Product Manager - Operations (Creative Focus)

Role Overview

Product Manager – Operations (Creative Side)

Key Responsibilities

Product Operations (Creative Focus):

• Manage end-to-end product lifecycle from on boarding to live listing.
• Ensure product catalogues are accurate, complete, and creatively represented across platforms.
• Coordinate with photography, design, and content teams for engaging images, videos, and product descriptions.
• Work closely with merchandising teams to highlight seasonal campaigns and trends.

Creative Process Management:

• Conceptualize and execute creative briefs for product shoots, banners, and digital assets.
• Maintain brand tone and consistency across visuals, copies, and product communication.
• Collaborate with marketing and creative teams for product storytelling and campaigns.

Operational Excellence:

• Streamline workflow between product, creative, and operations teams to ensure timely product launches.
• Monitor product performance, reviews, and ratings to optimize customer experience.
• Analyze product visibility, CTRs, and conversion data to improve creative representation.
• Identify gaps and recommend creative/operational solutions to improve sales.

Cross-functional Collaboration:

• Liaise with vendors, suppliers, and external creative agencies for product content.
• Work with tech/product teams to enhance product display features on the website/app.
• Partner with marketing to integrate products into campaigns, offers, and promotions.

Requirements

• Bachelor’s/Master’s degree in Business, Marketing, Design, or related field.
• 4–6 years of experience in e-commerce product management, creative operations.
• Strong understanding of e-commerce platforms, catalogue management, and creative workflows.
• Eye for detail with creative sensibility (design, photography, content).
• Proficiency in tools like Excel, Google Sheets, and familiarity with creative tools (Photoshop, Canva, Figma preferred).
• Excellent project management and communication skills.
• Ability to balance creative vision with operational execution.

Key Skills

• Product Operations Management
• Creative Briefing & Storytelling
• Catalogue & Listing Optimization
• Cross-functional Collaboration
• Data-driven Decision Making
• Brand & Aesthetic Understanding