Product Owner - D365

As D365 Product Owner you will play a key role in the ongoing development and maintenance of D365 solutions (Finance and Operations) ensuring they meet our business needs and deliver maximum value.

Key responsibilities

• Prioritize and manage the product backlog for BAU changes, ensuring alignment with strategic objectives.
• Monitor and analyze product performance and user feedback to drive continuous improvement.
• Be involved in estimating and delivering new projects (over and above BAU) on D365
• Partner with internal &external resource on the maintenance and upkeep of the D365 platform
• Stay updated with the latest D365 features and industry trends.
• Work in close collaboration with global and local teams to co-develop the product backlog, driving features from concept to launch in a dynamic environment.
• Operate primarily within an Agile framework, continuously evaluating business needs, refining priorities, outlining milestones and deliverables, and identifying opportunities and risks.
• Act as the business owner of the Dynamics 365 application, developing, owning, and executing the product roadmap.
• Translate product backlog features into well-defined requirements, including features, user stories, and acceptance test criteria, ensuring final user acceptance.
• Partner with the development team to deliver the backlog of work and deliver appropriate documentation to the business
• Maintain and communicate the status of the sprint backlog for Dynamics365, balancing stakeholder requirements.
• Develop, maintain, and communicate appropriate metrics and reporting to assess product performance and inform future investment.
• Ensure product compliance with industry standards and best practices.
• Provide, maintain, and update knowledgebase and training materials related to Dynamics 365 for internal teams.

Knowledge & Skills

• Minimum of 5 years of experience as a Product Owner or similar role.
• Must have extensive experience in implementation and delivery of Microsoft Dynamics 365 solutions.
• Technical Knowledge& Business Acumen - strong understanding of both the technical aspects of Dynamics 365 and the business processes it supports.
• Experience with Software Launch and Agile Principles: Established background in launching software/products in partnership with
• engineering teams, and a deep understanding of Agile development methodologies.
• Excellent communication and collaboration skills.
• Strong analytical and problem-solving abilities.
• Experience in managing vendors and external consultants.
• Ability to manage multiple priorities and work effectively in a fast-paced environment.
• Certifications: Holding relevant Microsoft certifications, such as Dynamics 365 Fundamentals and Dynamics 365 Customer Engagement Core is a must have

Experience & Qualification

• BE/ BTech/ bachelor’s degree in computer science, Information Systems or related fields.
• 5 years of experience in enterprise business solution development and delivery, including Web, Mobile, Portal and application integrations.
• 5 years of experience in managing software applications.
• 5 years of experience in implementation of Microsoft Dynamics365 or Dynamics CRM.
• 5 years of experience in managing customer/partner relationships and expectations for system integrations and data migrations.