily responsible for the following work activities: • Application Incident Management • Application Request Fulfilment • Application Change implementation The teams scope will be expanded in the future beyond the first set of described activities. The team is also expected to work closely with their BNL BNP Paribas colleagues to integrate new technologies, especially related to the new generation BNP Paribas Cloud and DevOps methods & toolchains. Direct Responsibilities • For a predefined applications scope take care of: Incidents Requests Changes • Ensure that SLA targets are met for above activities • Handover to Italian teams if knowledge and skills are not available in ISPL • Coordinate closely with Rome IT Application Production Teams s and also all other BNL BNP Paribas IT teams (Incident coordination, Security, Infrastructure, Development teams, etc.) Contributing Responsibilities • Contribute to the knowledge transfer with BNL Application Production team • Contribute to the definition of procedures and processes necessary for the team • Contribute to incidents analysis and associated problem management • Contribute to the regular activity reporting and KPI calculation • Contribute to continuous improvement actions, especially the lessons learned from handovers to Paris • Contribute to the acquisition by ISPL team of new skills & knowledge to expand its scope Technical & Behavioral Competencies For the reinforcement of our team, we are looking for an Application Production Supports with these skills: 1. Infrastructure Administration Open Environment: Cloud Native Application with focus on IBM cloud (Platform as a Service) Operating System : RedHat Linux 6.x, 7.x, 8.x Windows Server 2012, 2016, 2019 AIX 7 System Scripting 24 * 7 SUPPORT DevOps tools including Ansible & Python Familiarity with database technology is required: Oracle 12 and 19 SQL Server 2012, 2016, 2019 DB2 Postgres Installation, configuration, backup, Performance & Tuning Capability to execute basic scripts and queries Websphere Application Server 7.x, 8.x, 9.x (Network Deployment, Base and Liberty Core) Axway Transfer CFT MQ Series General competences: • Knowledge of ITIL • General IT infrastructure knowledge • Knowledge of IT production backup and resilience setup (High Availability setup, Disaster Recovery Plan, etc.) • Service Now ticketing system

JD : Responsibilities: Troubleshooting & Incident Management - Manage and Lead service restoration/recovery of applications. - Ability to drive production incident bridge calls for P1 and high priority P2 incidents. - The ability to assist team with troubleshooting efforts: log file analysis and research for Distributed technologies (JAVA, Oracle, Unix, Informatica, Container frameworks and orchestration frameworks) and Cloud Technologies (AWS, Azure) Required Qualifications: Bachelor’s degree in Computer Science or similar field; or equivalent work experience. Experience with two or more technologies listed below: - Core-JAVA - Linux/Unix - Oracle/SQL Server - Service Now - Informatica Power Center - AWS Fundamentals - UNIX Scripting - ITIL Understanding - Docker - Kubernetes - Workload Scheduling tools

