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About NPS Prism

Built by Bain, NPS Prism is a customer experience (CX) benchmarking platform that shows where you and your competitors are winning and why. Get clear answers to end debates and improve the customer journeys that matter most. NPS Prism has been adopted across 15+ countries and 10+ industries, including Airlines, Automotive, Banking, Grocery, Insurance, Pharmacy, Telecom, Utilities, Video Streaming and more. To learn more visit https://www.npsprism.com/

Senior Specialist, Insights and Strategy Delivery

Gurugram, Haryana, India

4 years

Not disclosed

On-site

Full Time

NPS Prism Title: Senior Specialist, Insights and Strategy Delivery Company Profile: NPS Prism is a market-leading, cloud-based CX benchmarking and operational improvement platform owned by Bain & Company. NPS Prism provides its customers with actionable insights and analysis that guide the creation of game-changing customer experiences. Based on rock-solid sampling, research, and analytic methodology, it lets customers see how they compare to their competitors on overall NPS®, and on every step of the customer journey. With NPS Prism you can see where you’re strong, where you lag, and how customers feel about doing business with you and your competitors, in their own words. The result: Prioritize the customer interactions that matter most. NPS Prism customers use our customer experience benchmarks and insights to propel their growth and outpace the competition. Launched in 2019, NPS Prism has rapidly grown to a team of over 200, serving dozens of clients around the world. NPS Prism is 100% owned by Bain & Company, one of the top management consulting firms in the world and a company consistently recognized as one of the world’s best places to work. We believe that diversity, inclusion, and collaboration is key to building extraordinary teams. We hire people with exceptional talents, abilities and potential, then create an environment where you can become the best version of yourself and thrive both professionally and personally. Position Summary: In this role you will be a member of the client facing Commercial NPS Prism team. You will be responsible for working with the Commercial team, Product team and Bain case teams and Partners to support Prism sales conversations and pipeline objectives, support our clients in adopting Prism, and manage operational elements of the Prism commercial process. Successful candidates will have the ability to thrive in a fast-paced, dynamic environment and be comfortable balancing on a variety of asks and workstreams in parallel. Key drivers to success in this position are becoming an expert on Prism product knowledge, competitive CX insights, and attention to detail in creating all materials and running operational aspects of the Prism customer success and sales. Key Responsibilities: Support customer success and adoption efforts for the region Analyze large datasets and drive the story building of CX insights for clients Develop CX insights and materials that bring those stories to life for clients to showcase the value of Prism Participate in client conversations with CEM(s) in region to deliver insights and support clients in use of the tool Support client training and adoption needs in conjunctions with the CEM(s) including developing training materials and delivering training as needed Execute bespoke cuts of Prism data as requested by the clients and approved by the region CEM(s) Support Prism commercial processes and sales conversations in conjunction with the Prism and Partner region team Develop CX insights and materials that bring those stories to life for prospective Prism clients to showcase the value of Prism With CEM(s), support case teams needs to leverage select Prism insights in CD processes that provide opportunities to highlight Prism Manage the tracking and updating of the pipeline to ensure visibility and highlight progress Required Qualifications, Experience & Skills Education: Bachelor’s degree in computer science, engineering, business, or any other technology-related field, or MBA, or strong relevant work experience Experience: 4+ years of experience in consulting, market research, customer insights, data analytics teams or data-heavy client facing roles Skills: Outstanding client service skills: responsive, proactive, empathetic and detail-oriented Strong interest in customer experience, loyalty analytics and applying strategic marketing to drive business results Demonstrated ability to derive insights from complex data Attention to detail and top-notch delivery standards for clients Thrives in an entrepreneurial environment: you are proactive, a self-starter, and adaptive and can handle changing priorities Strong communications skills and proven track record of collaborating across teams and organizations Preferred Qualifications: Irrespective of an individual’s specific background, the successful candidate will be: Collaborative – someone who knows how to work with and through others to drive results and make change happen, as well is customer service orientated Entrepreneurial, proactive, and productive - someone who knows how to prioritize what needs to be done and rallies colleagues to get things accomplished; “roll up the sleeves” type of attitude Bright – both insightful and creative, with strong problem-solving skills and pragmatic, with a practical, “real-world” sense of what is actually “do-able”. Possesses an affinity for data-driven insights to make decisions, and able to harness knowledge and expertise of the best content to support the Practice Articulate and compelling in his/her oral and written communication skills; engaging and concise – with interpersonal “presence”; adaptable across executive, technical and Bain audiences Energetic, with drive, enthusiasm, and natural skills in relationship development; well-connected, with an extensive network of potentially relevant relationships Inspirational Leadership - track record of managing high-performing, service-oriented team members, motivating and developing colleagues above and below their own tenure A great colleague and teammate - passionate about the task at hand and fun to be around; someone with whom Bainies and clients go out of their way to work Powered by JazzHR 2nAUegFybi Show more Show less

