About the Company/Team
Our Cloud Operations team is responsible for ensuring the reliability, scalability, and security of production infrastructure that supports a rapidly growing global client base. The team is committed to operational excellence, automation, and continuous improvement, ensuring seamless delivery of cloud-hosted applications and services. Through strong collaboration with engineering, DevOps, and support teams, we enable high availability and high performance across mission-critical environments.
As a
Cloud Operations Engineer
, you will manage, support, and optimize cloud-based production systems. You will be responsible for application deployments, system monitoring, troubleshooting, performance tuning, and automation initiatives across multi-cloud environments. This role requires strong technical expertise, a proactive mindset, and the ability to work in a
24×7 rotational shift model
, including night shifts.
Responsibilities
Responsibilities-
- Deploy, configure, upgrade, and support applications in cloud environments.
- Monitor production systems, respond to alerts, and ensure high availability.
- Troubleshoot infrastructure, application, and networking issues with quick turnaround.
- Perform incident management, document actions, and provide RCA reports.
- Manage backups, data recovery, and support disaster recovery planning and testing.
- Automate recurring operational tasks using CI/CD and infrastructure-as-code tools.
- Build and maintain new cloud environments, servers, and application stacks.
- Implement and enforce security best practices across all cloud systems.
- Support network-related tasks including firewall rules, DNS, and load balancing.
- Collaborate with engineering, QA, and support teams to ensure smooth release cycles.
- Maintain system documentation, configurations, runbooks, and operational guidelines.
- Participate in performance tuning, capacity planning, and continuous optimization efforts.
- Follow ITIL-based processes for change management and service delivery improvement.
Qualifications & Skills
Mandatory:
- Bachelor’s or Master’s degree in Computer Science, IT, or related field.
- 6+ years of experience in IT operations, cloud operations, or application support.
- Hands-on experience with major cloud platforms (OCI, AWS, Azure, GCP).
- Strong troubleshooting skills on Windows and Linux servers.
- Working knowledge of DevOps concepts and CI/CD pipelines.
- Proficiency with automation/configuration tools (Git, Jenkins, Terraform, Chef, etc.).
- Knowledge of containerization and orchestration technologies (Docker, Kubernetes).
- Strong understanding of networking fundamentals—DNS, routing, load balancing, firewalls.
- Excellent communication skills and willingness to work in 24×7 rotational shifts.
Good-to-Have:
- Exposure to big data technologies such as Hadoop or Kafka.
- Experience supporting large-scale distributed systems.
- Familiarity with ITIL processes and structured incident/change management.
Qualifications
Career Level - IC3
About Us
As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all.Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States.Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
