The Computer Vision Engineer position in Pune, India requires an individual with 3+ years of experience who is passionate about joining a dynamic startup team. As a Computer Vision Engineer, your primary responsibility will be to conduct research, develop, maintain, and create scalable CV/ML technologies capable of analyzing video feeds of users engaging in online sessions while identifying anomalies. To qualify for this role, you should possess a BS/MS degree in Computer Science or have equivalent industry and/or research experience in areas such as Artificial Intelligence, Computer Vision, Machine Learning, Image Processing, or Computer Graphics. Proficiency in C/C++ and Python, along with a strong background in a Linux environment is essential. Experience with tools like OpenCV, Numpy, SciPy, Sklearn, and GIT is also required. Desirable skills include expertise in image classification, segmentation, and autonomous feature learning, as well as a solid grasp of linear algebra, optimization, probability, and statistics. Additionally, knowledge of software architecture, API design, parallel programming, and Vision applications will be advantageous. Effective communication skills to convey technical information clearly to both technical and non-technical audiences are crucial for this role. The position is full-time and offers competitive compensation based on experience, including salary and benefits.,
As a Business Development Executive with 1-5 years of experience, you will be responsible for generating leads, nurturing potential accounts, new business development, and sales. Your main focus will be on identifying and pursuing new business opportunities through a strategic outbound sales process. This will involve conducting research for existing and new accounts, identifying decision makers, and performing outreach campaigns via email, phone, and other mediums. Your role will also require you to analyze and research target companies to understand their products and services. You will schedule and conduct introductory calls, demos, and follow-up meetings with prospective accounts, as well as qualify and nurture leads throughout the sales funnel. Additionally, you will create and maintain a list/database of prospective clients and develop Account Based Selling strategies to improve the current sales cycle. To excel in this position, you should possess excellent verbal and written communication skills, the ability to conduct primary and secondary research for accounts using online portals, and proficiency in email marketing and CRM for lead nurturing and database management. Knowledge of the sales process/cycle and business development, as well as strong reporting and presentation skills, will be essential for success in this role.,
As a Product Support Specialist in Pune, India, your primary responsibilities will include interacting with users to address queries and resolve issues through various communication channels such as chat, telephone, or email. You will be tasked with maintaining and updating fact sheets and other relevant application information, as well as supporting the roll-out of new application features. Additionally, logging all incidents and service requests reported to the helpdesk, troubleshooting systems and network problems, and diagnosing software issues at the users" end will be part of your daily routine. In cases where problems cannot be resolved at tier one support, you will escalate them while keeping users informed of the problem status. Furthermore, you will be required to document and prioritize help desk tickets, emails, and calls, responding promptly in accordance with SLAs. Market research, data analysis, and documentation will also be part of your responsibilities. Candidates with training, experience, and a background in helpdesk support, as well as knowledge of working within Windows and MAC environments, will be given preference. Other duties related to the position may also be assigned to you. To qualify for this role, you must hold a graduate degree in any stream, with a preference for candidates with B.E, B Tech, BCA, or MCA qualifications. Effective written and spoken English communication skills are essential, along with the ability to handle tough situations through articulate and spontaneous conversations. Recognizing the sensitive nature of issues and maintaining confidentiality will be crucial, as well as possessing swift typing speed and grammatical accuracy in written communication. Being willing to learn new environments, develop new skills, and work in 24*7 shifts are also mandatory requirements. In addition, you should demonstrate a high level of intensity, follow-through, and collegiality, with a strong attention to detail and the ability to organize and prioritize multiple tasks effectively. Thriving in high-demand, high-pressure situations, having at least 6 months of experience in supporting clients/customers from the US/UK/AUS, and familiarity with troubleshooting various versions of Windows OS are desired qualifications. Knowledge of MAC OS X would be advantageous. In this role, you can expect to work with diverse populations in cross-cultural or multicultural settings, master the operation and application of new technologies, and gain real-world experience. Interaction with customers from different backgrounds and collaboration with experienced software entrepreneurs in various technologies will also be part of your learning journey. Comfort with manual QA is also required. Key mandates for this position include experience in global customer handling, troubleshooting skills, and a background in call center operations. You should be prepared for rotational shifts with changes every 3-4 months, and transport will be provided for distances up to 8-12 Kms. Shift Timings: - Night Shift: 9:30 PM - 5:30 AM IST - Morning Shift: 5:30 AM - 1:30 PM IST - Afternoon Shift: 1:30 PM - 9:30 PM IST,
As a Customer Success Specialist (CSS) in Pune, India, your primary role will involve supporting the post-sales customer lifecycle by focusing on customer adoption, ongoing support, program optimization, and expansion. You must possess a deep understanding of our customers" business objectives and effectively communicate how our solution aligns with and helps achieve their strategic goals. **Key Responsibilities:** - **Onboarding:** Collaborate with the Sales Team to ensure a seamless customer onboarding process, leading to a successful go-live and introduction for the customer. - **Customer Experience Design:** Assist customers in designing their programs to align with product capabilities while meeting their business objectives and strategies for long-term value and satisfaction. - **Account Escalations:** Address alerts, red flags, or customer issues promptly, providing necessary support and resolution. - **Customer Renewals:** Proactively prioritize resources based on risk, growth potential, and renewal timeframe to drive customer satisfaction. - **Adoption Monitoring:** Keep a close eye on adoption rates of assigned accounts, offering insights to customers and collaborating with Sales and Marketing teams. - **Collaboration:** Work with the Marketing team to develop customer testimonials and referrals, contributing to company goals and growth targets. **Qualifications Required:** - Ability to understand customer requirements and guide them towards identifying financial measures of success. - Data-driven mindset with a focus on consistent engagement processes. - Strong interpersonal, presentation, and communication skills. - Creative problem-solving abilities and a proactive approach to troubleshooting. - Exceptional organizational and analytical skills, capable of performing well under pressure. - Team player with the ability to work independently. - Basic technical understanding and willingness to work in US/UK shifts as needed. Join us in driving customer success, enhancing program effectiveness, and contributing to the growth and profitability targets of our company.,
