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8.0 - 12.0 years
10 - 15 Lacs
Gurugram
Work from Office
Software product analytics refers to the process of collecting, analyzing, and interpreting data about how users interact with a digital product. This data is then used to understand user behavior, identify areas for product improvement, and optimize the overall user experience and we are looking for . Net skills/MVC etc C#, ASP.NET, Entity Framework, jQuery, AJAX, JSON, MVC , Microsoft Enterprise Library Block, WCF, Web API, JS, SQL Server 2012/14 Required Candidate profile : Key challenges in this role include staying abreast of emerging technologies, adapting to changing customer preferences. As a Software Product Analyst, you interact with stakeholders such as product managers, marketing teams, developers, and customers, positioning you at the intersection of technology and business. Success in this role is measured by your ability to drive product adoption, increase user satisfaction, and improve key performance indicators (KPIs) such as product engagement, retention, and revenue growth. asp.net experience, C#, Design patterns Database knowledge/Experience Should know about designing and architecture of the project and understand deployment and implementation part of SDLC well. Perks and Benefits 5 Days Working medical Insurance
Posted 1 month ago
1.0 - 2.0 years
3 - 4 Lacs
Hyderabad, Gurugram
Work from Office
Key Responsibilities: Respond promptly to customer inquiries. Troubleshoot and resolve issues efficiently. Maintain records of interactions using CRM tools. Provide feedback to improve products/services. Requirements: Strong verbal and written communication. Familiarity with helpdesk tools like Freshdesk, Zendesk. Patience and empathy in handling customer concerns.
Posted 1 month ago
10.0 - 15.0 years
8 - 10 Lacs
Chennai
Work from Office
Role & responsibilities * Technical proposal preparation and execution of engineered parts for our aftermarket & retrofit business * Responsible for on-time, on budget, quality of engineering packages for individual projects. * Standardization, Product improvement and development efforts of product line (Value Engineering) * Travels to job sites and regional offices/plants as required in support of equipment problems, installations, and sales efforts. * Assists with solving manufacturing and operational problems. * Analyzes complex design problems requiring the development of new or improved techniques or procedures. * Create, review and approve design drawings prepared in SolidWorks 3D and AutoCad. * Perform and Review of mechanical calculations. * Promotes a culture of personal and team safety, including others who may be affected by the companys operational activities. Preferred candidate profile * Bachelors degree in Engineering * Minimum 10 to 15 years of experience in heavy engineering, preferably within the cement industry or similar. * Proficiency in SolidWorks, CAD, and other engineering tools, with hands-on experience in machine design and engineering documentation. * Strong analytical mindset with the ability to tackle complex design and operational challenges. * Experience from a workshop or site environment, ideally in the cement industry. * A systematic working methodology and a continuous improvement mindset for refining processes and procedures. * Excellent teamwork and technical writing skills in English, with familiarity with industry regulations and standards.
Posted 1 month ago
4.0 - 8.0 years
25 - 30 Lacs
Hyderabad
Work from Office
We are seeking a highly skilled and motivated professional to lead operational excellence initiatives and drive strategic improvements within our Central Operations team. This role requires expertise in process optimization, data-driven decision-making, and a customer-centric approach to resolving operational challenges. The ideal candidate will focus on enhancing operational efficiency, ensuring customer satisfaction, and streamlining critical processes across various verticals. Key Responsibilities Collaborate with various departments to identify inefficiencies and recommend process improvements to enhance productivity and drive operational excellence. Monitor key performance indicators (KPIs) and ensure that initiatives are on track to meet company goals Leverage data analytics and performance metrics to identify and address bottlenecks in operations. Analyse and optimize the cancellation processes to reduce inefficiencies and enhance customer retention. Implement predictive analytics and monitoring systems for proactive operational interventions. Develop and execute action plans to mitigate recurring issues, ensuring quality and consistency. Oversee priority corridors to ensure timely delivery and service excellence in high-demand zones. Align teams to enhance service efficiency in these critical areas. Work closely with product and technology teams to develop innovative tools that enhance customer resolution processes. Qualifications Bachelors degree in technology or masters in business administration required. 5+ years of experience in operations excellence, process improvement, or similar roles. Strong analytical skills with proficiency in data analytics tools (e.g., Excel, SQL, or Tableau). Exceptional problem-solving abilities and a track record of driving operational improvements. Strong communication and leadership skills to collaborate with cross-functional teams.
