You will be joining the sales team at Securden as an Account Executive (AE) with the primary responsibility of managing inbound leads to drive revenue and customer growth. Your role will involve managing the flow of inbound leads, qualifying leads, scheduling product demos, assisting prospects with Proof of Concepts (PoCs), acting as a liaison between prospects and internal tech/product teams, preparing proposals, following up with leads to convert them into customers, and ensuring a smooth transition for customers post-purchase to move to production without any issues. Additionally, you will be expected to maintain meticulous CRM records to provide a professional sales experience and build trust with customers. To excel in this role, you must possess a sense of urgency in your work, be highly result-oriented, take complete ownership and responsibility for your tasks, demonstrate curiosity and a willingness to learn, be open to working night shifts, and be flexible and adaptable to the dynamic environment of a startup. Enjoying the fast-paced and challenging nature of startup culture is essential for success in this position. Ideally, you should have 2 to 5 years of experience in software sales and account management to effectively perform the duties required for this role. This position is based in Chennai. If you feel that you meet the requirements and are excited about the opportunity to be a part of the Securden sales team, please send your profile to careers@securden.com.,
Securden has set up a robust demand generation engine that is scaling effectively. We are currently seeking a Product Marketing Manager (Content Marketing) with the opportunity for advancement to a leadership role. Your main responsibilities will include taking charge of content marketing activities, such as creating content for the website, landing pages, and demo/explainer videos. You will conduct market research, competitive analysis, product benchmarking, and create user manuals, tutorials, GUI text, among other tasks. Additionally, you will focus on enhancing the product onboarding experience, measuring product usage, conducting customer interviews for case studies, and collaborating with demand generation teams to generate traffic and leads. Tracking and improving conversions, as well as planning and executing campaigns, are also key aspects of this role. The ideal candidate for this position possesses 5-10 years of experience in software product marketing, excellent writing skills, and a passion for creating various types of technical content with a strong technical understanding. You should be an avid reader who enjoys conducting in-depth research before crafting content, an active social media user capable of creating engaging posts, and someone who closely monitors competitors" activities and stays updated on cybersecurity and digital marketing trends. A data-oriented individual who constantly evaluates campaign performance and suggests improvements, a creative thinker who enjoys customer interaction, and a team player who collaborates effectively with various departments are qualities we are looking for. You should have good presentation skills, a keen eye for perfection, and a willingness to learn digital marketing concepts. Most importantly, you should thrive in a startup environment and embrace the dynamic and unpredictable nature of such work settings. This position is based in Chennai. If you are interested in this opportunity, please send your profile to careers@securden.com.,
You will be joining the sales team at Securden as an Account Executive (AE) with the primary responsibility of managing inbound leads to drive revenue and customer growth. Your role will involve: - Managing the flow of inbound leads - Qualifying leads - Scheduling product demos - Assisting prospects with Proof of Concepts (PoCs) - Acting as a liaison between prospects and internal tech/product teams - Preparing proposals - Following up with leads to convert them into customers - Ensuring a smooth transition for customers post-purchase to move to production without any issues To excel in this role, you must possess: - A sense of urgency in your work - Being highly result-oriented - Taking complete ownership and responsibility for your tasks - Demonstrating curiosity and a willingness to learn - Being open to working night shifts - Being flexible and adaptable to the dynamic environment of a startup Enjoying the fast-paced and challenging nature of startup culture is essential for success in this position. Ideally, you should have 2 to 5 years of experience in software sales and account management to effectively perform the duties required for this role. This position is based in Chennai. If you feel that you meet the requirements and are excited about the opportunity to be a part of the Securden sales team, please send your profile to careers@securden.com.,
As a technically strong and customer-focused professional, you will be joining our customer support team at Securden to provide presales and post-sales technical assistance to our customers. Your role will involve understanding customer requirements, providing product demos, offering technical assistance, troubleshooting issues, and helping customers in successful product implementation. Key Responsibilities: - Understand customer requirements. - Provide product demos. - Offer technical assistance. - Troubleshoot issues. - Help customers in successful product implementation. Qualifications Required: - Offer support through email, phone calls, and web meetings, requiring good writing skills and excellent oral communication skills. - Willingness to work in different shifts for different global geographies for our B-2-B customer base. - Take complete ownership and ensure customers/prospects receive prompt assistance. - 2-10 years of experience in technical support in B-2-B software product companies or similar. - Enjoy working in a startup environment, embracing the craziness and chaos. If you are interested in this role and meet the qualifications, please send your profile to careers@securden.com.,