Senior Specialist, Insights and Strategy Delivery

Gurugram

4 - 9 years

INR 15.0 - 20.0 Lacs P.A.

Work from Office

Full Time

NPS Prism Title: Senior Specialist, Insights and Strategy Delivery Company Profile: NPS Prism is a market-leading, cloud-based CX benchmarking and operational improvement platform owned by Bain & Company. NPS Prism provides its customers with actionable insights and analysis that guide the creation of game-changing customer experiences. Based on rock-solid sampling, research, and analytic methodology, it lets customers see how they compare to their competitors on overall NPS , and on every step of the customer journey. With NPS Prism you can see where you re strong, where you lag, and how customers feel about doing business with you and your competitors, in their own words. The result: Prioritize the customer interactions that matter most. NPS Prism customers use our customer experience benchmarks and insights to propel their growth and outpace the competition. Launched in 2019, NPS Prism has rapidly grown to a team of over 200, serving dozens of clients around the world. NPS Prism is 100% owned by Bain & Company, one of the top management consulting firms in the world and a company consistently recognized as one of the world s best places to work. We believe that diversity, inclusion, and collaboration is key to building extraordinary teams. We hire people with exceptional talents, abilities and potential, then create an environment where you can become the best version of yourself and thrive both professionally and personally. Position Summary: In this role you will be a member of the client facing Commercial NPS Prism team. You will be responsible for working with the Commercial team, Product team and Bain case teams and Partners to support Prism sales conversations and pipeline objectives, support our clients in adopting Prism, and manage operational elements of the Prism commercial process. Successful candidates will have the ability to thrive in a fast-paced, dynamic environment and be comfortable balancing on a variety of asks and workstreams in parallel. Key drivers to success in this position are becoming an expert on Prism product knowledge, competitive CX insights, and attention to detail in creating all materials and running operational aspects of the Prism customer success and sales. Key Responsibilities: Support customer success and adoption efforts for the region Analyze large datasets and drive the story building of CX insights for clients Develop CX insights and materials that bring those stories to life for clients to showcase the value of Prism Participate in client conversations with CEM(s) in region to deliver insights and support clients in use of the tool Support client training and adoption needs in conjunctions with the CEM(s) including developing training materials and delivering training as needed Execute bespoke cuts of Prism data as requested by the clients and approved by the region CEM(s) Support Prism commercial processes and sales conversations in conjunction with the Prism and Partner region team Develop CX insights and materials that bring those stories to life for prospective Prism clients to showcase the value of Prism With CEM(s), support case teams needs to leverage select Prism insights in CD processes that provide opportunities to highlight Prism Manage the tracking and updating of the pipeline to ensure visibility and highlight progress Required Qualifications, Experience & Skills Education: Bachelor s degree in computer science, engineering, business, or any other technology-related field, or MBA, or strong relevant work experience. Experience: 4+ years of experience in consulting, market research, customer insights, data analytics teams or data-heavy client facing roles Skills: Outstanding client service skills: responsive, proactive, empathetic and detail-oriented Strong interest in customer experience, loyalty analytics and applying strategic marketing to drive business results Demonstrated ability to derive insights from complex data Attention to detail and top-notch delivery standards for clients Thrives in an entrepreneurial environment: you are proactive, a self-starter, and adaptive and can handle changing priorities Strong communications skills and proven track record of collaborating across teams and organizations Preferred Qualifications: Irrespective of an individual s specific background, the successful candidate will be: Collaborative someone who knows how to work with and through others to drive results and make change happen, as well is customer service orientated Entrepreneurial, proactive, and productive - someone who knows how to prioritize what needs to be done and rallies colleagues to get things accomplished; roll up the sleeves type of attitude Bright both insightful and creative, with strong problem-solving skills and pragmatic, with a practical, real-world sense of what is actually do-able . Possesses an affinity for data-driven insights to make decisions, and able to harness knowledge and expertise of the best content to support the Practice Articulate and compelling in his/her oral and written communication skills; engaging and concise with interpersonal presence ; adaptable across executive, technical and Bain audiences Energetic, with drive, enthusiasm, and natural skills in relationship development; well-connected, with an extensive network of potentially relevant relationships Inspirational Leadership - track record of managing high-performing, service-oriented team members, motivating and developing colleagues above and below their own tenure A great colleague and teammate - passionate about the task at hand and fun to be around; someone with whom Bainies and clients go out of their way to work.