Posted 1 month ago
8.0 - 10.0 years
10 - 14 Lacs
Manesar
Work from Office
Role & responsibilities Daily Coordination with All India Field Service Team. Collating Field issues. Liaisoning with R&D, QA, Manufacturing , Sales ,Finance for resolving Product issues at the faster pace. Coordinating for Product issues ICA-PCA and the SOP validation in plant or field. Tracking & Coordinating the product improvement actions in field vehicles. Service Readiness from plant side for any new launches. Frequent visit in field to understand the actual issues at ground and enable smooth transmissions in between departments. Tracking Daily and Monthly MIS and reports.
Posted 2 months ago
16.0 - 26.0 years
65 - 100 Lacs
Kolkata, Chennai, Mumbai (All Areas)
Work from Office
Motivating, supporting and providing guidance to production staff Ensuring all safety and health standards are met to keep an organization accident-free Communicating regularly with upper management regarding problems or issues impacting production Evaluating machine resources to ensure continued production and minimal downtime Establishing a balance between increased productivity and reduced costs of manufacturing operations Setting productivity goals for each manufacturing team Developing workflow policies and procedures that improve efficiency without compromising safety or quality Ensuring adequate scheduling of staff.
Posted 2 months ago
4.0 - 8.0 years
12 - 16 Lacs
Hyderabad
Work from Office
Agile Product Management Advisor - HIH - Evernorth ABOUT EVERNORTH Evernorthexists to elevate health for all, because we believe health is the starting point for human potential and progress. As champions for affordable, predictable and simple health care, we solve the problems others don’t, won’t or can’t. Agile Product Management Advisor Position Overview The Agile Product Management Advisor uses specialized depth and experience to oversee the decomposition of business vision/ process flow to tangible MVPs, writing and modifying of complex technical functional requirements for products varying in complexity. The Sr Advisor acts as conduit between business and engineering, steering the discussion towards futuristic, reliable solutions to solve complex business problems. The Agile Product Management Advisor is responsible for the initiatives supporting the Specialty Pharmacy Area. This position utilizes technical, operational aptitude and experience to understand, incorporate and translate business use cases/needs to system flow charts, story maps and refined story shells. The Advisor is also adept at Software Lifecycle handling and contributes to / challenges design proposals to deliver optimal solutions on-time and on-budget. Adept at representing requirements in actionable, measurable outcome driven approach. Manages deadlines and ensures overall success of assigned portfolio initiatives from beginning to end. Responsibilities: Proactive and takes an active role in understanding the business case, why a change is being requested and learning the desired future state. Focused on continuous learning, adopting probe and learn approach for self-learning Leverages knowledge of the product’s value stream and system interactions to identify when new features or product changes are needed to achieve business value. Has a sound understanding of breaking down a problem/ ask to requirements. Understands the aspects of well-rounded requirements (functional/ non-functional) Communicates stakeholder goals and expected outcomes to the engineering/ Solution Architect/ Principal engineering team and writes definition-of-ready user stories, incorporating architectural changes recommended by engineering. Facilitates product backlog grooming sessions, ensuring the highest impact work is delivered soonest. Responsible for maintaining product technical roadmap and advocating prioritization at the right time for non-functional work. Adept at building relationship with business, technology partners to establish a circle of trust with stakeholders. Has overall ownership of a defined capability or technical product area, including product value, cost of ownership, health and non-functional requirements (reliability, scalability, usability, security, performance, etc.). Cultivates trusted relationships with Business/BAT and Technology partners to foster teamwork and a shared understanding of the product vision, goals and priorities. Leads sprint planning, story refinement, feature elaboration sessions with business and technology stakeholders. Actively participates in planning sessions that form cohesive, iterative plans and ensure the team’s work creates the iterative value (e.g. supports the completion of MVPs/Epics in concert with other teams). Proactively resolve upstream dependencies and resolve conflict effectively across teams. Participates in team standups, and retrospectives, facilitates dialog with stakeholders during sprint reviews/product demos. Identifies, monitors and communicates technical product health metrics and KPIs and advocates for product improvements with Business/Technology partners. Manages allocation of team capacity to ensure appropriate levels are utilized for product health improvements and reduction of technical debt (e.g. integration and deployment of tooling, test automation, etc.) Leverages agility tools (e.g., Jira) and implements strategies to optimize team performance and achieve overall department objectives (e.g., manage story aging, manage WIP, epic size/throughput, etc.). As a member of the team, drives complex projects from an end to end perspective, understanding the business logic end to end and helping orchestrate requirements with all