As a Computer Vision Engineer in Pune, India, you will be part of a dynamic startup team, utilizing your 3+ years of experience to develop scalable CV/ML technologies for analyzing video feeds of online sessions and identifying anomalies. Your key responsibilities will include: - Conducting research and development in the field of Computer Vision - Maintaining and creating scalable CV/ML technologies - Analyzing video feeds of users engaging in online sessions - Identifying anomalies in the video data To qualify for this role, you should have: - A BS/MS degree in Computer Science or equivalent industry/research experience - Proficiency in C/C++ and Python - Strong background in a Linux environment - Experience with tools like OpenCV, Numpy, SciPy, Sklearn, and GIT Desirable skills for this role include: - Expertise in image classification, segmentation, and autonomous feature learning - Solid grasp of linear algebra, optimization, probability, and statistics - Knowledge of software architecture, API design, parallel programming, and Vision applications Effective communication skills are crucial for conveying technical information clearly to both technical and non-technical audiences. This full-time position offers competitive compensation based on experience, including salary and benefits.,
As a Python/Django Developer in Pune, India, you will play a crucial role in a dynamic team. Your responsibilities will include: - Planning, architecting, integrating, and developing back-end features using Python and frameworks like Django, Flask, and Tornado - Creating interactive web UIs with JavaScript libraries such as Angular, Ember, and jQuery - Offering technical advice and making software recommendations - Writing code that is compatible across different browsers and platforms - Working closely with project stakeholders to meet all requirements - Assessing new technologies and overseeing technical planning - Providing support and continuous development for existing projects - Ensuring clean code and thorough documentation for each project - Demonstrating strong communication skills in English Your technical qualifications should include: - Minimum of 4 years experience in web development and deployment - Proficiency in Django framework - Familiarity with Agile/SCRUM methodologies - Ability to hand-code HTML and CSS - Hands-on experience with databases like MySQL and Cassandra (mongo) - Previous involvement in custom web application development, with startup experience as a plus - Collaboration with designers, front-end developers, and other team members - Strong grasp of object-oriented design and development principles - Bonus points for experience in web services/API integration This full-time position offers competitive compensation based on experience, along with salary and benefits package.,
As a Business Development Executive with 1-5 years of experience, your role will involve focusing on Generating Leads/Appointments, Nurturing potential accounts, New Business Development, and Sales. **Key Responsibilities:** - Identify and pursue new business opportunities through a strategic outbound sales process. - Conduct research for existing and new accounts, identify decision makers, and perform outreach campaigns via email, phone, and other mediums. - Analyze and Research target companies to understand organizations" products and/or services. - Schedule and conduct Introductory calls, Demos, and Follow-up meetings with prospective accounts. - Qualify and Nurture leads throughout the funnel. - Create and maintain a list/database of prospective clients and build Account-Based Selling strategies (Lead Scoring, Lead Nurturing) for improving the current sales cycle. - Schedule Introductory calls, Demos, and Follow-up meetings with prospective accounts. **Qualifications Required:** - Excellent verbal and written communication skills - Ability to perform primary and secondary research for accounts using online portals - Proficiency in Email marketing and CRM for lead nurturing and database management - Knowledge of the sales process/cycle and business development - Strong reporting and presentation skills If you are excited about contributing to a dynamic team and utilizing your skills in business development, this role could be a great fit for you.,
As a Product Support Specialist in Pune, India, your role will involve interacting with users through various communication channels such as chat, telephone, or email. You will be responsible for answering queries, resolving issues, maintaining and updating fact sheets, supporting the roll-out of new application features, and logging all incidents and service requests reported to the helpdesk. Additionally, you will troubleshoot systems and network problems, escalate issues when necessary, and prioritize help desk tickets while responding in a timely manner as per SLAs. Market research, documentation, and data analysis will also be part of your responsibilities. Key Responsibilities: - Interact with users through various communication channels to answer queries and resolve issues - Maintain and update fact sheets about the application - Support the roll-out of new application features - Log all incidents and service requests reported to the helpdesk - Troubleshoot systems, network problems, and software issues - Escalate problems that cannot be fixed in tier one support - Document and prioritize help desk tickets, emails, and calls - Perform market research, documentation, and data analysis Qualifications Required: - Graduate in any stream, B.E, B Tech, BCA, MCA preferred - Effective written and spoken English communication skills - Articulate and spontaneous in active conversations - Ability to maintain confidentiality and recognize sensitive issues - Swift typing speed with grammatical consciousness - Willingness to learn new environments and develop new skills - Ability to work in 24*7 shift Additionally, candidates with at least 6 months of experience in supporting clients/customers from US/UK/AUS, familiarity with Windows OS troubleshooting, and knowledge of MAC OS X will be preferred. Experience in global customer handling, troubleshooting skills, and call center experience will also be considered. The position may involve rotational shifts, and transport will be provided for distances up to 8-12 Kms. In this role, you will have the opportunity to work with diverse populations in cross-cultural settings, master the operation and application of new technology, interact with customers from different backgrounds, and collaborate with experienced software entrepreneurs. You should also be comfortable with manual QA tasks. Shift Timings: - Night shift: 9.30 PM - 5.30 AM IST - Morning shift: 5.30 AM - 1.30 PM IST - Afternoon shift: 1.30 PM - 9.30 PM IST,