Associate, Product Operations

Gurugram

2 - 7 years

INR 1.0 - 5.0 Lacs P.A.

Work from Office

Full Time

Associate, Product Operations, NPS Prism Title: Associate, Product Operations Company Profile: NPS Prism is a market-leading, cloud-based CX benchmarking and operational improvement platform owned by Bain & Company. NPS Prism provides its customers with actionable insights and analysis that guide the creation of game-changing customer experiences. Based on rock-solid sampling, research, and analytic methodology, it lets customers see how they compare to their competitors on overall NPS , and on every step of the customer journey. Launched in 2019, NPS Prism has rapidly grown to a team of over 200, serving dozens of clients around the world. While NPS Prism is its own company, NPS Prism is 100% owned by Bain & Company, one of the top management consulting firms in the world and a company consistently recognized as one of the world s best places to work. We believe that diversity, inclusion, and collaboration are key to building extraordinary teams. We hire people with exceptional talents, abilities, and potential, then create an environment where you can become the best version of yourself and thrive professionally and personally. Position Summary: NPS Prism has experienced tremendous growth as a standalone software and data business over the past few years and is making the leap from being a consulting-led business to a technology-led business. Given that shift, we are looking to build our team with world-class team members to help drive business growth to its full potential in this next phase. This is a great opportunity to help build the largest startup owned by Bain & Company and take NPS Prism into the future. Key Responsibilities: Independently owns the workstreams assigned to the individual and develops client ready visualization dashboards using tools like Tableau with minimum guidance Works with multiple stakeholders, across instruments and workstreams to provide expertise in data management Provides structured support to junior team members, including helping them understand tools, logic flows, and standard work practices. Builds reusable capabilities and templates that improve team efficiency and scalability, ensuring that they are well documented and across service lines Analyze the data using tools like SQL, Alteryx, and Databricks. Design and execute new benchmarking survey instruments, including assessing data needs and designing the primary research surveys and sample specification Respond to onshore team/client questions around the data and insights Translates complex technical concepts such as screener logics, dashboard workflows, and research methodologies into clear explanations for internal teams and client facing discussions Provide ongoing support for subscription customers, such as additional data cuts and responding to questions about the data/methodology with precision and speed Support commercialization efforts, including conducting data-driven analysis for proposals, building custom outputs, and conducting product demos with prospective clients Required Qualifications, Experience & Skills: Education: Required: Graduate/post graduate from top-tier institute or have pursued a statistical/analytical course from a tier 1 university Preferred: Concentration in a quantitative discipline such as Statistics, Mathematics, Engineering, Computer Science, Econometrics, Business Analytics, or Market Research. Experience 2+ years of experience in areas related to Data Management, Business Intelligence or Business Analytics. Hands-on experience in managing end-to-end customer surveys, data analysis and visualizations Technical Skills Extensive hands-on experience with Tableau, with strong command of dashboard design, interactivity, and performance optimization Proven experience using Alteryx for data prep, transformation, and validation at scale. Proficient in applying statistical and data mining techniques to derive meaningful insights from customer feedback and survey data. Comfort with SQL and Python (preferred), especially for data manipulation, automation, or analytics tasks Other Skills: Proactive problem-solver with a strong sense of ownership and attention to detail. Experience mentoring junior team members and contributing to collaborative team culture Excellent interpersonal, written, and verbal communication skills Comfort working in a hybrid or remote environment with distributed teams. Demonstrates resilience and adaptability in navigating change and feedback. Consistently seeks feedback and iterates to improve performance and team outcomes.