cross functional dependency teams. Ability to be succinct and crisp in representing stories, risks and updates. Ability to provide program updates to Sr leaders at various level as required by project/ program. Detail oriented and possesses excellent task management, documentation skills Qualifications: Required Skills: Agile experience required preferably Agile SAFe certified. JIRA/Jira Align Excellent Verbal and Written Communication skills Ability to navigate difficult discussions using data as evidence for best next steps and resolution. Ability to build strong relationships with stakeholders, execution team and peers. Required Experience & Education 11-13 years of Years’ experience in software development or maintenance College degree (Bachelor) in related technical/business areas or equivalent work experience. Demonstrate ability to perform root cause analysis and suggest rectification options. Strong verbal and written communication skills – Should be able to provide technical and functional impact summary of the managed incidents Development/ Design experience preferred Previous Product Management experience driving complex business products required. Location & Hours of Work Full-time position, working 40 hours per week. Expected overlap with US hours as appropriate General Shift (11:30 AM - 8:30 PM IST / 1:00 AM - 10:00 AM EST / 2:00 AM - 11:00 AM EDT) Primarily based in the Innovation Hub in Hyderabad, India in a hybrid working model (3 days WFO and 2 days WAH) About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.
Posted 2 months ago
1.0 - 5.0 years
7 - 11 Lacs
Mumbai
Work from Office
Ability to initiate, nurture and close discussions with various investors, e.g., NBFCs, Banks, Family offices etc for supply of capital on Recur platform Good Grasp over various financial concepts like Direct assignment, NBFC funding, PTC, Loan syndication, Cash flow backed financing, Balance sheet-based financing, working capital; Term loans, security structures etc. Identify and contact decision-makers in new investors to forge a partnership for capital supply on Recur platform Represent Recur Club while engaging with new Investors, educating and optimizing for value and brand awareness Partner with other teams to provide market intelligence that enables better decision-making in strategic areas like product development, product improvement, market strategy among other 2+ years of experience in NBFC fundraising, debt syndication and having contacts across NBFCs/ Financial institutions CA/MBA or both Entrepreneurial spirit, hunger for knowledge and passion for creating value for the Organization Ability to persuade, lead and confidently handle objections and resolve investor queries Proactively seek new business opportunities and thrive in the startup ecosystem
Posted 2 months ago
2.0 - 3.0 years
4 - 6 Lacs
Kolkata
Work from Office
Job Summary: We are seeking a highly motivated and experienced Scientist with a strong background in Chemistry and hands-on expertise in FMCG (Homecare) R&D. The ideal candidate will be responsible for developing, optimizing, and innovating formulations for laundry and cleaning products under our established brands like Safed, Champion, Sparkle, and others. Key Responsibilities: Lead/Support formulation development work stream for the brand - Innovation & others projects Research and Scout new technology routes/solutions to deliver superior products for the category Develop R&D Test Methods and Protocols Ensure all R&D work done OTIF as per the project requirement e.g Lab work, Specification development (RM/FG), Performance tests, Stability studies, GNT, Claims Support, and Demo Development etc. Create and monitor RM & FG specifications ensuring quality and market competitiveness. Address technical troubleshooting in factories / across supply chain • Address product-related queries from sales, marketing, and customers. Collaborate with quality team to address the quality / product / consumer complaints Work with process engineering and manufacturing teams to scale up products and optimize processes. Collaborate with packaging team and ensure relevant pack design , artwork etc is ready for launch Document R&D work through detailed reports and present findings to management. Manage the technical network of the project assigned Collaborate with Procurement, factory and quality teams to ensure successful MPT and Transits trials Test before launch. Ensure smooth functioning of lab operations, including supervision and management of lab inventory (chemicals, glassware, instruments) Manage Daily R&D operational activities Qualifications: M.Sc. in Chemistry (Ph.D. preferred) OR B.Tech / M.Tech in chemical engineering Minimum 2-3 years of relevant experience in R&D/Product Development, ideally in the FMCG Homecare sector for Powder, Liquid and Bar product format. Required Skills and Competencies: Technical Expertise: Knowledge about Surfactants , Inorganics , polymers , and other ingredients used in home care product formats. Project Management Excellence: Proven ability to manage and prioritize multiple projects while ensuring on-time, in-full (OTIF) delivery. Adaptability: Flexible approach to problem-solving and addressing challenges in dynamic environments. Collaboration & Proactivity: Excels as a team player with a proactive attitude, consistently contributing to effective problem resolution. Strong Communication: Exceptional communication and presentation skills to convey technical details clearly to diverse stakeholders. Analytical Ability: Demonstrated expertise in data-driven decision-making for continuous improvement projects. 3Cs Curiosity, Creative Thinking and Creativity.
