Job
Description
Minimum qualifications: Bachelor's degree or equivalent practical experience. 8 years of experience in a customer-facing role working with stakeholders, driving customer technical implementations or transformation programs. Experience supporting customers in cloud operations (e.g., launch or capacity planning, product release management), technical support, escalation management, or IT consulting. Preferred qualifications: MBA or Master’s degree in a Management, Technical, or Engineering field. 5 years experience in a Product Management, Product Specialist or similar role working with product in an online commerce or content business or consulting. Experience working in an e-commerce, gaming, apps digital content business or consulting. Experience working with CRM, promotional platforms, Salesforce, or similar marketing infrastructure. Experience in designing, implementing and managing product development and operationalization frameworks and methodologies. About The Job Google Play is at the heart of the Android ecosystem, providing the apps, games, and digital content that bring Android devices to life. The Play Store serves more than 2.5 billion users across over 190 countries, and is a critical driver of Google’s overall business growth. The Play Go-To-Market teams own content strategy and publishing within the Play Store across all regions and verticals (e.g., Apps, Games, and more). Responsibilities Synthesize business needs, offer strategy and operational requirements into prioritized roadmaps of product requests. Partner with Product and Engineering teams on the landing of new programs. Influence front-end user experience, offers, capabilities, integration of developers processes, and internal campaign management tools and workflows. Develop business cases and requirements documents based on key use cases, data analysis and granular product understanding. Negotiate requirements with multiple Google Play Engineers and Product Management teams. Own operation process of product features, ensuring all details for a feature to come live are addressed, from design, to legal, to tooling and operations processes. This includes driving communications, testing/piloting, launch activities, and training for new features, as well as ongoing support for technical issues. Serve as a subject matter expert on the technical platform for both Marketing and Operations teams. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form . Show more Show less
