Product Manager- Vendor Platforms

Everise Bpo Services

3 - 8 years

5 - 10 Lacs

Kolkata Mumbai New Delhi Hyderabad Pune Chennai Bengaluru

Posted:1 week ago| Platform:

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Skills Required

BPO Business process Claims Relationship building Agile development Agile Healthcare Market research digital transformation Product strategy

Work Mode

Work from Office

Job Type

Full Time

Job Description

Own and lead all aspects of a software product through ideation, discovery, planning design, delivery, adoption and value realization
Work with the Experience Design team to conduct persona research, market research, create persona profiles, develop high-fidelity prototypes, and wireframe that deliver addictive wow experiences
Lead improvement workshops with both internal and client resources
Develop problem statements, journey maps, business cases, and digital transformation roadmaps
Identify value metrics, measure current state volumetrics, transform business process, analyze future state benefits, develop business cases, and provide continuous improvement insights and data
Conduct qualitative and quantitative analysis to drive client facing business cases and roadmap development
Work with the Solution Design team to define, optimize, and evolve the solution from MVP to future state
Plan, manage and optimize the product and sprint backlogs, and facilitate continuous improvements in agile maturity and a higher velocity
Assess value, develop cases, and prioritize stories, epics and themes to ensure work focuses on those with maximum value that are aligned with product strategy
Assess value, develop cases, and prioritize stories, epics and themes to ensure work a maximum value focuses and product strategy alignment
Proactively ensure a well-defined task backlog for agile development teams
Collaborate with IT agile development teams to manage the overall delivery, timeline and quality
Define and execute adoption strategies, incentives and campaigns to drive value realization
Work with the training teams to craft product training criteria, curriculum, content and oversee the delivery of training
Manage all internal and external stakeholders and their engagement
Follow our competitors and the industry
Keep abreast with Agile/Scrum best practices and new trend

Qualification:

A digital transformation or BPO professional focused on, with a record of accomplishment of driving reduced costs, improved member satisfaction and digital transformation in operations
A self-starter with a pioneering spirit who embraces new opportunities and challenges presented in a startup environment
Passion for problem-solving, digital transformation, technology and driving change
3+ years of applicable professional experience
In-depth member services, claims, or healthcare payer operations knowledge
Experience with Agile Software development
Highly motivated, creative, and persuasive with proven ability to present C-level and business unit decision-makers
Must possess excellent time management skills
Must be a strategic thinker able to quickly pivot during discussions and demonstrate problem analysis and problem-solving skills
Willing to travel extensively (post-COVID restrictions)
Strong relationship-building skills
Strong negotiation skills

If you ve got the skills to succeed and the motivation to make it happen, we look forward to hearing from you.

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