Associate, Product Operations

Gurugram, Haryana, India

2 years

Not disclosed

Remote

Full Time

Associate, Product Operations,NPS Prism Title: Associate, Product Operations Company Profile: NPS Prism is a market-leading, cloud-based CX benchmarking and operational improvement platform owned by Bain & Company. NPS Prism provides its customers with actionable insights and analysis that guide the creation of game-changing customer experiences. Based on rock-solid sampling, research, and analytic methodology, it lets customers see how they compare to their competitors on overall NPS®, and on every step of the customer journey. Launched in 2019, NPS Prism has rapidly grown to a team of over 200, serving dozens of clients around the world. While NPS Prism is its own company, NPS Prism is 100% owned by Bain & Company, one of the top management consulting firms in the world and a company consistently recognized as one of the world’s best places to work. We believe that diversity, inclusion, and collaboration are key to building extraordinary teams. We hire people with exceptional talents, abilities, and potential, then create an environment where you can become the best version of yourself and thrive professionally and personally. Position Summary: NPS Prism has experienced tremendous growth as a standalone software and data business over the past few years and is making the leap from being a consulting-led business to a technology-led business. Given that shift, we are looking to build our team with world-class team members to help drive business growth to its full potential in this next phase. This is a great opportunity to help build the largest startup owned by Bain & Company and take NPS Prism into the future. Key Responsibilities: Independently owns the workstreams assigned to the individual and develops client ready visualization dashboards using tools like Tableau with minimum guidance Works with multiple stakeholders, across instruments and workstreams to provide expertise in data management Provides structured support to junior team members, including helping them understand tools, logic flows, and standard work practices Builds reusable capabilities and templates that improve team efficiency and scalability, ensuring that they are well documented and across service lines Analyze the data using tools like SQL, Alteryx, and Databricks Design and execute new benchmarking survey instruments, including assessing data needs and designing the primary research surveys and sample specification Respond to onshore team/client questions around the data and insights Translates complex technical concepts such as screener logics, dashboard workflows, and research methodologies into clear explanations for internal teams and client facing discussions Provide ongoing support for subscription customers, such as additional data cuts and responding to questions about the data/methodology with precision and speed Support commercialization efforts, including conducting data-driven analysis for proposals, building custom outputs, and conducting product demos with prospective clients Required Qualifications, Experience & Skills: Education: Required: Graduate/post graduate from top-tier institute or have pursued a statistical/analytical course from a tier 1 university Preferred: Concentration in a quantitative discipline such as Statistics, Mathematics, Engineering, Computer Science, Econometrics, Business Analytics, or Market Research Experience 2+ years of experience in areas related to Data Management, Business Intelligence or Business Analytics. Hands-on experience in managing end-to-end customer surveys, data analysis and visualizations Technical Skills Extensive hands-on experience with Tableau, with strong command of dashboard design, interactivity, and performance optimization Proven experience using Alteryx for data prep, transformation, and validation at scale Proficient in applying statistical and data mining techniques to derive meaningful insights from customer feedback and survey data Comfort with SQL and Python (preferred), especially for data manipulation, automation, or analytics tasks Other Skills: Proactive problem-solver with a strong sense of ownership and attention to detail Experience mentoring junior team members and contributing to collaborative team culture Excellent interpersonal, written, and verbal communication skills Comfort working in a hybrid or remote environment with distributed teams Demonstrates resilience and adaptability in navigating change and feedback Consistently seeks feedback and iterates to improve performance and team outcomes Powered by JazzHR e13WpNNOGf Show more Show less

