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Production Engineer - Real Estate

Production Engineer - Real Estate

BNP Paribas

5 - 10 years

6 - 10 Lacs

Mumbai

Posted:5 hours ago| Platform:

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Skills Required

oracle confluence production dynatrace sharepoint problem solving engineering sql server production support manpower handling writing cutting manufacturing production supervising it infrastructure production engineering itil communication skills

Work Mode

Work from Office

Job Type

Full Time

Job Description

The ISPL RE APS team is being built to set-up a global Real Estate APS delivery of services in synergy with teams in France & other international sites of Real Estate APS. Leveraging BNP Paribas Paris teams expertise and ISPL IT skills, the goal is to enable applications flawless production.

The mutualized APS team is meant to provide a set of added value technical services to Real Estate business lines, contributing to major IT transformations including infrastructure obsolescence management, infrastructure security updates, modernization of our tools & technologies, automation of our operations thus building a secure and stable production environment.

The ITOps/Production Engineer for the RE APS team will be primarily responsible for technical upgrades, actions on applications infrastructure and some security-related actions, including security and obsolescence patching, server decommissioning, access requests management, etc. Resources will also be responsible for incident, problem & change management.

This team will actively co-ordinate & lead together with France team on different transformation levers of Real Estate Production.

To meet these challenges, the APS team will be using BNP Paribas procedures and processes defined by Paris teams or jointly defined with ISPL teams.

A strong relationship is also to be built between the RE APS team and dedicated business lines teams.

The teams scope will be expanded in the future beyond the first set of described activities depending on business applications needs and the overall BNP Paribas IT organisation.

Responsibilities

Direct Responsibilities

Execute requested actions based on defined procedures and processes:

o Ensure the quality of change/incident/problem tickets

o Animate Change Approval Board

o Communicate the planned changes and the results.

o Coordinate and communicate on notable and major incidents.

o Lead incident crisis meetings.

o Ensure SLAs and processes are met

o Report KPIs

o Consolidate and animate the Steering Committees for all countries

Contributing Responsibilities

Ensure the audit and alignment of Production to the IT Group Governance and Target Operating Model by setting up and deploying controls to maintain a high level of quality of the production activities.

Ensure the quality of KPIs

Centralize Production KPIs and processes

Manage Confluence and SharePoint of the Production.

Following and managing IG recommendations

Managing and ensuring that the production operational activities are documented and referrenced to the group Procedure

Technical & Behavioral Competencies

Strong Knowledge of ITIL

Strong knowledge IT infrastructure

Familiarity with Monitoring tool like Dynatrace

Familiarity with database technology is required: Oracle and SQL Server

Good written and spoken English.

Measure and identify areas for improving Quality and overall Delivery.

Able to communicate efficiently and effectively.

Good Team Player

Specific Qualifications (if required)

Skills Referential

Behavioural Skills : (Please select up to 4 skills)

Ability to collaborate / Teamwork

Ability to deliver / Results driven

Communication skills - oral & written

Creativity & Innovation / Problem solving

Transversal Skills:

Choose an item.

Analytical Ability

Ability to develop and adapt a process

Ability to understand, explain and support change

Ability to manage / facilitate a meeting, seminar, committee, training

Education Level:

Bachelor Degree or equivalent

Experience Level

At least 5 years

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Production Engineer - Real Estate