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Home
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Capgemini
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Procurement Support Specialist

Procurement Support Specialist

Capgemini

5 - 10 years

1 - 6 Lacs

noida

Posted:2 hours ago| Platform:

Apply

Skills Required

procurement procurement helpdesk

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Title: Procurement Support Specialist

Experience

Procurement Support Specialist

Key Responsibilities:

Manage Coupa user access: setup, role assignments, catalog access, and approver changes.
Identify appropriate system access levels based on user roles.
Create, update, and deactivate user profiles using Excel-based data entry.
Extract and analyze data from Coupa for reporting and insights.
Maintain metadata for contracts, requisitions, and purchase orders.
Respond to ServiceNow tickets and provide timely user support.
Conduct audit log reviews to ensure compliance and data accuracy.
Deliver training sessions to enhance Coupa user understanding.
Monitor help desk trends and identify process improvement opportunities.
Collaborate with internal teams to resolve procurement-related issues.
Contribute to roadmap development based on user feedback and data insights.

Required Qualifications:

Minimum 5 years of experience in procurement operations, system administration, or user support.
Strong working knowledge of
Coupa
or similar procurement systems.
Advanced proficiency in
Microsoft Excel
(data entry, manipulation, reporting).
Excellent communication and interpersonal skills.
Strong attention to detail and commitment to data accuracy.
Ability to manage multiple priorities in a fast-paced environment.

Preferred Qualifications:

Experience with
ServiceNow
or similar ticketing systems.
Experience in delivering user training or instructional support.
Familiarity with procurement tools such as
Concur
.

Interested candidates can apply by sending their resume to

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