2639 Production Support Jobs - Page 49

Application Support/Prepaid App Support: ( 1 to 3 years of relevant experience) Grade: M1 Location: Navi Mumbai (Belapur) Roles and Responsibilities: Middleware, WebLogic, Linux, SQL Queries - (Mandatory). Java knowledge B.E, B.Tech/B.sc - Computer Science, IT, BCA, MCA Banking Domain exp is good to have. Desired Candidate Profile: Exp: 1 to 3 yrs Notice Period: Immediate to 30 days (Mandatory) Job Location: Navi Mumbai (Belapur) Male candidates only Flexible with shifts Work from Office 6 Days Work

We are thrilled to offer an exciting opportunity through our 6-month internship program for non-engineering undergraduates. If you're looking to gain real-world experience and earn a stipend, this could be the perfect fit! Our positions are available in Chennai and Mumbai. Interested candidates are encouraged to send their CVs to ashwinir@fss.co.in. Desired Candidate Profile: Exp: Fresher Notice Period: Immediate Job Location: Chennai Male candidates only Flexible with shifts (Rotational Shifts) Work from Office 6 Days Work B.Sc, BCA - Computer Science 2024 Graduates

Knowledge of Finance & Accounts Activities-GST/TDS, Income tax .Exp with ERP implementation environment handling application, data, Platform& infrastructure integration services. Exp applying methodologies for ERP- Priority Software implementations. Required Candidate profile Monthly/QLY/Yearly closing process understanding. Audit Coordination Statutory/Internal Audit

Job Description About the Job: This is a unique opportunity for someone with Computer Science background (and a good knack of programming) to apply their knowledge working closely with business teams, understanding the key metrics that the customers care about. The key deliverable for this role will be to understand the product application architecture and data model to be able to cater the business requirements that would primarily revolve around defining key metrics, reports, and work on standard data models to provide meaningful insights to the customer. The candidate will be actively working with cross functional teams to gather requirements and understand the business cases in detail to propose the best possible solution. In addition to this, the candidate will be required to resolve advanced technical problems brought to us by business, product team, sales personnel, and any other user of the solution. We capture more than 400 million data points daily across our solution. Hence the candidate must have the acumen to crunch large data sets to draw meaningful insights for the users. Our solution is based on a cloud-first approach; hence the candidate should be able to understand the cloud architecture and multiple application frameworks to understand the challenges/limitations and accordingly recommend optimizations/define new features. Key Responsibilities: Develop an in-depth understanding of IoT stack owned application architecture(s) Develop a deep understanding of our solution offerings Stay updated on industry trends, market demands, and competitor products/solutions Gain ownership of in-house developed data analytics frameworks (such as Metrics and Reports) Understand business use cases to define metrics/reports to capture meaningful and actionable insights Develop new reporting and enhance current reports to meet changing business needs Documentation of implemented changes/features/owned application(s) Understand the requirements from Offer team and develop corresponding changes and take them through whole SDLC journey including post-production support Priorities critical requirements and stride towards delivering it in a set timeline Qualifications Education qualification: Bachelors degree in CSE/IT engineering 2 to 4 years of experience in building web apps in Django Python with a focus on architecture and maintainability Proficiency in Data Structures and Algorithms and strong analytical and problem-solving skill Knowledge of DVCS like Git etc. Ardent desire to work at the intersection of technology and business Capability and desire to work in a dynamic and fast-paced environment with minimal direction. Good to have skill(s)/qualification(s): Bachelors degree from IITs, NITs and IIITs. Relational data design, Postgres DB SQL Time-series or large-scale databases Django Celery, Python based testing framework Good understanding of Microservices principles (Realtime and Event-Driven) Good understanding of API Design Dockerization of the application and maintaining containerized application on Kubernetes AWS/Azure/Google Cloud Schedule: Full-time Req: 009B4E

Job Description At Schneider-Electric, with our EcoStruxure platform, we deliver Innovation at Every Level. We are powering the Digitizing Economy, digitizing our customer experience, and digitizing the Energy and Automation segments. We are pioneering IoT/ IIoT with our state-of-the-art technologies, connected devices, next-generation cloud platform, analytics, and services. In this role, you will be a key part of our EcoStruxure Innovation Journey. Our 3-layered EcoStruxure platform consists of Connected Devices, Edge Control, and Apps/Analytics & Services on Cloud. You will contribute to developing core technologies related to the Edge Control layer and Apps/Analytics and services layer of the EcoStruxure platform. We are looking for a Senior Software Engineer with extensive experience in building Software Products for the Industrial Automation domain. Your primary responsibility will be to lead an Agile team to deliver industry-leading solutions for various business needs based on the Windows Platform. Responsibilities include: Strong joint-ownership of team deliverables. Design and implement product features in collaboration with business and stakeholders for the HMI domain based on Windows Platforms. Design reusable components, frameworks, and libraries. Work closely with the architect & architecture team to drive solutions. Review code and provide feedback relative to best practices and improving performance. Troubleshoot production support issues post-deployment and develop solutions as required . Mentor and guide other software engineers within the team. Strongly support the team to ensure Continuous Integration & Continuous Deployment. Contribute to continually improving efficiencies related to your team. Support working within the business processes and lead appropriate improvements . Occasionally work directly with support and sales staff to address critical customer needs. Qualifications Education: Bachelors Degree / M asters degree in engineering in Computer Science/Electrical Engineering/Telecommunication Engineering / M.C.A. Skillsets & Experience: At least 12 years of experience in designing and developing applications on the Windows platform. Extensive experience in developing applications using .NET, C#, WPF with strong design and programming skills. Strong knowledge of Cybersecurity and its applications. Proficient in OOAD and design patterns. Excellent communication and negotiation skills with a strong team player attitude. Strong analytical and problem-solving abilities Schedule: Full-time Req: 009GVF

