Product Trainer

As a Training Resource, you will be responsible for developing and delivering training programs to educate users on our software products. You will work closely with product development teams and customer support to ensure that training materials are up-to-date and align with product features and user needs. Your role is crucial in enabling users to effectively leverage our software solutions, enhancing user satisfaction and product adoption. Key Responsibilities: - Design, create, and maintain comprehensive training materials, including user manuals, guides, e-learning modules, and presentation decks. - Facilitate training workshops, webinars, and one-on-one sessions for various user groups, ranging from beginners to advanced users. - Provide ongoing support and troubleshooting assistance to users, addressing questions and concerns related to software functionality. - Gather and analyze feedback from training participants to continuously improve training programs and materials. - Work closely with product management, engineering, and marketing teams to understand product updates and incorporate changes into training content. - Maintain detailed records of training sessions, attendance, and participant progress. - Assist in onboarding new employees and clients, ensuring they are equipped with the knowledge needed to utilize software effectively. - Stay updated on industry trends, software advancements, and best practices in training methodologies. Qualifications Required: - Candidates with at least 10 years of experience as a Product Trainer or Process Trainer in a company are encouraged to apply with an updated resume. Please note that the details of the company were not provided in the job description. As a Training Resource, you will be responsible for developing and delivering training programs to educate users on our software products. You will work closely with product development teams and customer support to ensure that training materials are up-to-date and align with product features and user needs. Your role is crucial in enabling users to effectively leverage our software solutions, enhancing user satisfaction and product adoption. Key Responsibilities: - Design, create, and maintain comprehensive training materials, including user manuals, guides, e-learning modules, and presentation decks. - Facilitate training workshops, webinars, and one-on-one sessions for various user groups, ranging from beginners to advanced users. - Provide ongoing support and troubleshooting assistance to users, addressing questions and concerns related to software functionality. - Gather and analyze feedback from training participants to continuously improve training programs and materials. - Work closely with product management, engineering, and marketing teams to understand product updates and incorporate changes into training content. - Maintain detailed records of training sessions, attendance, and participant progress. - Assist in onboarding new employees and clients, ensuring they are equipped with the knowledge needed to utilize software effectively. - Stay updated on industry trends, software advancements, and best practices in training methodologies. Qualifications Required: - Candidates with at least 10 years of experience as a Product Trainer or Process Trainer in a company are encouraged to apply with an updated resume. Please note that the details of the company were not provided in the job description.