Product Support

Job Description

Company Description Fusion Innovative is a technology solutions provider based in Chennai. We specialize in delivering powerful and adaptable digital solutions that satisfy the needs of businesses and drive digital success. We believe in transforming businesses with innovative technology to unlock opportunities for growth and success. Role Description This is a full-time on-site role for a Product Support Executive. The Product Support Executive will be responsible for providing online and technical support to customers, ensuring customer satisfaction, and providing excellent customer service. Qualifications Customer Support, Technical Support, and Online Support skills Customer Service and Customer Satisfaction skills Excellent communication skills, both written and verbal Ability to handle difficult situations and resolve customer issues Ability to work in a team and under pressure Experience with CRM software is a plus Bachelor's degree in any field Experience 1 to 2 yrs in Customer support Show more Show less