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Capgemini
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Procurement Support Specialist

Procurement Support Specialist

Capgemini

3 - 6 years

4 - 8 Lacs

noida

Posted:9 hours ago| Platform:

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Skills Required

requisition purchase requisition purchase order procurement coupa vendor management accounts payable sap strategic sourcing purchase invoice processing sourcing p2p vendor development material management ariba export inventory management

Work Mode

Work from Office

Job Type

Full Time

Job Description

YOUR ROLE
In this role you will play a key role in
The Procurement Customer Support Specialist will play a hands-on role in supporting Coupa system users across the organization. This includes assisting with onboarding new Coupa users, updating information in existing user profiles, and responding to Coupa access-related support tickets. The specialist will also be responsible for detailing Coupa workflows to internal stakeholders and identifying the appropriate level of system access based on individual user roles and responsibilities. This role requires a strong understanding of Coupa workflows to ensure accurate access provisioning and effective user support. YOUR PROFILE
Provision and manage Coupa user access, including setup, role assignments, catalog access, and approver changes. Identify appropriate level of system access based on individual user roles and responsibilities. Create, update, and deactivate user profiles using Excel-based data entry and exports. Extract and analyze data from Coupa to generate reports and insights for management. Maintain metadata for contracts, purchase requisitions, and purchase orders in Coupa. Respond to ServiceNow tickets and provide timely support and training to end-users. Monitor help desk trends and user activity to identify areas for process improvement. Collaborate with internal teams to resolve procurement-related issues. Contribute to roadmap development based on user feedback and data insights. Strong working knowledge of Coupa or similar procurement systems. Advanced proficiency in Microsoft Excel, including data entry, manipulation, and reporting.

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Procurement Support Specialist