Career Category Information Systems Job Description Join Amgen s Mission of Serving Patients At Amgen, if you feel like you re part of something bigger, it s because you are. Our shared mission to serve patients living with serious illnesses drives all that we do. Since 1980, we ve helped pioneer the world of biotech in our fight against the world s toughest diseases. With our focus on four therapeutic areas -Oncology, Inflammation, General Medicine, and Rare Disease- we reach millions of patients each year. As a member of the Amgen team, you ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. Senior Associate Software Engineer What you will do Let s do this. Let s change the world. In this vital role you will be responsible for developing and maintaining Salesforce applications to meet business needs. You will collaborate with a team of software engineers, participate in the full software development process, and ensure the delivery of high-quality code and solutions. Your strong programming skills, problem-solving abilities, and attention to detail will contribute to the development of robust and scalable software solutions. Roles & Responsibilities: Design and implement Salesforce Lightning components using LWC and Aura frameworks to enhance platform functionality and user experience. Configure roles, profiles, permission sets, and region-wise security and sharing settings to ensure appropriate access control across user groups. Create and customize standard and custom objects, page layouts, validation rules, record types, and formula fields to meet business requirements. Develop and maintain Apex classes, triggers, Visualforce pages, and custom controllers as needed. Design and implement integrations between Salesforce and external/internal systems using REST/SOAP APIs and middleware. Use Copado to manage source control, deployments, pipeline automation, and environment management in support of release processes Apply Salesforce development standard processes to ensure code reusability, maintainability, and compliance with performance and scalability standards. Collaborate with quality and validation teams to develop test scripts and implement functional and system testing in regulated environments. Fix and resolve development or configuration issues during QA, UAT, and production support cycles. Participated in design reviews, sprint planning, and code reviews, contributing to Agile/Scrum ceremonies and delivery cycles. Maintain documentation including technical design, solution architecture, and release notes for enhancements and projects. Ensure all development work adheres to GxP, CSV, and compliance requirements, including documentation traceability and audit readiness. Collaborate with business analysts, QA, validation, and infrastructure teams to deliver reliable and compliant Salesforce solutions. Stay up to date with Salesforce platform releases, new features, and emerging technologies to drive innovation and platform optimization. What we expect of you We are all different, yet we all use our unique contributions to serve patients. Masters degree / Bachelors degree and 5 to 9 years of Computer Science, IT or related field experience Preferred Qualifications: BS/MS in Computer Science, Information Technology, or a related technical field 4+ years of experience in Salesforce development including Lightning Components, Apex, Visualforce, and platform configuration Hands-on experience with Salesforce security models, role hierarchy, sharing rules, and field-level access Solid hands-on experience of implementing Salesforce Configurations, Apex, LWC, Aura Solid understanding of Salesforce object model, workflows, validation rules, and triggers Experience with Salesforce integrations using RESTful and SOAP web services Familiarity with DevOps practices, CI/CD tools, and version control systems like Git Demonstrable experience working with Copado for deployment automation, CI/CD pipeline configuration, and release management Strong problem-solving skills and the ability to solve issues across multiple environments Experience working in Agile/Scrum teams supporting enterprise applications Salesforce platform certifications are a strong plus Must-Have Skills: Proficient in developing custom solutions using Salesforce Lightning Components (Aura and LWC), Apex classes, Visualforce pages, and Apex triggers, including batch classes and schedulers with exception handling. Experience configuring standard/custom objects, fields, page layouts, validation rules, roles, profiles, permission sets, and region-specific sharing and access models. Hands-on experience integrating Salesforce with internal and external systems using REST and SOAP APIs; familiarity with middleware for system interoperability. Familiarity with DevOps tools, version control systems (e. g. , Git), and CI/CD pipelines beyond Copado, contributing to efficient and traceable deployments. Strong analytical attitude with the ability to fix platform issues, optimize performance, and explore emerging Salesforce features for continuous improvement. Good-to-Have Skills: Skilled in using Copado for deployment automation, CI/CD pipeline configuration, source control management, and environment management across multiple sandboxes. Experience participating in Agile/Scrum teams, with knowledge of sprint planning, retrospectives, and iterative development workflows. Deep understanding of Salesforce object model, workflows, formula fields, and Apex triggers customizing and extend platform functionality. Exposure to pharmaceutical, biotech, or healthcare industries with an understanding of compliance and patient safety requirements. Professional Certifications Salesforce Platform Developer I (required) Salesforce Platform Developer II (preferred) Salesforce Administrator Certification (plus) Certified Scrum Developer or SAFe Agile (optional) Certified CSV or Validation Professional (optional) Soft Skills: Excellent problem-solving and analytical skills Good communication and interpersonal abilities High attention to detail and commitment to quality Ability to prioritize tasks and work under stress Team-oriented with a proactive and collaborative approach Willingness to mentor junior developers and promote standard methodologies Adaptable to changing project requirements and evolving technology What you can expect of us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we ll support your journey every step of the way. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards. Apply now and make a lasting impact with the Amgen team. careers. amgen. com As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease. Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. .