Job description The Energy business line of Vaisala is working to speed the adoption of wind and solar power around the world through better and more cost effective measurement technologies and information services. We are now looking for a Sales Manager for Renewable Energy Business. In this position the focus region is India and you would be working from our New Delhi India location. Your main responsibility is to be part of the team tasked with developing and growing the sales of Vaisala Renewable Energy business in your region. This role includes prospecting, investigation, consultative selling and assisting our development teams in creating a better offering for our customers. This role requires a highly motivated self-driven person who is willing to work in fast changing conditions. Key responsibilities of the role include: Sell Vaisala suite of Weather Resource Data Tools, Consulting Services and Measurement Equipment to the Renewable Energy market comprised of OEM, IPP and Financial Institutions. Manage assigned Key Accounts in your territory Create and Implement the sales strategy to win new customers Achieving sales budget and Gross Margin targets. To be successful in this role, we re seeking for a candidate with the following qualifications: Strong knowledge of the Renewable Energy (wind and solar) market specifically in the areas of Resource Assessment, Resource Measurement and Renewable Energy production forecasting. 8 years of consultative selling experience with minimum 5 years of successful sales track record in the Renewable Energy sector Knowledge of contract practices for consulting services and capital equipment sales. Good networking and influencing skills Willingness to travel Fluent English You are an outstanding Sales Manager with unstoppable drive. You are competitive by nature with ability to win. You always put the customer first. You also understand that the good co-operation with different stakeholders is a must. Further Information: We offer a challenging work environment in a growing business with competitive compensation and benefits. At Vaisala the successful candidate will have the opportunity to work with interesting, motivated, and professional people within an organization that strongly supports personal growth and continued development. Please submit your application with cover letter, resume/CV and salary request by filling the online application form by June 20, 2017. Industry Electrical/Electronic Manufacturing and Renewables & Environment Employment type Full-time Experience Mid-Senior level Job function Sales Meet Vaisala Media Company Vaisala has been predicting the unpredictable for over 80 years. We are a global leader in weather and industrial measurements, and our technologies can be found in demanding environments from hospitals, national parks and data centers to airports and wind farms all over the world, and beyond, as even the Mars Rover Curiosity is equipped with our sensors. Vaisala plays an invisible yet indispensable role in people s lives worldwide by providing a range of innovative, high-quality solutions and services we simply could not do without. Headquartered in Finland, the company employs 1,600 professionals worldwide and is listed on the NASDAQ OMX Helsinki. Related posts: 35 0 0 Editor - EQ Int'l Media Network Related Posts

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Lead Software Engineer Overview ? Our decency quotient, or DQ, drives our culture and everything we'do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. The Fraud Products team (part of O&T) is developing new capabilities for MasterCards Decision Management Platform, which serves as the core for multiple business solutions to combat fraud and validate cardholder identity. Our patented Java-based platform processes billions of transactions per month in tens of milliseconds using a multi-tiered, message-oriented approach for high performance and availability. MasterCard software engineering teams leverage Agile development principles, advanced development and design practices, and an obsession over security, reliability, and performance to deliver solutions that delight our customers. we're looking for talented software development engineers and architects to develop advanced technologies and applications that are revolutionizing payments. Would you like to develop industry leading solutions for fighting fraud? Are you motivated by speeding business solutions to market? Do you want to innovate, using cutting edge technologies on challenging business problems? Do you want to work for a company that offers above and beyond benefits including paid parental leave, flexible work hours, gift matching, and even volunteer incentives while encouraging your own professional learning and development? Do you thrive in a place where you are continuously learning more while growing your skills and career? Role Successfully lead major projects and complex assignments with broad scope and long-term business implications. Work closely with other technical leads on assigned projects to assist in design and implementation tasks. Assist with production support issues by acting as a subject matter expert in resolving incidents and problem tickets. Plan, design and develop technical solutions and alternatives to meet business requirements in adherence with MasterCard standards, processes, and best practices. Participate in PoCs (Proof of Concept) and help the Department with selection of Vendor Solutions, Technologies, Methodologies and Frameworks. Design and build technical roadmaps to optimize services and functions with a focus on performance and cost/benefit optimization Conduct brownbag sessions on new and upcoming technologies, methodologies, and application appropriate frameworks. Actively look for opportunities to enhance standards and improve process efficiency. Be an integral part of the Agile SAFe discover and elaboration sessions. Perform requirements and design reviews, peer code reviews and PCI security reviews to ensure compliance with MasterCard standards. Have strong ownership of your team s software and are deep in the maintenance characteristics, runtime properties and dependencies including hardware, operating system, and build. Communicate, collaborate, and work effectively in a global environment. Public speaking as a technology evangelist for Mastercard. All About You Must be high-energy, detail-oriented, proactive and can function under pressure in an independent environment. Must provide the necessary skills to have a high degree of initiative and self-motivation to drive results. Possesses strong communication skills -- both verbal and written - and strong relationship, collaborative skills, and organizational skills. Willingness and ability to learn and take on challenging opportunities and to work as a member of matrix based diverse and geographically distributed project team. Knowledge of software development processes including agile processes and test-driven development Experience with the design and development of complex, multi-tier cloud native architectures. Degree in Computer Science or related field Essential Skills required: Technical experience using Java/J2EE Spring Framework (including Spring Boot) Distributed Computing at scale Cloud technologies like cloud foundry, Kubernetes Strong Linux and shell scripting Oracle & PL/SQL and advanced SQL scripting IDE such as JBoss Developer Studio/IntelliJ Desirable Skills: Experience working in at-scale distributed compute such as Gemfire, Apache Spark, Distributed Redis, Hazelcast, GridGain or similar Messaging - MQ and JMS Experience integrating vendor and open-source products into an overall system

