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Comviva Technology
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Product Support (I4)

Product Support (I4)

Comviva Technology

2 - 4 years

4 - 6 Lacs

kolkata mumbai new delhi hyderabad pune chennai bengaluru

Posted:None| Platform:

Apply

Skills Required

unix customer management ticketing application support 3g networking linux troubleshooting oracle product support

Work Mode

Work from Office

Job Type

Full Time

Job Description

Application Support Engineer experiance in telecom domain or similar with technologies uses Java, JSP, Oracle, SQL server ,MY SQL ,Tomcat ,Apache or any middle ware in Unix ,Linux or Solaris environment. Handsome exposure in Cloud/AWS, Kubernetes, Linux , Unix environment having Shell script , perl script knowledge. Knowledge of Ticketing tool , Service Management and Infra (Switches, Load Balancer, Storage etc.)

Category Skill Set Degree of Skills Required Development Language &
Technologies Scripting Languages (Python/Perl/Shell) Mandatory Database & ORM Relational Databases (MySQL/Oracle/Maria DB) Mandatory Testing, Debugging & Monitoring Troubleshooting, Analysis & Debugging Mandatory Network Technology & Protocol Stack GSM, 3G/4G/5G Network Nodes and Architecture Mandatory Infra & Deployment Management OS & Virtualization Mandatory Testing, Debugging & Monitoring Problem Solving and RCA Desirable Testing, Debugging & Monitoring Monitoring Dashboards (Grafana/Chronograph/
kibana/ELK/Nagios) Desirable Best Practices Security Guidelines & Tools (Acunetix/Burp etc.) Desirable Best Practices Cloud Desirable Best Practices Customer Management Desirable Network Technology & Protocol Stack Protocol Stack (SS7/SIGTRAN/IP) / (SIP/RTP, ISUP, MAP) Desirable Infra & Deployment Management Networking & Cluster Desirable Best Practices Agile Methodology Optional Software Engineering &
Programming Fundamentals Configuration and Release Management, Change Control and Management Optional Best Practices Performance Tuning Optional Network Technology & Protocol Stack Additional Protocols (TCAP, SCCP, M3UA, SCTP, SMPP,
DIAMETER, RADIUS) Optional Infra & Deployment Management VAS Product Knowledge Optional

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Product Support (I4)