About Evernorth: Evernorth Health Services, a division of The Cigna Group (NYSE: CI), creates pharmacy, care, and benefits solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention, and treatment of illness and disease more accessible to millions of people. Role Title: QA And Testing Senior Analyst Position Summary: Looking for an energetic, engaged individual who is well versed in all manners of Quality Engineering in an Agile environment to drive Automation Testing and quality delivery for Evernorth program deliverables. This position will drive QA Automation for various programs. This role focuses on addressing the Automation and security testing needs of Mdlive systems. Collaborates internally with key Technology Services teams and business functions to ensure initiatives are aligned with business and technical needs, well managed, and delivered on time with the required functionality. Involve supporting industry best practices such as a "shift left" modularized methods and metrics-driven approach. This position is expected to work in an agile and rapid-paced environment, meet tight deadlines. Job Description & Responsibilities: Design, develop and maintain test automation framework and testing of software product. Define test process including required test activities, deliverables and test schedule. Closely interact with both onsite and offshore team members. The onsite and offshore interactions include scrum team members (Scrum masters, developers, Product Owners and QA at onsite and offshore) Define test data conditions and partners and works closely with Data team to obtain the data. Actively participate in all phases of testing (In sprint functional testing, integration testing and regression) Develop and execute comprehensive suites of automation test plans, test cases for inclusion in regression, automation for newly integrated features, and development of tool sets to augment QA and Development testing. Business requirement analysis, test design, defect logging and tracking Perform manual/exploratory testing where needed Actively engage in defect reporting and triaging Analyzes failure patterns and determine corrective actions to eliminate the errors completely Adheres to the organizations Quality Engineering best practices while helping to drive changes to our testing practices where necessary Partner with application development and production support leaders. Qualifications: 3-5 years of experience in Quality Assurance with automation experience preferred Experience using programming languages with core concepts in Java / Typescript. Hands-on experience with API testing tools such as Postman/Insomnia Thorough knowledge/experience Quality Engineering best practices and applying them to automation frameworks. Experience in understanding application architecture for web-based OR mobile applications. Working experience with JIRA / Zephyr or equivalent tools Knowledge of Automation Frameworks that includes products such as Playwright / CodeceptJS, Selenium, Cypress, REST Assured products with focus on reusability. Knowledge in Git based source control tools like GitLab / GitHub / Bitbucket Knowledge of CI/CD pipelines using Jenkins / Gitlab for automated test executions. Knowledge with Relational Database / SQL / NoSQL / backend testing Preferred Experience: Healthcare domain knowledge would be a big plus hands-on experience in writing SQL queries Excellent written and verbal communication skills Solid analytical skills, highly organized, self-motivated and a quick learner Strong Communications Skills About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