8+ Years experience as a SAS Admin. Administer, schedule, and maintain production jobs for Analytics and Business Intelligence departments. Participate in monthly assessment of production support incidents. Administer SAS platform (SAS EBI, SAS VA, SAS MDM) installed on Windows server and RHEL. Strong communication skills to present technical information to business stakeholders. Manage Metadata security and Metadata backup/restore. Define and troubleshoot connections to Oracle, SQL, SAP, Salesforce platforms (operating system + SAS). SAS Visual Analytics administration. Solve or coordinate the solving of incidents and tickets. Apply for SAS licenses. File systems / partitions cleanup. Logs monitoring. Install hot fixes, service packs, upgrades add-on SAS components. As an On-Site SAS Administrator, you will assist the customer to maximize value of SAS technologies and ensure the highest levels of customer satisfaction. Developing and creating security schemes. Ensures the overall health and we'llness of the SAS platform. Designs, implements, and maintains platform security via SAS Metadata, Red Hat Enterprise Linux and the SAS Scalable Performance Data Server (SPDS). Ensures the platform is positioned for compliance with Catholic Health Initiatives IT policies and standards and agreed upon service levels. Work with clients to install and configure SAS software according to their business and architectural needs, including SAS Data Integration Studio, LSF, SAS Data Quality, SAS Business Data Network, SAS Studio, SAS Viya, and SAS Visual Analytics Troubleshoots hardware, software, or performance problems on the systems network Configuring, managing, monitoring and debugging mid-tier software Maintain a SAS Scalable Performance Data Server (SPDS) implementation, performing regular maintenance tasks including applying application updates, making configuration changes, and managing user accounts Work independently or as a member of a team to troubleshoot system issues Create and maintain system documentation including procedures, policies, plans Apply patches and configuration changes to Linux systems and SAS applications, maintaining compliance with DoD directives Monitor backup logs to ensure completion Monitor drop box three times daily Provides remote assistance to users in accessing and utilizing systems

We seek an experienced IT professional to join us as a Senior Site Reliability Engineer, working in the Product Reliability Engineering function who will: Perform day-to-day site reliability engineering functions including Maintenance and incident resolution for all applications, products, and services - including debit, prepaid and risk lines of business. Perform ongoing/Proactive analysis of various authorization, Api and UI based applications to detect potential problems and actively engage & facilitate the discussion to find the best possible solution. Work under direct supervision to ensure on-time delivery of projects, and production support plans for upgrades, enhancements, and deployments. Work closely with service partners such as product development, engineering teams to seamlessly implement the innovative solutions to improve the reliability, scalability, and efficiency. Assist in automating the routine tasks and processes to improve overall efficiency and reduce human errors. Actively participate in troubleshooting activities and SWAT calls and drive investigation towards swift resolution. Build comprehensive and robust documentation repositories that can facilitate knowledge transfer among L1/L2 peers. Assist the team with implementing GenAI and machine learning trends to continuously optimize the application reliability and efficiency. Work with observability team to design and implement the modern Visa observability solutions such as Anomaly detection, operations intelligent platform (OIP), Fault Isolation tool (FIT) across all Verifi products. Participate in on-call roster to support business including off-hours. Self-motivated, and have excellent interpersonal and communication skills. This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager. 3-6 years of relevant work experience and a Bachelors degree Preferred Qualifications:- 3 or more years of work experience with a Bachelor s Degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) 3 years of experience working with Java or .NET based business critical transaction processing, API or UI based applications. Experience with one or more programming languages such as Python, Java, .NET, C#, PowerShell, Bash scripting. Experience with writing queries and working with MSSQL and MySQL databases. Basic understanding of CI/CD pipelines and tools like Jenkins, chef etc. Strong understanding of networking concepts, protocols, and architecture. Basic understanding of ITIL concepts & processes such as incident/change/problem management, call triaging, escalation procedures and such. Basic understanding of Middleware components such as Kafka, Hazelcast, Qlik etc. Basic understanding of container orchestration systems, such as Kubernetes. Basic understanding of monitoring, logging and tracing tools such as Splunk, Prometheus, Grafana, riverbed etc., for troubleshooting and performance tuning. Basic understanding of AI frameworks and libraries to further enhance the application resiliency and day to day operational tasks. Prior experience with building tools to automate production support activities that enable efficiency and productivity of all operations groups. Prior experience working in shift model in 15*7 environments. Candidate should be comfortable communicating with technical and non-technical peer groups, including Account Management, Client Services, and other technical platform and application support groups. Strong work ethic, self-starter, ability to work in fast-paced, team-oriented environment.

