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Process Quality - DM/Manager - Enterprise Mid Market

Process Quality - DM/Manager - Enterprise Mid Market

Paytm

4 - 5 years

11 - 15 Lacs

Noida

Posted:15 hours ago| Platform:

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Skills Required

payments fintech sql business operations process quality project management quality control spc program management business development final quality incoming quality sales quality management b2b sales quality assurance key account management ppap

Work Mode

Work from Office

Job Type

Full Time

Job Description

Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.About the roleThis role is for managing the EMI Support team for Enterprise vertical & managing
projects we are working upon to reduce the manual efforts of the teams and increasing the netrevenue for the accounts.Expectations/

Be proactive in looking for process improvements and implementation of the same

Coordination with the Product and Tech team to resolve the issues from its core.

Identify operational improvement opportunities and drive implementation.

Timely and effective communication with internal departments for issue resolution

Ensure appropriate systems and infrastructure are in place to track, evaluate and support

Role will require conferencing / collaborating with internal teams.

Enable and encourage use of Smart thinking and lead from front

Develop comprehensive project plans along with key stakeholders

Track Program/Project performance, specifically to analyze the successful completion of short-
and long-term goals

Engage with various Business & Technology Teams within Paytm to identify common
bottlenecks esp. on Technology frontSuperpowers/ Skills that will help you succeed in this role

Bachelor's degree or equivalent

4 to 5 years of experience in business operations (Experience in payments/fintech space will be
preferred)

Good Analytical Skills

Problem solving and decision-making skills

Knowledge of SQL is preferred

Love for simplifying

Growth Mindset

Willingness to experiment and improve continuously

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Paytm

Fintech / Digital Payments

Noida

2500+ Employees

1617 Jobs

Key People

Vijay Shekhar Sharma

Founder & CEO
Madhur Deora

President & Group CFO
Shreyas Sreenivasan

Chief Product Officer

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Process Quality - DM/Manager - Enterprise Mid Market