About Evernorth: Evernorth Health Services, a division of The Cigna Group (NYSE: CI), creates pharmacy, care, and benefits solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention, and treatment of illness and disease more accessible to millions of people. Software Engineering Lead Analyst Position Overview: Software Engineer supporting Cignas Provider Technology organization. Responsibilities: Design and implement the software in for provider experience group on various initiatives. Provide support to our end-users by resolving their issues, responding to queries, and helping them analyze/interpret the results from the models. Develop, code, and unit test with variety of cloud services and infrastructure code using Terraform, build ETL using Python/PySpark and testing automation pipeline. Participate in peer code reviews. Develop reusable infrastructure code for commonly occurring work across multiple processes and services. Participate in planning and technical design discussions with other developers, managers, and architects to meet application requirements and performance goals. Manage the Pipeline using JENKINS to move the application to higher environments such as System Testing, User Acceptance Testing, Release Testing, and Users Training environments. Contribute to production support to resolve application production issues. Follow the guidelines of Cloud COE and other teams for production deployment and maintenance activities for all applications running in AWS. Manage the application demos to business users and Product Owners regularly in Sprint and PI demos. Work with Business users and Product Owners to understand business requirements. Participate in Program Increment (PI) planning and user stories grooming with Scrum masters, developers, QA Analysts, and product owners. Participate in daily stand-up meetings to provide daily work status updates to the Scrum master and product owner, following Agile Methodology. Write Structured Query Language (SQL) stored procedures and SQL queries for create, read, update, and delete (CRUD) operations for database. Write and maintain technical and design documents. Understand best practices for using the Guarantee Managements tools and applications. Required Skills: Excellent debugging, analytical, and problem-solving skills. Excellent communication skills. Required Experience & Education: Bachelors in computer science or related field, or equivalent relevant work experience and technical knowledge. 5-8 years of total related experience. Experience in Full Stack Python / PySpark Developer and Hands-on experience on AWS Cloud Services. . Hands on Experience in AWS Cloud Development. Experience in CI/CD tools such as AWS CloudFormation, Jenkins, Conduits, GitHub. Experience in Microservice Architecture. Exposure to SOLID, Architectural Patterns, Development Best Practices. Experience in Unit Testing automation, Test Driven Development, and use of mocking frameworks. Experience working in Agile/Scrum teams. Hands on experience in infrastructure as a code in a Terraform. Desired Experience: Experience building in Event Driven Architecture a plus. Security Engineering or Knowledge of AWS IAM Principles a plus Kafka knowledge a plus. NoSQL Solutions a plus. Good to have Databricks experience Application development is also needed Experienced in software development in Java and open source tech stack. Strong and Proficient in React or NodeJS client-side languages and frameworks Equal Opportunity Statement: Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations. About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Application Development Lead Analyst Position Overview In this role, you will provide hands-on software engineering and production support for one of our enterprise Finance Technology teams. You will be working on enterprise financial and accounting systems critical to the operational success of Evernorth Health Services, US Employer, and International business segments within The Cigna Group. The focus of the work will be to ensure the operational stability of our Tableau & Oracle BI Analytics application suite. This is a hands-on position with visibility to the highest levels of Finance Technology management who are motivated to see the successful results of our efforts. The role focuses on enabling Cignas financial transformation to the cloud using the latest technologies and development techniques within the Oracle cloud infrastructure stack, including Software as a Service (SaaS) and Platform as a Service (PaaS) capabilities. Responsibilities Architecting the Tableau Finance Reporting project solution. Architecting BI Automation, deployment and migration using DevOps tools. Perform proof-of-concepts and create simulations to prove out solutions. Design the Functional specifications for technology production support and project teams. Participate in coding, unit testing, debugging and delivering reporting applications. Design, develop and maintain Tableau dashboards and visualization to support business decision-making. Create, publish and maintain the corporate information architecture and a roadmap for its future development. Interpret complex data sets, identity trends and generate actionable insights to address business challenges. Monitor and provide technical optimize suggestion for Tableau dashboard performance for scalability and efficiency. Stay updated on Tableau product features and best practices. Qualifications Required Skills: Strong written and verbal communication skills with the ability to interact with all levels of the organization. Expertise in data models, data flows and data visualizations concepts. Knowledge about On-premises to Cloud data migration and vice versa. Expertise in most of the following technologies- Tableau, Microsoft Power BI, ETL Tools. Experience in Cloud Tools like Redshift, Glue, PostgreSQL. Expertise in agile methodology including SCRUM team leadership. Required Experience & Education: 5-8 Years of Experience Experience with vendor management in an onshore/offshore model. Proven Architect with design, and development of large-scale enterprise reporting application solutions. College degree (Bachelor) in related technical/business areas or equivalent work experience. Desired Experience: Expertise in reporting, ETL and cloud products. Expertise in Insurance and health care domain. Leading and mentoring the team members. Location & Hours of Work Full-time position, working 40 hours per week. Expected overlap with US hours as appropriate Hyderabad Innovation Hub - In-Office 11:30AM - 8:30 PM IST Equal Opportunity Statement Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations. About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Some careers shine brighter than others. If you re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Software Engineer. In this role, you will: Software design, Scala & Spark development, automated testing of new and existing components in an Agile, DevOps and dynamic environment. Promoting development standards, code reviews, mentoring, knowledge sharing. Production support & troubleshooting. Implement the tools and processes, handling performance, scale, availability, accuracy and monitoring. Liaison with BAs to ensure that requirements are correctly interpreted and implemented. Participation in regular planning and status meetings. Input to the development process through the involvement in Sprint reviews and retrospectives. Input into system architecture and design. Requirements To be successful in this role, you should meet the following requirements: Scala development and design using Scala 2. 10+ or Java development and design using Java 1. 8+. Experience with most of the following technologies (Apache Hadoop, Scala, Apache Spark, Spark streaming, YARN, Kafka, Hive, Python, ETL frameworks, Map Reduce, SQL, RESTful services). Sound knowledge on working Unix/Linux Platform. Hands-on experience building data pipelines using Hadoop components - Hive, Spark, Spark SQL. Experience with industry standard version control tools (Git, GitHub), automated deployment tools (Ansible & Jenkins) and requirement management in JIRA. Understanding of big data modelling techniques using relational and non-relational techniques. Experience on Debugging the Code issues and then publishing the highlighted differences to the development team/Architects. Experience with time-series/analytics dB s such as Elastic search. Experience with scheduling tools such as Airflow, Control-M. Understanding or experience of Cloud design patterns. Exposure to DevOps & Agile Project methodology such as Scrum and Kanban. Experience with developing Hive QL, UDF s for analysing semi structured/structured datasets You ll achieve more when you join HSBC. .