Posted 2 months ago
8 - 13 years
15 - 25 Lacs
Thane, Mumbai (All Areas)
Work from Office
Products: Customised cables (LV/MV) upto 33 KV Development of cables based on customer specifications, overseeing the design process from concept to commercialization KRAs: design engineering, prototype development & testing, VAVE, technical services Required Candidate profile B. Tech/B.E. in Electrical/ Electronics 8+ years' experience in cable design & development in a customised cables mfg co Knowledge of various cable constructions & materials, IS-694, IS-7098 standards
Posted 2 months ago
1 - 5 years
13 - 17 Lacs
Bengaluru
Work from Office
Job Area: Engineering Services Group, Engineering Services Group > Support Engineering General Summary: As a Support Engineer at Qualcomm, you will significantly contribute to our product improvement and work with other Engineers to sustain aspects of our product development life cycle. Support Engineers will also play a critical role in resolving technical system issues that promote product reliability. You will have endless opportunities to learn and grow in the Engineering development space. Minimum Qualifications: Bachelor's degree and 3+ years of Support Engineering or related work experience. OR Associate's degree and 4+ years of Support Engineering or related work experience. OR High School Diploma or equivalent and 5+ years of Support Engineering or related work experience. *Completed advanced degrees in a relevant field may be substituted for up to two years (Master"™s = one year, Doctorate = two years) of work experience. Preferred Qualifications: Bachelor's degree in Computer Science, Mathematics, Electrical Engineering, Electronic Engineering, or related field. Certification in Electronics or related area. Military experience or training in electronics field (Rank E6+). 5+ years of experience with digital HW, SW, and/or analog RF troubleshooting and debugging. 5+ years of experience in a lab environment. 2+ years in a leadership role with or without direct reports. 2+ years of work experience in a role requiring interaction with senior leadership (e.g., Director level and above). Principal Duties and Responsibilities: Leads a team in moderately complex support activities such as system integration and providing development support from initial concept through completion phases of project. Provides support for engineers and recommendations on design approaches, layout, and parameters for large projects. Participates in design reviews. Manages and helps operate company products and/or components based on specifications, tolerances and reliability. Monitors product performance, analyzes moderately complex failures or malfunctions, and develops corrective action. Seeks out, integrates, interprets, and shares data and information from various sources and stakeholders across teams to help others understand moderately complex specifications. Leads efforts to develop solutions. Manages and/or executes on components of team project priorities, deadlines, and deliverables for large and/or multiple projects. Works with individuals inside and outside of own function to integrate complex projects and/or ensure changes work with other components of a specific project. Level of Responsibility: Works independently with no supervision. Provides supervision/guidance to other team members. Decision-making may affect work beyond immediate work group. Requires verbal and written communication skills to convey complex information. May require basic negotiation, influence, tact, etc. Has a moderate amount of influence over key organizational decisions (e.g., is consulted by senior leadership to make key decisions). Tasks do not have defined steps; planning, problem-solving, and prioritization must occur to complete the tasks effectively.
Posted 2 months ago
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