This Senior Software Engineer role is for a self-motivated individual with excellent software engineering skills on Workday platforms. Your primary focus will be on building and maintaining various critical integrations with multiple systems. You will be working closely with business on various requirements and ensure a strong partnership with all stakeholders. This role is for an individual whose experience with software development forms a strong basis for designing scalable and resilient integration that ensures highest quality and availability. Responsibilities: As a Senior SW Engineer, design, enhance and build our HR platform in an agile development environment. Play part of multiple teams tasked with multiple projects ranging from building Custom Workday reports and calculated fields, BIRT Layout designs, Studio Integrations, EIB inbound and outbound integrations to highly functional, secure, scalable, and resilient real time Workday enhancements. Work on unit testing, code reviews and regular check-ins to continuous integration that will become part of your DNA Have total ownership of the solutions we provide for our HR and Learning customers making availability, performance, security, and reliability critical to our success. Adhere to SDLC governance framework. Engage with product managers, design team, and users to ensure that the right learning platforms and content providers are available and accessible to Visa employees and clients around the world. Provide technical leadership and partner with technology groups such as Engineering, Network, Security, and Infrastructure on project delivery activities. Monitor, troubleshoot, and enhance existing integrations to ensure they are functioning optimally. Ensure highest level of Engineering and Operational Excellence following Visa s core principles. Participate in vendor assessments and selection. Participate in various security assessment exercise with close coordination with Visas Cyber Security Team. Work with limited direction, usually within a complex and fast paced environment to drive delivery of solutions and meet service levels. This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager. Basic Qualifications 2+ years of relevant work experience and a Bachelors degree, OR 5+ years of relevant work experience Preferred Qualifications 3 or more years of work experience with a Bachelor s Degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) Experience with Workday integrations (EIB, Studio, calculated fields, and advanced custom reports). Familiarity with utilizing Workday API documentation to build technical design documentation for both Workday integrations, Production Support teams, and for non-Workday technical teams. Capable of diagnosing system errors from log files and translating into technical errors into business actions. Workday Core Connector and Effective Change Interface experience is required (CCW, CCB, WECI, PECI, PICOF) Experience custom report layouts using BIRT and RaaS reports based on business requirements and wireframes. Experience on Workday Extend platform will be a plus. Experience on Full Stack development platform (.Net, C#, SQL, Visual Studio/Code, SOAP, REST, XML, XSLT, JSON, and API) will be a plus. Working experience on JIRA tool and Agile methodology. Experience working/communicating effectively with diverse business and IT staff in multiple locations and in a multinational environment is very strongly preferred Proven experience in eliciting and elaborating business requirements, drafting system design specifications, and developing technical solutions Strong follow-through, ability to drive to closure and resolution of complex system issues. Excellent problem identification, analysis and solving skills Demonstrated ability to absorb, analyze, and understand new information, technologies, and practices quickly Active listener, quick learner, customer focused, relationship builder, team player. Have a continuous learning mindset to be able to fungible in different Tech stack and workstream if needed be.

