Job
Description
Skill required:Procure to Pay Processing - Invoice Processing Operations Designation:Management Level - Team Lead/Consultant Job Location:Mumbai Qualifications:Any Graduation Years of Experience:7 to 11 years What would you do? The incumbent should be an expert in Accounts payable lifecycle and will be responsible for Must be flexible in working hours UK/US (EST hours in US shift if required) Managing team of 30-35 FTEs.for end to end process. Effciently delivering the service for end-to-end PTP process which includes Invoice processing, Payments, AP helpdesk, AP Account reconciliation, Vendor statement Recon and T&E. The role is also expected to perform the smooth transition for PTP sub-processes. He / She must have independently managed the Accounts payable process for International client, worked in BPO organization in a prior assignment(S) at least 7-8 years out of 10-12 years The Procure to Pay Processing team helps clients and organizations by boosting vendor compliance, cutting savings erosion, improving discount capture using preferred suppliers, and in confirming pricing and terms prior to payment. The team is responsible for accounting of goods and services, through requisitioning, purchasing and receiving. They also look after order sequence of procurement and financial process end to end. In Invoice Processing Operations you will ensure efficient and accurate processing of expense invoices / claims in adherence with client policy and procedures.You will be working on audit claims in accordance with client policies and procedures. You will work on save/post invoice in ERP,verify WHT, VAT/WHT discrepancy resolution.You will also be required to post the invoices for payment and work on PO Process, Non - PO, credit note, 2 way Match & 3 Way Match, Email management and ERP Knowledge. What are we looking for? Adaptable and flexible Ability to perform under pressure Problem-solving skills Detail orientation Ability to establish strong client relationship Minimum 10-12 years of AP experience in BPO out of which 7-8 years minimum with experience @ Lead roles in different capacities. Minimum Bachelor's degree in Finance Accounting or related field Advanced knowledge of AP concepts and applications Strong understanding of AP metrics and SLAs and the factors that influence them System & applications Experience of working in SAP/Oracle ERP would be an added advantage. Intermediate knowledge of MS office tools (Excel/Word/PPT) is must. Having advanced excel knowledge would be an added advantage. Ability to run/support automation/RPA/process improvement initiatives parallel to the core job Ability to interact with client finance leads, understands the business and process. Excellent in communication skills both oral and written as need to interact client leadership. Should be able ssto articulate the things. Good understanding of risks, issues and have thought process to anticipate the potential risks in a process and set mitigations plans/controls to eliminate or minimize the risks. Roles and Responsibilities The Role:The incumbent should be an expert in Accounts payable lifecycle & will be responsible for:Must be flexible in working hours UK/US (EST hours in US shift if required)Managing team of 30-35 FTEs for end to end process.Effciently delivering the service for end-to-end PTP process which includes Invoice processing, Payments, AP helpdesk, AP Account reconciliation, Vendor statement Recon & T&E.The role is also expected to perform the smooth transition for PTP sub-processes. He / She must have independently managed the Accounts payable process for International client, worked in BPO organization in a prior assignment(S) at least 7-8 years out of 10-12 years Functional Responsibilities:Complete underst&ing of accounts payable life cycle & must possess in-depth knowledge of processing all categories of Invoices (PO, Non-PO, OTP Invoices, Utility Invoices, Statutory Payments, Payments Vendor Master, AP helpdesk.Should be an expert in managing all sub-processes PTP.Should have experience of h&ling international client in BPM organization. Must possess great interpersonal skills, must have experience of speaking to client leads & have regular governance.Manage AP teams & processes in accordance with documented procedures & policies.Participate in the weekly, monthly governance call & manage the status call. Lead the resolution of complex or sensitive issues from client, senior management, or vendor queries on a timely basis.Track the progress of Knowledge Transfer, Transition progress & proactively work on deviation if any to fix it.Monitor process & operational KPIs to ensure effective delivery against targets & benchmarks.Manage & oversee control procedures & practices to ensure no significant SOX control deficiencies in the AP delivery sub-function.Drive controls & compliance in a process & ensure 100% noiseless operations. Identify & support AP improvement initiatives to drive operational efficiencies & improved controls.Manage required & appropriate reporting to facilitate informed decision making (e.g. aging, forecasted payables)Support regional leadership through business partnering by providing metrics, problem resolution, & reporting process performance.Maintain files & documentation thoroughly & accurately, in accordance with company policy. People Management Responsibilities:Supervise & manage an PTP team with multiple sub-processes, approximately 30-35 team members, ensuring communication & coordination across teams Closely work with Team leads & SMEs to drive the business transformation
