As a Product Specialist, your primary responsibility will be to support and assist the various operations teams with product knowledge. You will play a key role in customizing programs with product ideas, coming up with new product concepts, and translating them into tangible tours and excursions based on demand. It is essential to stay updated on the latest travel trends and track competition in the product landscape. Your day-to-day activities will involve analyzing future business trends, exploring new markets and segments, and keeping abreast of product-related news. You will be required to experience new products firsthand, meet deadlines for product investigations, and provide accurate reports and feedback. Additionally, you will be responsible for creating engaging content such as videos, photos, and presentations to showcase products internally and externally. Collaboration with internal teams, friends of the Destination Knowledge Centre, and sales representatives will be crucial to optimize the product portfolio and promote market-specific products effectively. Acting as a Single Point of Contact (SPOC) for all product-related queries, maintaining query MIS, and ensuring internal customer satisfaction are integral parts of the role. To qualify for this position, you should have a graduate degree and preferably 7 to 8 years of experience in tailor-made operations for inbound clients. A strong understanding of products related to India, Nepal, Sri Lanka & Bhutan, as well as itineraries and routings, is essential. Excellent oral and written English communication skills, attention to detail, and knowledge of the latest travel trends are required. Prior writing experience would be advantageous. If you are passionate about product development, have a keen eye for detail, and possess the necessary skills and experience, we encourage you to share your updated CV with us at hr@sita.in. Join our team and contribute to creating exceptional travel experiences for our customers.,
Inviting applications from enthusiastic candidates for a Travel Operations role based in Gurugram and Mumbai. The ideal candidate should be a post-graduate or graduate with 2-8 years of relevant experience in the travel industry. Previous work experience in a similar role is required. Responsibilities include processing and managing bookings for hotels, airlines, trains, and safaris. The candidate should be proficient in designing itineraries and costing. Negotiating for better rates with hotels when necessary is a key aspect of the role. Monitoring daily quotes to ensure customer satisfaction and meeting targeted timelines is essential. The candidate will be responsible for actively engaging in briefing and debriefing from the operator for each tour. Managing the entire life cycle of events, including accounting, documentation, and coordinating with clients while they are on tour, is part of the job. Maintaining a close and cordial relationship with all service providers is crucial. Additionally, the candidate will need to coordinate and follow up with the respective market manager, product, and R&D team for preparing products and brochures, suppliers, branches, and service providers as required. Interested candidates are encouraged to share their updated CV at hr@sita.in.,
As India's oldest and largest inbound travel company, you are embarking on the development of an in-house product to automate your B2B business. To support this initiative, you have established a technology innovation center, TCI Digital Labs, and are seeking passionate developers to join your product engineering roadmap. **Role Overview:** You will be responsible for developing back-end applications using Java and the Spring ecosystem. Your role will involve leveraging your expertise in core Java, Java best practices, Java Concurrency model, Java collections, generics, and functional programming features. Additionally, you will be required to write unit-testable code, work with Spring ecosystem components like Spring Boot, and develop HTTP/REST APIs. Your familiarity with Spring Data (JPA), ORM tools like Hibernate, SQL, and database design will be crucial. Moreover, you should have an appreciation for different design styles such as event-based, microservices, and monolithic modularity. **Key Responsibilities:** - Develop back-end applications using Java and the Spring ecosystem - Utilize core Java skills and best practices - Implement Java Concurrency model and functional programming features - Write unit-testable code and work with Spring Boot - Develop HTTP/REST APIs and use Spring Data (JPA) - Fine-tune mappings for performance using ORM tools like Hibernate - Work with SQL, database design, and various design styles including event-based and microservices **Qualifications Required:** - Development experience in building back-end applications using Java and Spring ecosystem - Strong command over core Java and Java best practices - Familiarity with Java Concurrency model, collections, generics, and Java 8 features - Proficiency in Spring ecosystem components such as Spring Boot and Spring Data (JPA) - Experience with ORM tools like Hibernate and SQL database design - Understanding of design styles like event-based, microservices, and monolithic modularity If you have experience with AWS, code quality tools like SonarQube, deployment using CI/CD pipelines, and understand the unit and integration testing facilities of Spring Boot, it would be considered a plus. If interested, please share your updated CV at hr@sita.in.,
As a Contracting Manager at our company located in Gurugram, your role will include the following responsibilities: - Contracting best rates after thorough comparisons for all markets. - Providing necessary support to various markets with adhoc rates and inventory. - Monitoring competitors" actions and strengths to take appropriate counter measures. - Regularly circulating updates on rate issues to all markets. - Negotiating and updating products, providing feedback on hotel inspections/FAM trips. - Finalizing rate contracts in consultation with superiors. - Coordinating with the Tariff team to ensure all rates are fed into Xplor for operations usage. - Studying brochure programs, analyzing rates, and recommending contract/re-contract options to enhance business profitability and guest experience. Qualifications required for this role: - Graduate/PG in Tourism Management. - 5-10 years of experience in costing, rate contracting, and calculation with strong knowledge of tax structure. - Excellent negotiation and purchasing skills. - Proven ability in competition analysis. - Industry and geography knowledge. - Understanding of different markets/sectors. - Excellent communication and PR skills. - Strong decision-making abilities. If you are interested in this opportunity, please share your updated CV at hr@sita.in.,
You will be responsible for overall branch administration, team management, and ensuring financial control of the branch. As the brand representative, you will interact with all customers visiting the location or area of operation. Your duties will also include maintaining good relationships with hotels, transporters, guides, and other service providers in the region. Additionally, you will liaise with Associate Offices in Mysore, Hyderabad, and Hospet to ensure flawless service delivery. Key Responsibilities: - Liaise with hotels, transporters, guides, and other service providers - Maintain good relationships with Associate Offices - Keep team members informed of latest developments - Work on product development for new products and exclusive experiences - Submit necessary reports to reporting Head - Enhance synergy and coordination between Bengaluru and other PAN India offices - Educate service providers about TRAVART in-house business tool and Vendor Portal Qualifications Required: - Graduation/Post Graduation - Native of Bangalore - 10 to 12 years of experience in operations for inbound clients preferred - Excellent communication skills, both verbal and written - Proficiency in costing, rate contracting, and routings - Understanding of customer needs and market trends - Strong negotiation, coordination, and PR skills - Quality conscious with attention to detail - Knowledge of the latest travel trends If you are interested in this position, please share your updated CV at hr@sita.in.,