Digital + Commercial Technology Lead- Offshore Technical Resource Management No. of Positions: 1 Relevant Experience: 10 to 12 Years Experience: 10+ Years 11+ Years Job Location: Hyderabad Job Type: Full Time Work Timing: General Shift (US EST time zone) Work Mode: Hybrid Company overview: About Estuate At Estuate , more than 400 uniquely talented people work together, to provide the world with next-generation product engineering and IT enterprise services. We help companies reimagine their business for the digital age. Incorporated in 2005 in Milpitas (CA), we have grown to become a global organization with a truly global vision. At Estuate, we bring together talent, experience, and technology to meet our customer s needs. Our Extreme Service culture helps us deliver extraordinary results. Our key to success We are an ISO-certified organization present across four distinct global geographies. We cater to industry verticals such as BFSI, Healthcare & Pharma, Retail & E-Commerce, and ISVs/Startups, as well as having over 2,000 projects in our portfolio. Our solution-oriented mindset fuels our offerings, including Digital Platform Engineering, Digital Business Apps, and Digital Security & GRC. Our culture of oneness At Estuate, we are committed to fostering an inclusive workplace that welcomes people from diverse social circumstances. Our diverse culture shapes our success stories. Our values unite us. And, our curiosity inspires our creativity. Now, if that sounds like the place you d like to be, we look forward to hearing more from you. Currently, we are looking for a Digital + Commercial Technology Lead- Offshore Technical Resource Management to join our team. Job Description We are seeking an experienced and dynamic Digital + Commercial Technology Lead to oversee and manage our offshore technical team in India. As the team lead, the ideal candidate will possess a strong background in IT delivery, outstanding leadership abilities, and a proven track record of supporting Sales & Marketing functions, including Digital, Commercial, Brands, Marketing, and 1P data stakeholders. This role requires close collaboration with onshore teams and stakeholders to ensure seamless integration and delivery of technical solutions. Responsibilities include providing production support, managing work intake across diverse team portfolios, overseeing resource allocation, ensuring on-time and on-budget project execution, and managing team budgets. The successful candidate will also focus on talent management and maintaining high team morale. Candidates must be willing to work onsite in Hyderabad four days a week and be available during US Eastern Standard Time hours. Key Responsibilities Leadership & Management: Lead and manage an offshore technical team, fostering high performance, motivation, attention to detail, and professional growth. Project Deliverables: Oversee the planning, execution, and delivery of technical projects, ensuring all timelines, scope, and budget requirements are met with urgency. Provide structured weekly status reports to the onshore team, highlighting progress on key initiatives. Collaboration: Partner closely with onshore teams to ensure offshore activities are fully aligned with overall business objectives and project goals. Resource Allocation: Effectively allocate and manage technical resources to meet project and operational demands, while continuously seeking ways to enhance team productivity. Ensure up-to-date and accurate reporting on resource assignments, clearly communicating who is responsible for each task or initiative. Quality Assurance: Implement and uphold quality assurance processes to maintain high standards of technical delivery. Communication: Ensure transparent and effective communication between offshore and onshore teams regarding production support, project status, risks, and issues. Understand business priorities and respond accordingly. Problem Solving: Proactively identify and resolve technical and operational challenges for seamless project execution. Stakeholder Management: Build and maintain strong relationships with key stakeholders by providing regular updates and addressing concerns or requirements. Qualifications Education: Bachelor s degree in Computer Science, Information Technology, or a related field is required; a Master s degree is preferred. Experience: At least 10 years of experience in Digital/DTC technologies, or a similar field, including a minimum of 5 years managing offshore technical teams. Technical Skills: Strong understanding of software development, IT infrastructure, and project delivery methodologies. Knowledge and experience working with Agile Development teams and Scrum Methodologies and DevOps practices. Leadership Skills: Proven ability to lead and inspire technical teams, with excellent interpersonal and communication skills. Problem-Solving: S trong analytical and problem-solving abilities, with a proactive approach to addressing challenges. Cultural Awareness: Ability to work effectively in a multicultural environment and manage teams across different time zones. Preferred Qualifications Experience working in a global organization with distributed teams. Knowledge and certifications in ITIL, Agile, and DevOps practices. Familiarity with SOX and other compliance requirements in the context of delivery and operations practices. Experience with Salesforce and Anaplan is a plus.

Key Areas of Responsibilities Develop new systems or enhance existing systems to meet business requirements Work with development managers and other colleagues to design and review technical solutions Adopt new technologies and frameworks in projects Support project managers by providing reliable estimates and alerting them of delays or issues as early as possible Follow the processes for version control, continuous integration and release management Keep record and documents on design, support, user manuals and operation procedures Ensure code is covered thorough by unit tests and rigorously tested before deploying to QA or UAT Coordinate with production support teams on releases and issue management Other tasks related to projects as directed by the manager Requirements 4-8 Experience At Least One of development skills in Java C++ Vue3 Strong problem-solving and analytical skills Working knowledge of unit testing frameworks and best practices Good attention to detail Strong team work and collaboration ethic

Key Areas of Responsibilities Develop new systems or enhance existing systems to meet business requirements Work with development managers and other colleagues to design and review technical solutions Adopt new technologies and frameworks in projects Support project managers by providing reliable estimates and alerting them of delays or issues as early as possible Follow the processes for version control, continuous integration and release management Keep record and documents on design, support, user manuals and operation procedures Ensure code is covered thorough by unit tests and rigorously tested before deploying to QA or UAT Coordinate with production support teams on releases and issue management Other tasks related to projects as directed by the manager Requirements 8-10 Experience At Least One of development skills in Java C++ Vue3 Strong problem-solving and analytical skills Working knowledge of unit testing frameworks and best practices Good attention to detail Strong team work and collaboration ethic