Some careers shine brighter than others. If you re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Senior Software Engineer. In this role, you will: Software design, Scala & Spark development, automated testing of new and existing components in an Agile, DevOps and dynamic environment Promoting development standards, code reviews, mentoring, knowledge sharing Production support & troubleshooting. Implement the tools and processes, handling performance, scale, availability, accuracy and monitoring Liaison with BAs to ensure that requirements are correctly interpreted and implemented. Participation in regular planning and status meetings. Input to the development process through the involvement in Sprint reviews and retrospectives. Input into system architecture and design. Requirements To be successful in this role, you should meet the following requirements. Scala development and design using Scala 2. 10+ or Java development and design using Java 1. 8+. Experience with most of the following technologies (Apache Hadoop, Scala, Apache Spark, Spark streaming, YARN, Kafka, Hive, Python, ETL frameworks, Map Reduce, SQL, RESTful services) Sound knowledge on working Unix/Linux Platform Hands-on experience building data pipelines using Hadoop components - Hive, Spark, Spark SQL. Experience with industry standard version control tools (Git, GitHub), automated deployment tools (Ansible & Jenkins) and requirement management in JIRA. Understanding of big data modelling techniques using relational and non-relational techniques Experience on Debugging the Code issues and then publishing the highlighted differences to the development team/Architects; Experience with time-series/analytics dB s such as Elastic search. Experience with scheduling tools such as Airflow, Control-M. Understanding or experience of Cloud design patterns Exposure to DevOps & Agile Project methodology such as Scrum and Kanban. Experience with developing Hive QL, UDF s for analysing semi structured/structured datasets You ll achieve more when you join HSBC. .

Some careers shine brighter than others. If you re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Consultant Specialist In this role, you will: Software design, Scala & Spark development, automated testing of new and existing components in an Agile, DevOps and dynamic environment Promoting development standards, code reviews, mentoring, knowledge sharing Production support & troubleshooting. Implement the tools and processes, handling performance, scale, availability, accuracy and monitoring Liaison with BAs to ensure that requirements are correctly interpreted and implemented. Participation in regular planning and status meetings. Input to the development process through the involvement in Sprint reviews and retrospectives. Input into system architecture and design. Peer code reviews Requirements To be successful in this role, you should meet the following requirements: Scala development and design using Scala 2. 10+ or Java development and design using Java 1. 8+. Experience with most of the following technologies (Apache Hadoop, Scala, Apache Spark, Spark streaming, YARN, Kafka, Hive, Python, ETL frameworks, Map Reduce, SQL, RESTful services) Sound knowledge on working Unix/Linux Platform Hands-on experience building data pipelines using Hadoop components - Hive, Spark, Spark SQL. Experience with industry standard version control tools (Git, GitHub), automated deployment tools (Ansible & Jenkins) and requirement management in JIRA. Understanding of big data modelling techniques using relational and non-relational techniques Experience on Debugging the Code issues and then publishing the highlighted differences to the development team/Architects; Experience with time-series/analytics dB s such as Elastic search. Experience with scheduling tools such as Airflow, Control-M. Understanding or experience of Cloud design patterns Exposure to DevOps & Agile Project methodology such as Scrum and Kanban. Experience with developing Hive QL, UDF s for analysing semi structured/structured datasets

