Product Trainer

As a Training Specialist, you will be responsible for developing and delivering training programs to educate users on our software products. Working closely with product development teams and customer support, you will ensure that training materials are up-to-date and align with product features and user needs. Your role is crucial in enabling users to effectively leverage our software solutions, enhancing user satisfaction and product adoption. Your responsibilities will include designing, creating, and maintaining comprehensive training materials such as user manuals, guides, e-learning modules, and presentation decks. You will facilitate training workshops, webinars, and one-on-one sessions for various user groups, ranging from beginners to advanced users. Providing ongoing support and troubleshooting assistance to users, addressing questions and concerns related to software functionality, will also be part of your duties. Additionally, you will gather and analyze feedback from training participants to continuously improve training programs and materials. Working closely with product management, engineering, and marketing teams, you will understand product updates and incorporate changes into training content. Maintaining detailed records of training sessions, attendance, and participant progress will be essential. You will also assist in onboarding new employees and clients, ensuring they are equipped with the knowledge needed to utilize the software effectively. Staying updated on industry trends, software advancements, and best practices in training methodologies will be crucial for success in this role. Candidates with at least 10 years of experience in training as a Product Trainer or Process Trainer in a company are encouraged to apply with an updated resume.,