Process Trainer (Sales)

Acme Services

1 - 5 years

3 - 12 Lacs

mumbai maharashtra india

Posted:17 hours ago| Platform: Foundit logo

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Skills Required

sales training process training onboarding crm tools (salesforce zoho) presentation skills communication skills sales techniques

Work Mode

On-site

Job Type

Full Time

Job Description

To manage end-to-end process training batch for leading domestic stockbroking client for sales process
Must have exposure on conducting soft skills, process/product and system training in a BPO as trainer
Must ensure successful clearance of agents from training phase during certification
Must have handles more than 10 batches (end-to-end process training)
Must have managed operations and client interactions during training phase
Co-ordinate with various departments for support for successful completion of batch
Must conduct various refresher on floor basis audit output on monthly basis
Must conduct quality checks for 0 - 30 day agents on regular basis

Technical skills:

Should be well versed with MS Office (Word, Excel, PowerPoint and Outlook)
Should have excellent communication skills (written and spoken)
Preferred from process specific industry e.g. stockbroking

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