Data Scientist

Gurugram, Haryana, India

1 - 2 years

None Not disclosed

On-site

Full Time

NPS Prism Title: Data Scientist Company Profile: NPS Prism is a market-leading, cloud-based CX benchmarking and operational improvement platform owned by Bain & Company. NPS Prism provides its customers with actionable insights and analysis that guide the creation of game-changing customer experiences. Based on rock-solid sampling, research, and analytic methodology, it lets customers see how they compare to their competitors on overall NPS®, and on every step of the customer journey. With NPS Prism you can see where you’re strong, where you lag, and how customers feel about doing business with you and your competitors, in their own words. The result: Prioritize the customer interactions that matter most. NPS Prism customers use our customer experience benchmarks and insights to propel their growth and outpace the competition. Launched in 2019, NPS Prism has rapidly grown to a team of over 200, serving dozens of clients around the world. NPS Prism is 100% owned by Bain & Company, one of the top management consulting firms in the world and a company consistently recognized as one of the world’s best places to work. We believe that diversity, inclusion and collaboration is key to building extraordinary teams. We hire people with exceptional talents, abilities and potential, then create an environment where you can become the best version of yourself and thrive both professionally and personally. Position Summary: NPS Prism has experienced tremendous growth as a standalone software and data business over the past few years and is making the leap from being a consulting-led business to a technology-led business. Given that shift, we are looking to build our team with world-class team members to help drive business growth to its full potential in this next phase. This is a great opportunity to help build the largest startup owned by Bain & Company and take NPS Prism into the future. Essential Functions: Collaborate with Data Engineering, Product and Technology teams on further building analytics architecture An experienced data scientist works to examine, interpret, and collect large sets of data. In this role, your responsibilities include extracting and processing information to find patterns and trends, using technology to analyze data, and creating a machine-learning algorithm or predictive model for data analysis Other duties include proposing strategies and solutions based on the information you derived from a data set, using ensemble modeling to combine models, automating processes to collect data, discovering valuable data sources, and using data visualization techniques to present information Collaborate with product development and engineering teams Create and manage prediction models to generate outputs contributing to marketing insights Construct data products for use by various teams in the business Key Responsibilities: Write clean, efficient, and optimized Python code for ETL, data processing, modeling, analysis, and exception handling Develop and implement machine learning models such as regression, decision trees, and random forests to solve business problems Utilize version control systems like GitHub for code collaboration and project management Work on end-to-end data science projects, including data preprocessing, feature engineering, and model evaluation Collaborate with cross-functional teams to identify and address data-related challenges Leverage cloud platforms like AWS or Azure for deploying machine learning models and data pipelines (preferred but not mandatory) Explore and experiment with Large Language Models (LLMs) and Generative AI solutions as needed Key Requirements: Experience: 1.5 to 2 years of hands-on experience in data science or a related role Python Expertise: Strong coding skills with a focus on logical thinking, efficiency, and optimization. Strong understanding and experience in Object-Oriented Programming (OOP) principles and practices. Proficient in designing and implementing classes, objects, and methods in an OOP language Machine Learning: Proficient in building and evaluating models, especially regression, decision trees, and random forests Version Control: Familiarity with GitHub or other version control systems is a plus Cloud Exposure (Preferred): Hands-on experience with AWS or Azure for deploying and managing ML workloads Gen AI/ LLM Knowledge (Good to Have): Basic understanding or exposure to generative AI and large language models and prompt engineering Required Qualifications, Experience & Skills Education Bachelor’s or Master’s degree in Computer Science, Data Science, Mathematics, Statistics, or a related field Experience 1.5-2 years' experience in a data science role Skills Proficiency with programming using Python Proficiency with SQL and relational databases Strong analytical skills and a desire to solve complex problems with data Experience with data visualization and effectively presenting data and insights Strong analytical and problem-solving skills A proactive attitude and willingness to learn and adapt to new tools and technologies Preferred Qualifications: Cloud Exposure: Hands-on experience with AWS or Azure for deploying and managing ML workloads Gen AI/ LLM Knowledge: Basic understanding or exposure to generative AI and large language models and prompt engineering Powered by JazzHR n0lqiVT8gT