Job Title: Fixed Income Production Support Engineer Location: Pune, India Corporate Title: AS Role Description The Production Support Engineer acts as a professional in the Global Fixed Income IT support team, providing front line support to the trading and sales business community and their associated applications used by the Global Fixed Income business. The team is responsible for management of Deutsche Banks premier trading platforms providing execution, market data and post-trade services to external and internal clients. Each individual is expected to balance between fast response (e.g. electronic trading monitoring and incident management) and longer term activities (e.g. DevOps, release planning, security and audit reviews). A single day or even a single hour is likely to see a mix of both. Working in Production Support means you'll use both creative and critical thinking skills to maintain application systems that are crucial to the daily operations of the firm. You'll work collaboratively in teams on a wide range of projects based on your primary area of focus. While learning to fix application and data issues as they arise, you'll also gain exposure to software development, testing, deployment, maintenance and improvement, in addition to production lifecycle methodologies and risk guidelines. Finally, you'll have the opportunity to develop professionally and to grow your career in any direction you choose. Your key responsibilities Act as a Production Support engineer in the Global Fixed Income IT front office production service team, providing first and second level support to the Trading, Sales and business community for the suite of applications and their associated components. Serve as single point of contact to the business, acting as the prime liaison for the application suite into the incident, problem, change, release, capacity, and continuity functions. The role also includes but is not limited to: Production support/engineering role - Providing technical advice/resolution, Ensuring that all issues are recorded and tracked in accordance to policy, Reviewing and ownership of all outstanding issues, Management and communication of major production incidents Oversight into the release of change into the production environment Active participation in regular capacity and monitoring reviews User queries and Training Liaising with development teams on new application handover and 3rd line escalation of issues The role also demands an early start on Mondays (including on Public Holidays) and any other weekdays and working on Weekends (for releases) and public holidays Your skills and experience This role requires a wide variety of strengths and capabilities, including: At least Bachelors degree in a Technical / Engineering subject or equivalent experience Basic knowledge of application development lifecycle and maintenance Experience of 4-10 years in Financial/Investment banking domain and supporting front office trading applications Ability to work collaboratively in teams and develop meaningful relationships to achieve common goals Familiarity with production management i.e. capacity management, incident management, problem management, change management Understand business fundamentals of Fixed Income (Rates, Credit, Intraday Risk, and EOD Risk) trading including Post Trade functions. Written and verbal communication skills sufficient to communicate directly with business and technical partners at all levels. Systematic, fact based decision making and problem solving. Unix/Linux: Linux skills and process management Some exposure to shell scripting (e.g. bash), Perl and/or python Databases: Required Intermediate: Oracle SQL, Optional Sybase, MS sql Networks Required Intermediate : TCP/IP, UDP, Network monitoring, Low latency networks Optional multicast, routing Messaging: One or more of - LBM (Informatica UltraMessaging), Tibco EMS, Solace Team Player work with multiple teams, vendors and groups Detail Oriented Can organise and work with multiple systems Ability to manage and prioritise multiple issues; work under pressure Adaptable and able to quickly learn new processes and/or technologies

Work with product management and development teams to understand the requirements and design of the application. Prepare test cases for the requirements that you get from PMs and Dev. Ensure that you are following all the Test artifacts. Needed to lead a team. Maintain proper protocol for usage of Bug Tracking System by testing team. Mentor, guide and provide on the job training to junior test engineers. Understand the automation coverage and ensure that 100% automation coverage is present. Need not work on coding but need to workwith an automation team and give them requirements. Should be able to work as individual resources and should not depend on others. Having Experience in SDLC & STLC. Should have good exposure on Production systems and should be able to give good ideas and suggestions on how to improve the non-prod environment. Should be very good at checking logs and understanding the issues. Should be a faster learner and wear multiple hats like performance testing, Load testing. Should have a mindset of Automating the work and reducing the redundant work. Excellent written and verbal communication skills. Should have experience on Linux commands. Should have knowledge on SQL queries. Should be Bold and blunt in Communication. Should have knowledge on performance strategies. Good to have experience in Automation. Having experience on Production support is good to have. Should have knowledge on how to deploy the code in multiple environments.

