Job
Description
As a Product Specialist at NPS Prism, owned by Bain & Company, you will be part of a dynamic team dedicated to delivering actionable insights and analysis to create exceptional customer experiences. Your role will involve collaborating with Product Managers to develop a commercially successful product across various sectors and regions. **Key Responsibilities:** - Work alongside cross-functional Agile development teams to design and develop NPS Prism's interactive platform, including automated data pipelines, product databases, data analysis applications, and data visualization dashboards. - Assist the Product team in launching new NPS Prism instruments for subscription clients. - Analyze data and create client-ready visualization dashboards under the guidance of NPS Prism Data Visualization and Product leaders. - Generate key insights and data analysis for product leaders and customer-facing teams. - Support team leads in problem-solving, hypothesis generation, research, and quality control. - Clearly communicate data insights and implications to team members and product leads. - Ensure high-quality work output and collaborate closely with the Product Manager and Associate Product Manager to address complex issues. - Provide ongoing customer support to subscription clients, including additional data cuts and addressing data/methodology questions. **Qualifications:** - **Education:** Bachelor's degree in computer science, engineering, business, or related fields, or MBA, or equivalent work experience. - **Experience:** 2-4 years of relevant experience in product management, strategy consulting, data analysis, or data visualization in a fast-paced business environment. - **Skills:** - Proficient in data analysis tools like Excel, Alteryx, or other data analytics software. - Strong communication skills in English to convey complex data challenges to stakeholders. - Result-driven with an analytical and creative mindset, organized, and able to work effectively under pressure. - Detail-oriented with a commitment to delivering high-quality work. - Entrepreneurial spirit with a willingness to innovate and try new approaches. - Experience in creating PowerPoint presentations for senior management. - Ability to work at the Gurgaon office at least 2 days a week. **Preferred Skills:** - **Education:** Masters in Business Administration or a technology-related field. - Strong experience in developing data preparation and analytical tools using Alteryx. - Familiarity with data visualization tools like Tableau. - Experience in defining calculation methodologies and applying basic statistics in data visualization. Join NPS Prism's innovative team and contribute to shaping game-changing customer experiences with your expertise and dedication. As a Product Specialist at NPS Prism, owned by Bain & Company, you will be part of a dynamic team dedicated to delivering actionable insights and analysis to create exceptional customer experiences. Your role will involve collaborating with Product Managers to develop a commercially successful product across various sectors and regions. **Key Responsibilities:** - Work alongside cross-functional Agile development teams to design and develop NPS Prism's interactive platform, including automated data pipelines, product databases, data analysis applications, and data visualization dashboards. - Assist the Product team in launching new NPS Prism instruments for subscription clients. - Analyze data and create client-ready visualization dashboards under the guidance of NPS Prism Data Visualization and Product leaders. - Generate key insights and data analysis for product leaders and customer-facing teams. - Support team leads in problem-solving, hypothesis generation, research, and quality control. - Clearly communicate data insights and implications to team members and product leads. - Ensure high-quality work output and collaborate closely with the Product Manager and Associate Product Manager to address complex issues. - Provide ongoing customer support to subscription clients, including additional data cuts and addressing data/methodology questions. **Qualifications:** - **Education:** Bachelor's degree in computer science, engineering, business, or related fields, or MBA, or equivalent work experience. - **Experience:** 2-4 years of relevant experience in product management, strategy consulting, data analysis, or data visualization in a fast-paced business environment. - **Skills:** - Proficient in data analysis tools like Excel, Alteryx, or other data analytics software. - Strong communication skills in English to convey complex data challenges to stakeholders. - Result-driven with an analytical and creative mindset, organized, and able to work effectively under pressure. - Detail-oriented with a commitment to delivering high-quality work. - Entrepreneurial spirit with a willingness to innovate and try new approaches. - Experience in cr