Analyst Commercial Operations

Gurugram, Haryana, India

0 years

None Not disclosed

On-site

Full Time

NPS Prism Title: Analyst, Commercial Operations, NPS Prism Please don't apply if you have applied in the last 6 months* Reports to: Senior Associate (in Prism India Hub) Company Profile: NPS Prism is a market-leading, cloud-based CX benchmarking and operational improvement platform owned by Bain & Company. NPS Prism provides its customers with actionable insights and analysis that guide the creation of game-changing customer experiences. Based on rock-solid sampling, research, and analytic methodology, it lets customers see how they compare to their competitors on overall NPS®, and on every step of the customer journey. With NPS Prism you can see where you’re strong, where you lag, and how customers feel about doing business with you and your competitors, in their own words. The result: Prioritize the customer interactions that matter most. NPS Prism customers use our customer experience benchmarks and insights to propel their growth and outpace the competition. Launched in 2019, NPS Prism has rapidly grown to a team of over 200, serving dozens of clients around the world. NPS Prism is 100% owned by Bain & Company, one of the top management consulting firms in the world and a company consistently recognized as one of the world’s best places to work. We believe that diversity, inclusion and collaboration is key to building extraordinary teams. We hire people with exceptional talents, abilities and potential, then create an environment where you can become the best version of yourself and thrive both professionally and personally. Position Summary: NPS Prism has experienced tremendous growth as a standalone software and data business over the past two years and is making the leap from being a consulting-led business to a technology-led business. Given that shift, we are looking to build our team with world-class team members to help drive business growth to its full potential in this next phase. This is a great opportunity to help build Bain’s largest startup and take NPS Prism into the future. Associates on the Prism India Hub Commercial Operations team will work closely with Commercial Operations Senior Associates, Commercial Engagement Managers, and other leaders of the Commercial team to serve our highest-priority clients. Essential Functions: Work on multiple parallel workstreams across NPS Prism instruments Create dynamic and engaging presentations, analyzing insights and Prism data to bring the value of Prism to life for our clients Undertake analytics on Prism data for products across industries to guide the creation of insights for our clients Understand business objectives and ensure that they are being met by the current deliverables Provide research across industries to enable design of NPS Prism instruments Qualifications: Education and Work Experience: Candidate should be a Graduate from top-tier College with strong academic records and 6-24 months of relevant full time work experience only Knowledge, Skills and Abilities Required: Should possess exceptional skills in Microsoft Excel and PowerPoint oCandidates should possess excellent analytical, communication, problem solving and team player skills oAbility to handle multiple tasks and work under pressure oKnowledge in any of the tools such as Alteryx, tableau, SQL is a plus Powered by JazzHR wmorpMTxsl

Senior Data Scientist

Gurugram, Haryana, India

6 years

None Not disclosed

On-site

Full Time

NPS Prism Title: Senior Data Scientist, NPS Prism Last updated: June 2025 Company Profile: NPS Prism is a market-leading, cloud-based CX benchmarking and operational improvement platform owned by Bain & Company. NPS Prism provides its customers with actionable insights and analysis that guide the creation of game-changing customer experiences. Based on rock-solid sampling, research, and analytic methodology, it lets customers see how they compare to their competitors on overall NPS®, and on every step of the customer journey. With NPS Prism you can see where you’re strong, where you lag, and how customers feel about doing business with you and your competitors, in their own words. The result: Prioritize the customer interactions that matter most. NPS Prism customers use our customer experience benchmarks and insights to propel their growth and outpace the competition. Launched in 2019, NPS Prism has rapidly grown to a team of over 200, serving dozens of clients around the world. NPS Prism is 100% owned by Bain & Company, one of the top management consulting firms in the world and a company consistently recognized as one of the world’s best places to work. We believe that diversity, inclusion and collaboration is key to building extraordinary teams. We hire people with exceptional talents, abilities and potential, then create an environment where you can become the best version of yourself and thrive both professionally and personally. Position Summary: NPS Prism has experienced tremendous growth as a standalone software and data business over the past few years and is making the leap from being a consulting-led business to a technology-led business. Given that shift, we are looking to build our team with world-class team members to help drive business growth to its full potential in this next phase. This is a great opportunity to help build the largest startup owned by Bain & Company and take NPS Prism into the future. Key Responsibilities: Act as a mentor, guiding and coaching junior Data Scientists in technical and storytelling aspects Lead the development, deployment, and adoption of open source LLM models to do text classification, building sentiment models Lead the development, deployment, and adoption of causal inference models to measure marketing campaigns, optimizing investments across short and long-term business objectives Collaborate with Data Engineering, Product and Technology teams on further build out of analytics architecture Take ownership of end-to-end projects, operating where there's a high degree of ambiguity, and delivering results within ambitious timelines Translate insights into relevant business recommendations, anticipating the needs of business stakeholders Research prior work to inform and develop models and algorithms and quantify appropriate metrics & targets Required Qualifications, Experience & Skills Education Bachelor's degree in computer science or Equivalent experience Experience 6 to 10 years Data Science experience covering ML, DL and GenAI 2+ years of experience building end-to-end data science applications using dash, Flask, Streamlit and Django etc. (Preferred) Skills Experience with building end-to-end data science applications Experience with NLP and LLMfine tuning Experience with cultural transformation to CI/CD and MLOps Experience with Azure MLOps or other SDLC tools Experience with Agile methodologies Experience building applications using fast APIs Experience in a start-up, fast-growth, rapid-change environment Must be self-motivated, dedicated to quality and must always strive to “do the right thing” Preferred Qualifications: Experience with HTML, CSS, JavaScript, version control using Git Experience with Containers and Kubernetes Experience with TensorFlow, Pytorch etc Powered by JazzHR yPQ1ufIEcf