Some careers shine brighter than others. If you re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Infrastructure Monitoring Specialist. . In this role, you will: The role is responsible for managing the end-to-end production support work and guide teams globally to improve technical work and processes, relevant activities across all of Data Analytics platforms. Take ownership to provide timely and accurate guidance and recommendations to consumable data asset clients to help them manage their business effectively. Globally lead various regions - bring about collaboration among regions, ensure smooth working to bring about effective 24 X 7 support of various application with varying risk and impact levels. Identify & implement automation opportunities of the support processes. Work closely with the Engineering / product teams to bring technical improvements, cost saving, process efficiencies in production processes. Ensuring right processes and controls in place to ensure smooth running of production systems, ensuring service SLAs are met to provide quality service to consumers. Lead the technical and business discussions to derive Service and Operational Level Agreements. Monitor and report on all aspects of Production processing (Incidents, Problems, Service Level indicators etc. ), building and using automated dashboards. Work in collaboration with central service resilience teams to bring improvements in own PODs. Drive the adoption of global initiatives and implement best practices within the team to ensure a globally consistent, compliant, and locally competitive model within the team. Ensure adherence to different demanding SLAs. Work with engineering teams to improve response times to business, improve system performance, fix repeated incidents etc. Lead the global team on technical fixes, improvements, and mentor other junior members to ensure knowledge is shared and upskill the team to effectively handle and improve production processes. Requirements To be successful in this role, you should meet the following requirements: Strong analytical and judgmental skills to identify and resolve problems whilst maintaining service performance budgets, time scales and quality of output. Very good trouble shooting skills needed. A high level of communication and coordination skills is required as the role needs to interact with various external and internal stakeholders on a day-to-day basis. Ability to work with senior stakeholders and various global technical and business parties and drive all the technical and business discussions. Ability to prioritize and work independently within a diverse team environment. About 8-10 years of IT experience with Big Data, Hadoop, Spark, Scala as primary skill set. Sound knowledge of Juniper, Airflow and Control-M scheduling tools preferred. 4. Strong influencing and negotiation skills with excellent interpersonal skills, including verbal and written communication skills. Ability to manage in a crisis and to make good and timely decisions in tough situations. Demonstrate ability to handle multi-task, to work independently and collaboratively with local, regional, and global teams. Open to work in shifts / non-regular hours / weekends as per business requirements.

Some careers shine brighter than others. If you re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Software Engineer In this role, you will: Software design, Scala & Spark development, automated testing of new and existing components in an Agile, DevOps and dynamic environment Promoting development standards, code reviews, mentoring, knowledge sharing Production support & troubleshooting. Implement the tools and processes, handling performance, scale, availability, accuracy and monitoring Liaison with BAs to ensure that requirements are correctly interpreted and implemented. Participation in regular planning and status meetings. Input to the development process through the involvement in Sprint reviews and retrospectives. Input into system architecture and design. Peer code reviews Requirements To be successful in this role, you should meet the following requirements: Scala development and design using Scala 2. 10+ or Java development and design using Java 1. 8+. Experience with most of the following technologies (Apache Hadoop, Scala, Apache Spark, Spark streaming, YARN, Kafka, Hive, Python, ETL frameworks, Map Reduce, SQL, RESTful services) Sound knowledge on working Unix/Linux Platform Hands-on experience building data pipelines using Hadoop components - Hive, Spark, Spark SQL. Experience with industry standard version control tools (Git, GitHub), automated deployment tools (Ansible & Jenkins) and requirement management in JIRA. Understanding of big data modelling techniques using relational and non-relational techniques Experience on Debugging the Code issues and then publishing the highlighted differences to the development team/Architects; Experience with time-series/analytics dB s such as Elastic search. Experience with scheduling tools such as Airflow, Control-M. Understanding or experience of Cloud design patterns Exposure to DevOps & Agile Project methodology such as Scrum and Kanban. Experience with developing Hive QL, UDF s for analysing semi structured/structured datasets