Manages relationships with business and technology executives/sponsors and vendors for technical products and understands the work deliverables and performance of the Technology Management team by following outcomes from business and client feedback Leads a team of Senior Managers whose teams manage multiple systems through maintenance, modification and problem resolution, in order to support ongoing delivery of services and/or operations. Accountable for ensuring the senior management team have a close working relationship with Production Support Application Service Managers, in other regions Manages and organises team of ~340 (locally) Senior escalation point of contact for Banking APS&E team during India time-zone Leads recovery triages for Business Impacting Incidents during the India time-zone Accountable for ensuring the GBS India Production Support teams meet all required standards and SLAs, for example but not limited to, Incident Management, Problem Management, RISE deliverables and Release Management Develops and delivers the strategy for this function Ensures effective communication to stakeholders & senior management on all issues and incidents Creates an inclusive and healthy working environment and helps to resolve organisational impediments/blockers by sponsoring opportunities that improve processes, staying close to teams and their experiences, and identifying new opportunities to enhance efficiency and gain a competitive advantage Conducts portfolio level resourcing and financial management activities, establishes target outcomes through objectives and key results, tracks strategic technology outcomes aligned to the portfolio strategy, and promotes the organisation and its resources to achieve them Facilitates performance and career development of teams through performance reviews, coaching, and creating development plans that are needed to build competencies and skills Establishes a culture of risk and compliance management, ensuring the organisation is compliant with all applicable policies and standards Ensures that execution is aligned with Portfolio strategy by working with Portfolio Product Executives and other value stream stakeholders Manages procurement, vendor evaluations, and negotiating vendor contracts for technical products and services for the organisation Managerial Responsibilities: This position will also have responsibilities for managing associates all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above. Diversity & Inclusion Champion: Breaks down barriers to create a more inclusive environment that supports company D&I goals Manager of Process & Data: Challenges end-to-end process efficiency and effectiveness, champion data driven decision-making and removes obstacles to optimise operations Enterprise Advocate & Communicator: Contributes to enterprise strategy and influence messaging to connect team contributions to business purpose, results, and success Risk Manager: Inspects and challenges risk controls, governance and culture to ensure the timely identification, escalation, debate and remediation of risk across the organisation People Manager & Coach: Coaches to sustain and elevates organisational performance while differentiating to ensure pay for performance Financial Steward: Efficiently allocates and manages resources across the organization to drive short and long term profitability Enterprise Talent Leader: Inspects and manages the health of the bench to ensure succession for the organisation, while supporting enterprise talent needs Driver of Business Outcomes: Mobilizes organisational resources to deliver the full range of the bank’s capabilities to meet client needs and to gain competitive advantage Skills: Risk Management Financial Management Business Acumen Influence Result Orientation Technical Strategy Development Analytical Thinking Collaboration Data Management Stakeholder Management Architecture DevOps Practices Solution Delivery Process Solution Design User Experience Design Required: Bachelor’s degree in Computer Science, Information Technology, Engineering or related field Experience in the financial services industry particularly in the areas related to Banking Production Services Minimum of 15 years of experience in technology leadership roles, with a proven track record of managing large (100+), complex technology teams and projects Demonstrated ability to lead, mentor and motivate high performing technical teams Proven experience in strategic planning and execution Ability to manage multiple projects and multiple senior level stakeholders Excellent verbal and written communication skills Ability to work collaboratively across departments and with senior management Strategic thinker with continual improvements at the forefront Excellent communication skills, experience of addressing a large audience to deliver key messages Innovation

The Opportunity Avantor is looking for a Sales Application Support Specialist Spanish Language. The associate will be responsible for providing both pre- and post-sales technical support to customers and sales associates via telephone, email, and live chat. The team comprises experts from various scientific fields within Life Sciences. What were looking for Education: Graduate/Postgraduate Degree in Chemistry, Biology, Microbiology, Biotechnology, or an equivalent life science discipline. Experience: 0-2 years of experience working in Life science-related industry (exmolecular/ microbiology labs). Language Proficiency: Proficient in Spanish (Level B1/B2 preferred) Preferred Qualification: Communication Skills: Excellent communication skills with telephone etiquette. Team Player: Strong team player with a drive for results. Customer-Centric Approach: Ability to provide accurate information in a user-friendly manner to both technical and non-technical purchasers. Sales Awareness: Understanding of the sales process and commercial aspects of the service, with attention to detail and accuracy. Analytical Skills: Ability to comprehend technical enquiries, analyze customer requirements, and ensure complete information before formulating responses. Competencies: Analytical and Critical Thinking Collaboration & Teamwork Continual Improvement and Innovation Customer Focus Developing People Driving Results Adherence to Avantors policies, procedures, rules, and guidelines Upholding Avantor Culture and Values H ow you will thrive and create an impact: Technical Support: Offer first-line technical information about our product range to customers via hotline or email. Enquiries are allocated among team members to leverage their technical expertise, with an emphasis on expanding knowledge and addressing diverse queries. Sales Enhancement: Maximize sales opportunities through technical assistance by: Providing product specifications and application support Checking product compatibility Identifying products based on end-user applications Suggesting alternatives for unavailable products Upselling products and services where feasible Database Maintenance: Maintain a comprehensive database of supplier product information, specifications, and certificates. Relationship Building: Foster strong relationships with Avantor sales staff and customer service associates to ensure seamless service delivery. Perform Under Pressure: Deliver results under pressure, adhering to agreed service levels and following through on all commitments. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer. Why Avantor Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science. The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor. We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. EEO Statement: We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at recruiting@avantorsciences.comand let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. 3rd party non-solicitation policy:

The Opportunity Avantor is looking for a Sales Application Support Specialist German Language. The associate will be responsible for providing both pre- and post-sales technical support to customers and sales associates via telephone, email, and live chat. Our team comprises experts from various scientific fields within Life Sciences. What were looking for Education: Graduate/Postgraduate Degree in Chemistry, Biology, Microbiology, Biotechnology, or an equivalent life science discipline. Experience: 0-2 years of experience working in Life science-related industry (exmolecular/ microbiology labs). Language Proficiency: Proficient in German (Level B1/B2 preferred) Preferred Qualification: Communication Skills: Excellent communication skills with telephone etiquette. Team Player: Strong team player with a drive for results. Customer-Centric Approach: Ability to provide accurate information in a user-friendly manner to both technical and non-technical purchasers. Sales Awareness: Understanding of the sales process and commercial aspects of the service, with attention to detail and accuracy. Analytical Skills: Ability to comprehend technical enquiries, analyze customer requirements, and ensure complete information before formulating responses. Competencies: Analytical and Critical Thinking Collaboration & Teamwork Continual Improvement and Innovation Customer Focus Developing People Driving Results Adherence to Avantors policies, procedures, rules, and guidelines Upholding Avantor Culture and Values H ow you will thrive and create an impact: Technical Support: Offer first-line technical information about our product range to customers via hotline or email. Enquiries are allocated among team members to leverage their technical expertise, with an emphasis on expanding knowledge and addressing diverse queries. Sales Enhancement: Maximize sales opportunities through technical assistance by: Providing product specifications and application support Checking product compatibility Identifying products based on end-user applications Suggesting alternatives for unavailable products Upselling products and services where feasible Database Maintenance: Maintain a comprehensive database of supplier product information, specifications, and certificates. Relationship Building: Foster strong relationships with Avantor sales staff and customer service associates to ensure seamless service delivery. Perform Under Pressure: Deliver results under pressure, adhering to agreed service levels and following through on all commitments. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer. Why Avantor Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science. The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor. We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. EEO Statement: We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at recruiting@avantorsciences.comand let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. 3rd party non-solicitation policy:

Proficiency with the web stack and web services applications Experience in troubleshooting and analytical skills to determine the root cause of issues Working understanding of relational and no-SQL database concepts Experience in Linux and Kibana Required Candidate profile Comfortable with 24*7*365 support role Exceptional verbal and written communication Docker containerization, virtualization Basic networking knowledge Experience in Application Monitoring Tools

We’re hiring a Manhattan OMS Support Engineer (preferably 2017) for L1/L2 support. Must handle order, inventory, and integration issues with strong troubleshooting skills in a production support environment.

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Python (Programming Language) Good to have skills : Python on AzureMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as a vital link between clients and the systems or applications they utilize. Your day will involve engaging with clients to understand their needs, addressing their concerns, and ensuring that our high-quality systems operate seamlessly. You will leverage your exceptional communication skills to provide clarity and support, while also utilizing your in-depth product knowledge to diagnose issues and design effective resolutions. Your role is crucial in maintaining client satisfaction and ensuring the smooth functioning of our applications. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the development and implementation of best practices for application support.- Provide training and guidance to junior team members to enhance their skills and knowledge. Professional & Technical Skills: - Must To Have Skills: Proficiency in Python (Programming Language).- Good To Have Skills: Experience with Python on Azure.- Strong problem-solving skills to identify and resolve technical issues efficiently.- Ability to communicate complex technical concepts to non-technical stakeholders.- Experience with debugging and troubleshooting applications in a production environment. Additional Information:- The candidate should have minimum 3 years of experience in Python (Programming Language).- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : SAP Quality Management (QM) Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot software problems, analyzing system performance, and ensuring that business operations run smoothly. You will engage with users to understand their challenges and work towards effective solutions, all while maintaining a proactive approach to system management and support. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the development and implementation of software solutions to enhance system performance.- Document and communicate findings and solutions effectively to stakeholders. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP Quality Management (QM).- Strong analytical skills to diagnose and resolve software issues.- Experience with system monitoring tools to ensure optimal performance.- Ability to collaborate effectively with cross-functional teams.- Familiarity with software development life cycle and methodologies. Additional Information:- The candidate should have minimum 3 years of experience in SAP Quality Management (QM).- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Microsoft Intune Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve software-related challenges, ensuring that business operations run smoothly and efficiently. You will engage in problem-solving activities, analyze system performance, and implement solutions that enhance the overall functionality of the systems you support. Your role will be pivotal in maintaining the integrity and reliability of the applications that are essential to the organizations success. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor system performance and proactively address potential issues. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Intune.- Good To Have Skills: Experience with mobile device management solutions.- Strong understanding of application support processes and methodologies.- Familiarity with troubleshooting techniques for software applications.- Experience in collaborating with cross-functional teams to resolve issues. Additional Information:- The candidate should have minimum 5 years of experience in Microsoft Intune.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : SAP Project System (PS) Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot problems, analyzing system performance, and ensuring that all applications run smoothly to support business operations effectively. You will engage with users to understand their challenges and work diligently to implement solutions that enhance system functionality and user experience. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the development and implementation of application support processes to improve efficiency.- Provide training and support to junior team members to enhance their skills and knowledge. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP Project System (PS).- Strong analytical and problem-solving skills to diagnose and resolve issues effectively.- Experience with system monitoring tools to ensure optimal performance.- Ability to document processes and create user guides for better understanding.- Familiarity with database management and data integrity practices. Additional Information:- The candidate should have minimum 3 years of experience in SAP Project System (PS).- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : SAP Basis Administration Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with different teams, analyzing system performance, and ensuring that all applications run smoothly to support business operations effectively. You will engage in troubleshooting activities, working diligently to maintain system integrity and enhance user experience across the organization. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor system performance and proactively address potential issues. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP Basis Administration.- Strong understanding of system architecture and database management.- Experience with system monitoring tools and performance tuning.- Familiarity with backup and recovery processes.- Ability to troubleshoot and resolve technical issues efficiently. Additional Information:- The candidate should have minimum 5 years of experience in SAP Basis Administration.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education