Securden, a company that has established a robust demand generation engine, is in search of a Product Marketing Manager (Content Marketing) who can play a pivotal role in their growth journey. This position not only offers an opportunity to lead content marketing activities but also presents a clear pathway to a leadership position within the organization. **Key Responsibilities:** - Take ownership of content marketing initiatives - Create content for the website, landing pages, demo/explainer videos - Conduct market research, competitive analysis, product benchmarking - Develop user manuals, tutorials, GUI text, etc. - Enhance product onboarding experience - Measure product usage and analyze data - Interview customers to create compelling case studies - Collaborate with demand generation teams to generate traffic and leads - Track and optimize conversions - Plan and execute marketing campaigns In essence, the primary focus of this role is to lead diverse content generation efforts aimed at attracting website traffic and engaging existing customers. **Qualifications Required:** - 5-10 years of experience in software product marketing - Excellent writing skills with a passion for creating technical content - Strong technical acumen and research skills - Active presence on social media with the ability to craft engaging posts - Keen monitoring of competition and industry trends, especially in cybersecurity and digital marketing - Data-oriented mindset with a knack for analyzing campaign performance - Creative mindset and attention to detail - Proficiency in customer interaction and good presentation skills - Collaborative nature with the ability to work effectively with cross-functional teams - Eagerness to learn digital marketing concepts - Strong desire for perfection and continuous product improvement If you possess these qualifications and are excited to work in a startup environment, embracing its dynamic nature, then this role at Securden in Chennai could be the perfect fit for you. To express your interest, kindly send your profile to careers@securden.com.,
You will be joining the sales team at Securden as an Account Executive (AE) with the primary responsibility of managing inbound leads to drive revenue and customer growth. Your role will involve: - Managing the flow of inbound leads - Qualifying leads - Scheduling product demos - Assisting prospects with Proof of Concepts (PoCs) - Acting as a liaison between prospects and internal tech/product teams - Preparing proposals - Following up with leads to convert them into customers - Ensuring a smooth transition for customers post-purchase to move to production without any issues Additionally, you will be expected to maintain meticulous CRM records to provide a professional sales experience and build trust with customers. To excel in this role, you must possess a sense of urgency in your work, be highly result-oriented, take complete ownership and responsibility for your tasks, demonstrate curiosity and a willingness to learn, be open to working night shifts, and be flexible and adaptable to the dynamic environment of a startup. Enjoying the fast-paced and challenging nature of startup culture is essential for success in this position. Qualifications Required: - 2 to 5 years of experience in software sales and account management This position is based in Chennai. If you feel that you meet the requirements and are excited about the opportunity to be a part of the Securden sales team, please send your profile to careers@securden.com.,
As a member of our customer support team at Securden, you will play a crucial role in providing technical assistance to our customers both before and after sales. You will be responsible for understanding customer requirements, conducting product demos, offering technical support, troubleshooting issues, and assisting customers in successfully implementing our products. Key Responsibilities: - Understand customer requirements and provide tailored solutions. - Conduct product demonstrations to showcase key features and functionalities. - Offer technical assistance to customers through various channels such as email, phone calls, and web meetings. - Troubleshoot issues reported by customers and provide timely resolutions. - Assist customers in the successful implementation of our products. Qualifications Required: - 2-10 years of experience in technical support within B-2-B software product companies. - Proficiency in written communication for handling support through emails. - Excellent oral communication skills for effective customer interactions. - Willingness to work in different shifts to support our global customer base. - Ability to take complete ownership of customer issues and ensure quick resolution. - Passion for working in a startup environment, embracing the dynamic nature of the role. If you are excited about joining a fast-paced startup environment and have the required technical support experience, we encourage you to send your profile to careers@securden.com. Join us in Chennai and be part of our dedicated customer support team.,