Some careers shine brighter than others. If you re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions. We are currently seeking an experienced professional to join our team in the role of Consultant Specialist. In this role you will: Provide 24x7 and On-call Support on Production services Service Transition and acceptance: Co-ordinate implementation activities for smooth transition from development to production Assist on daily production Online and Mobile Banking alert triage, investigation and provide solution or work-around for business. Interact with different parties including server team, infrastructure team and business user. Exposure to SRE & DevOps production support. Requirements To be successful in this role you should meet the following requirements: Solid understanding of Web based Application Support in a multi-tier architecture within Banking domain. Have experience in Mobile SRE support activities. Excellent Analytical and problem-solving skills. Experience with business-critical server application support will be an advantage. Expertise in trouble shooting Java/J2EE/Microservices Applications deployed on any of the industry standard Front end Application Servers such as IBM WAS, IBM WPS, JBoss, Tomcat. Hands on experience on UNIX. Python based automation is a plus. Experience in any Industry standard Application Performance Monitoring Tool such as AppDynamics, Splunk, BMC Patrol, HP BSM, Dynatrace, etc. Background/previous experience in any of: Java / J2EE, Angular JS, node. js, React, Spring, HTML, Javascript Experience in any ticketing Tool e. g. BMC Remedy / GSD / ServiceNow. Cloud management knowledge Worked on any application migration and have a clear understanding of the process. Candidates with good understanding of Cloud, Oracle database, MQ, TCP/IP Networks, Webservers, Data Centre will be preferred. Understanding of Micro-services, REST APIs and integration with Mule Gateway, AnyPoint, PCF. You ll achieve more when you join HSBC. HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working, and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Role & responsibilities Must Have: Programming Language - Java Operating systems -UNIX, Windows and the underlying infrastructure environments. Middleware - (e.g. MQ, Kafka or similar) WebLogic, Webserver environment - Apache, Tomcat Database - Oracle, MS-SQL, Sybase, No SQL Batch Monitoring - Control-M /Autosys Scripting - UNIX shell and PowerShell, PERL, Python Monitoring Tools Geneos or App Dynamics or Dynatrace or Grafana ITIL Service Management framework such as Incident, Problem, and Change processes. Preferably knowledge and experience on GCP. Nice to Have : 3+ years of experience in IT in large corporate environments, specifically in the area of controlled production environments or in Financial Services Technology in a client-facing function Good analytical and problem-solving skills ITIL / best practice service context. ITIL foundation is plus. Ticketing Tool experience – Service Desk, Service Now. Understanding of SRE concepts (SLA, SLO’s, SLI’s) Knowledge and development experience in Ansible automation. Working knowledge of one cloud platform (AWS or GCP). Excellent communication skills, both written and verbal, with attention to detail. Ability to work in virtual teams and in matrix structures.

JD for JAVA or SQL Production Support role: We are looking for 3 to 6 Years experience in JAVA or SQL Production Support Role. able to handle L2 and L3 level tickets. With Excellent Communication Skills. CTC : 09LPA - 13LPA Location: Bangalore and Pune Work timings: Rotational swift with Rotational week off (24/7 Support). Willing to work for night swift.

As a Lead Consultant - Oracle Fusion Cloud Financials at Protiviti India, you will play a pivotal role in delivering end-to-end ERP financial solutions for our clients. You will lead implementation projects, mentor teams, engage with senior stakeholders, and contribute to business development. This role requires deep functional expertise in Oracle EBS R12 and/or Oracle ERP Cloud Financials, combined with strong project management and client-facing skills. Key Responsibilities Lead & Mentor: Manage the Oracle Fusion Cloud Financials team, offering guidance, mentorship, and performance feedback to ensure high-quality delivery. Pre-Sales Collaboration: Work closely with clients during the pre-sales phase, understanding their unique business needs, and proposing fitting Oracle Fusion Cloud Financials solutions. End-to-End Implementation: Oversee the complete Oracle Fusion Cloud Financials project lifecycle, ensuring solutions are delivered on-scope, on-time, and within budget. Effective Project Management: Develop and maintain detailed project plans, strategically allocate resources, and diligently monitor milestones for timely project completion. Stakeholder Engagement: Proactively engage C-level stakeholders, provide regular project updates, address concerns, and effectively manage expectations throughout the project. Tailored Solutions: Apply your extensive Oracle EBS and Oracle Cloud expertise to design and implement customized financial solutions that align with client business objectives. Cross-Functional Collaboration: Partner seamlessly with technical consultants, developers, and analysts to ensure smooth and integrated system implementations. Industry Awareness: Stay current with the latest Oracle Cloud ERP trends, emerging technologies, and critical regulatory reporting changes to provide cutting-edge advice. Business Development: Take accountability for business development and revenue generation by identifying new opportunities and fostering strong, long-term client relationships. Process Enhancement: Initiate and drive continuous improvement efforts for better project delivery methodologies and practices. Solution Design & Data Migration: Lead To-Be Process Design, Fit-Gap Analysis, RICEFW Management, Data Migration Strategy design & execution, Cut-over execution, Integration testing, and user acceptance testing support. Criteria: What We're Looking For Experience: 10+ years of experience in ERP financials on Oracle EBS R12 and/or Oracle ERP Cloud . Must have experience on EBS/Fusion Financials implementation . Experience in India Local GST taxes (in EBS/Cloud) is a significant plus. Must have experience of at least 3 end-to-end implementations and production support assignments. Proven experience in Project Management, Solution Design, Data Migration, Integration, and Change Management . Educational Qualifications & Allied Skills: Preferred Background: Chartered Accountant (CA) or MBA or M.Tech from a well-known college/university. Key Modules: General Ledger (GL), Accounts Payables (AP) / Receivables (AR), Fusion Taxes/EBTAX, Cash Management (CM), Fixed Assets (FA), Fusion Expenses/iExpenses. Strong verbal and written communication skills are essential for effective stakeholder engagement and team leadership. If you are a highly motivated and experienced Oracle Financials expert looking to lead transformative projects and grow your career within a globally recognized consulting firm, we encourage you to apply!