Data Engineer

Gurugram, Haryana, India

6 years

None Not disclosed

On-site

Full Time

NPS Prism Title: Data Engineer Location: India (Hybrid) Experience: 3–6 Years Employment Type: Full-time Company Profile: NPS Prism is a market-leading, cloud-based CX benchmarking and operational improvement platform owned by Bain & Company. NPS Prism provides its customers with actionable insights and analysis that guide the creation of game-changing customer experiences. Based on rock-solid sampling, research, and analytic methodology, it lets customers see how they compare to their competitors on overall NPS®, and on every step of the customer journey. With NPS Prism you can see where you’re strong, where you lag, and how customers feel about doing business with you and your competitors, in their own words. The result: Prioritize the customer interactions that matter most. NPS Prism customers use our customer experience benchmarks and insights to propel their growth and outpace the competition. Launched in 2019, NPS Prism has rapidly grown to a team of over 200, serving dozens of clients around the world. NPS Prism is 100% owned by Bain & Company, one of the top management consulting firms in the world and a company consistently recognized as one of the world’s best places to work. We believe that diversity, inclusion, and collaboration is key to building extraordinary teams. We hire people with exceptional talents, abilities and potential, then create an environment where you can become the best version of yourself and thrive both professionally and personally. Position Summary: We are seeking a highly skilled and experienced Data Engineer to join our team. The ideal candidate will have strong expertise in Python, SQL and PySpark, with proven experience working on Databricks and cloud platforms such as Azure and AWS. A solid understanding of ETL tools like Python as well as basic knowledge of DevOps practices and CI/CD pipelines, will be advantageous. This is a unique opportunity to work in a dynamic and fast-paced environment to design and implement robust data solutions for scalable business needs. Working with Git and versioning. Key Responsibilities: Data Pipeline Development: Design, build, and optimize ETL/ELT workflows using tools like Databricks, SQL, Python/pyspark & Alteryx (Good to have) Develop and maintain robust, scalable, and efficient data pipelines for processing large datasets. from source to emerging data Cloud Data Engineering: Work on cloud platforms (Azure, AWS) to build and manage data lakes, data warehouses, and scalable data architectures Utilize cloud services like Azure Data Factory, AWS Glue, orfor data processing and orchestration Databricks and Big Data Solutions: Use Databricks for big data processing, analytics, and real-time data processing Leverage Apache Spark for distributed computing and handling complex data transformations Data Management: Create and manage SQL-based data solutions, ensuring high availability, scalability, and performance Develop and enforce data quality checks and validation mechanisms Collaboration and Stakeholder Engagement: Collaborate with cross-functional teams, including data scientists, analysts, and business stakeholders, to deliver impactful data solutions Understand business requirements and translate them into technical solutions DevOps and CI/CD: Leverage CI/CD pipelines to streamline development, testing, and deployment of data engineering workflows Work with DevOps tools like Git, Jenkins, or Azure DevOps for version control and automation Documentation and Optimization: Maintain clear documentation for data workflows, pipelines, and processes Optimize data systems for performance, scalability, and cost-efficiency Required Qualifications, Experience And Skills Educational Qualifications: Bachelor’s or Master’s degree in Computer Science, Information Technology, Engineering, or a related field Experience: 3–6 years of experience in Data Engineering or related roles Hands-on experience with big data processing frameworks, data lakes, and cloud-native services Skills: Core Skills: Proficiency in Python, SQL, and PySpark for data processing and manipulation Proven experience in Databricks and Apache Spark Expertise in working with cloud platforms like Azure, AWS Sound knowledge of ETL processes and tools like Alteryx. (Good to have) Data Engineering Expertise: Leveraging data lakes, data warehouses, and data pipelines Data Pipeline – Build a Data Pipeline from scratch Strong understanding of distributed systems and big data technologies DevOps and CI/CD: Basic understanding of DevOps principles and familiarity with CI/CD pipelines Hands-on experience with tools like Git, Jenkins, or Azure DevOps Additional Skills: Familiarity with data visualization tools like Power BI, Tableau, or similar is a plus Knowledge of streaming technologies such as Kafka or Event Hubs is desirable Strong problem-solving skills and a knack for optimizing data solutions Excellent communication (oral and written) skills Powered by JazzHR ZD9SyGoN0u

