Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Home
>
Jobs in noida
>
Paytm
>
Product Manager / Senior Product Manager – Customer Value Management

Product Manager / Senior Product Manager – Customer Value Management

Paytm

10 - 15 years

16 - 20 Lacs

noida

Posted:2 weeks ago| Platform:

Apply

Skills Required

product manager ux ai upsell user stories data engineering artificial intelligence sales sql campaign management qa analytics marketing automation data science recruitment devops up selling telecom agile rfp crm

Work Mode

Work from Office

Job Type

Full Time

Job Description

Product Manager / Senior Product Manager Customer Value Management (CVM)

About the Role:

We are looking for an experienced CVM Product Manager to lead the strategy, roadmap, and delivery of Customer Value Management solutions for large telecom operators. The ideal candidate will have hands-on experience with CVM platforms, with strong understanding of campaign orchestration, analytics-driven decisioning, segmentation, and multi-channel engagement systems.

Key Responsibilities

1. Product Strategy & Roadmap

-Own the product vision and roadmap for Telecom CVM, Campaign Management, Loyalty, and Personalization platforms.

-Translate business objectives into product features with clear prioritization.

-Benchmark industry CVM trends, competitor platforms, and

advanced analytics capabilities.

2. Platform & Solution Ownership

-Define and manage features across CVM components:

-Campaign Management

-Journey Builder / Orchestration

-Real-time Decisioning

-Segmentation & Targeting

-Offer Recommendation Engine

-Loyalty & Gamification Modules

-Work closely with engineering, data science, integration, and UX

teams to drive product development & its enhancements with AI.

3. Stakeholder & Client Management

-Act as product SME in discussions with telecom operators (CXO,

Marketing, CVM, Digital, IT teams).

-Convert operator business cases into product requirements,

workflows, and functional specs.

-Lead product demos, requirement workshops, and solution

walkthroughs.

4. Data, Analytics & Performance

-Understand Telco data models (CDR, usage, subscriber profile,

recharge, pack data, network KPIs).

-Work with analytics teams to build predictive models (churn, ARPU

uplift, cross-sell/upsell).

-Monitor campaign performance and optimize through iterative

improvements.

5. Delivery & Execution

-Create detailed PRDs, user stories, and acceptance criteria.

-Drive agile ceremonies and ensure timely delivery of releases.

-Coordinate with QA for UAT, performance validation, and production

rollout.

6. Cross-Functional Leadership

- Work with Marketing, Product Ops, Data Engineering, CRM, and

DevOps teams.

-Provide inputs to Pre-Sales, Solutioning, and RFP submissions.

-Support GTM activities for new features and capabilities.

Required Skills & Experience

-4-10+ years of experience in Telecom CVM product/solution roles.

-Prior experience working with any CVM platforms of Telco - Domestic

/International.

-Strong understanding of Telco subscriber lifecycle, segments, and

revenue-driving CVM strategies.

-Deep experience in at least two areas:

-Campaign Automation

-CVM Analytics / Predictive Models

-Real-time Decisioning

-Offer/Pack Recommender Systems

-Customer Journeys

-Loyalty Management

-Ability to convert ambiguous operator needs into structured product

requirements.

-Strong analytical mindset with understanding of SQL, dashboards,

KPIs, A/B testing, and campaign measurement.

-Excellent presentation, communication, and stakeholder-facing

skills.

More Jobs at Paytm

Sales Team Lead

Hyderabad

3 - 6 yrs

INR 4 - 7 Lacs

City Head - QR sales

Hyderabad

6 - 8 yrs

INR 15 - 20 Lacs

Key Account Manager- Oil& Gas

Bengaluru

5 - 9 yrs

INR 11 - 15 Lacs

Sales- Team Lead

Bengaluru

3 - 6 yrs

INR 4 - 7 Lacs

Area Sales Manager - Midmarket Sales (EDC Retail)

Bengaluru

3 - 7 yrs

INR 7 - 11 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Product Manager Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

Paytm

Fintech / Digital Payments

Noida

Login to

Please Verify Your Phone or Email

Confirm Action

Product Manager / Senior Product Manager – Customer Value Management