Good communication skill1 #1 Person should be able to talk in large forums. This is very important Application Production support - Hands on experience in Splunk - Hands on experience in building CI CD pipelines – Candidate should have experience in supporting Technical Production support. ( Functional support is not a good fit) Cloud knowledge Good to have scripting skills, container, and Kubernetes knowledge. Technical Skills: Technology: JAVA / .Net framework , C# basics, Splunk, Cloud preferably PCF Experience in Production Deployment using CI/CD pipelines Splunk Query Skills: Ability to write effective Splunk queries for data analysis and monitoring Linux Administration: Experience with Linux Server troubleshooting common failures, health checks and administration tasks Real-Time troubleshooting of critical application workflows and incorporate feedback to product development. Should have good knowledge on splunk , should be able to write queries in splunk and create alerts. Good knowledge of ITSM framework. Should be good in analysis , able to find out solutions without much help. Triage alerts & diagnose/resolve critical issues, manage implementation of changes. Perform root cause analysis of critical incidents/alerts. Initiate and drive the Techlines in case of outages/major incidents/Batch abends and ensure .Service Restoration in the least time possible. Act quickly on the application Alerts and Batch Job failures. Identify manual toil, repetitive issues, and work with stakeholders with improvement plan. Should have basic experience in .net framework , C# to fix bug Able to write basic powershell commands. Knowledge of one or more of Message Brokers such as RabbitMQ, IBM MQ Knowledge of JIRA, confluence and remedy ticketing systems

Mandatory Skills: Application and Production Support, Power Shell, SQL Queries & Monitoring * Note- Only Mumbai locals and F2F Interview

30% Technical & 70% Customer Communication (On call & Email) Good understanding of web Services, API and IP based protocol Good understanding of network and firewall configuration Understanding Unix/Linux environment Understanding of PostgreSQL/MySQL Required Candidate profile Fluency in English Should be ready to give customer support over call. Flexible for rotational shifts (Including night shift) Linux experience is must SQL experience is must

Required Technical and Professional Experience: - Bachelors degree in computer science, Information Technology, or a related field (or equivalent work/practical experience). - 5+ years of mainframe programming experience. - Proficiency in COBOL and SQL programming in an IBM z/OS mainframe environment. - Extensive expertise in Job Control Language (JCL). - Knowledge of mainframe technologies, including CICS, VSAM, and DB2. - Test Support experience, including batch and online support, and break-fix support. - Familiarity using mainframe tools, including TSO, ISPF, SDSF, and IZWS Scheduler. - Development lifecycle experience, from Developing to System Test to UAT to Production. Primary Responsibilities: Prepare, run, and monitor test batch efforts in support of application teams Extract and load test data Participate in release management tasks Monitor test batch processes Provide first level testing support Coordinate test defect resolution with development teams and second level support.. 24 X 6 on-call support rotation is required Test Support Activities a.15 Different MF environments are there each has its specific parameters b.The staff has to make JCLs ready for each region when a new application ( set of 30-40programs) is ready to be tested. c.JCL changes, DB2 changes need to be done d.Test Data has to be unloaded from Production /Loaded ( masked ) in test region. So they should know how to Unload/ Load table data e.Mainly then run the Batche program to Test after the environment , data is setup. Some of the Batches are manually run and some have to be run from a Scheduler 2)L1 Support a.If something fails in the batch runs , they will coordinate with DB2 team , Application teams. They are not fixing things Key competencies : COBOL, JCL ( MODIFY/ CUSTOMIZE), DB2/SQL, DB2 LOAD/UNLOAD UTILITIES RUN FROM JCL, BATCH (JES,SDSF) understanding. CICS Basic Understanding, Scheduler aware