Data Engineer

Kolkata, Mumbai, New Delhi, Hyderabad, Pune, Chennai, Bengaluru

3 - 6 years

INR 30.0 - 35.0 Lacs P.A.

Work from Office

Full Time

We are seeking a highly skilled and experienced Data Engineer to join our team. The ideal candidate will have strong expertise in Python, SQL and PySpark, with proven experience working on Databricks and cloud platforms such as Azure and AWS. A solid understanding of ETL tools like Python as well as basic knowledge of DevOps practices and CI/CD pipelines, will be advantageous. This is a unique opportunity to work in a dynamic and fast-paced environment to design and implement robust data solutions for scalable business needs. Working with Git and versioning. Key Responsibilities: Data Pipeline Development: Design, build, and optimize ETL/ELT workflows using tools like Databricks, SQL, Python/pyspark & Alteryx (Good to have). Develop and maintain robust, scalable, and efficient data pipelines for processing large datasets. from source to emerging data. Cloud Data Engineering: Work on cloud platforms (Azure, AWS) to build and manage data lakes, data warehouses, and scalable data architectures. Utilize cloud services like Azure Data Factory, AWS Glue, or for data processing and orchestration. Databricks and Big Data Solutions: Use Databricks for big data processing, analytics, and real-time data processing. Leverage Apache Spark for distributed computing and handling complex data transformations. Data Management: Create and manage SQL-based data solutions, ensuring high availability, scalability, and performance. Develop and enforce data quality checks and validation mechanisms. Collaboration and Stakeholder Engagement: Collaborate with cross-functional teams, including data scientists, analysts, and business stakeholders, to deliver impactful data solutions. Understand business requirements and translate them into technical solutions. DevOps and CI/CD: Leverage CI/CD pipelines to streamline development, testing, and deployment of data engineering workflows. Work with DevOps tools like Git, Jenkins, or Azure DevOps for version control and automation. Documentation and Optimization: Maintain clear documentation for data workflows, pipelines, and processes. Optimize data systems for performance, scalability, and cost-efficiency Required Qualifications, Experience and Skills Educational Qualifications: Bachelor s or Master s degree in Computer Science, Information Technology, Engineering, or a related field. Experience: 3 6 years of experience in Data Engineering or related roles. Hands-on experience with big data processing frameworks, data lakes, and cloud-native services. Skills: Core Skills: Proficiency in Python, SQL, and PySpark for data processing and manipulation. Proven experience in Databricks and Apache Spark. Expertise in working with cloud platforms like Azure, AWS. Sound knowledge of ETL processes and tools like Alteryx. (Good to have) Data Engineering Expertise: Leveraging data lakes, data warehouses, and data pipelines. Data Pipeline Build a Data Pipeline from scratch Strong understanding of distributed systems and big data technologies. DevOps and CI/CD: Basic understanding of DevOps principles and familiarity with CI/CD pipelines. Hands-on experience with tools like Git, Jenkins, or Azure DevOps. Additional Skills: Familiarity with data visualization tools like Power BI, Tableau, or similar is a plus. Knowledge of streaming technologies such as Kafka or Event Hubs is desirable. Strong problem-solving skills and a knack for optimizing data solutions. Excellent communication (oral and written) skills

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NPS Prism

NPS Prism

NPS Prism

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Software Development

Boston Massachusetts

201-500 Employees

9 Jobs

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