Process Manager

eClerx

2 - 5 years

4 - 8 Lacs

Pune

Posted:3 days ago| Platform:

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Skills Required

project management data analysis it services business development process management operations management networking software solution sales change management itsm incident management lead generation it sales it infrastructure itil

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a skilled Process Manager to join our team at eClerx Services Ltd., an IT Services & Consulting company. The ideal candidate will have 7-9 years of experience in process management and be able to lead cross-functional teams to achieve business objectives.

Roles and Responsibility

Develop and implement process improvements to increase efficiency and productivity.
Manage and maintain existing processes, ensuring compliance with industry standards.
Collaborate with stakeholders to identify areas for improvement and develop solutions.
Analyze data and metrics to measure process performance and make informed decisions.
Lead and motivate teams to achieve process goals and objectives.
Ensure effective communication and coordination across departments and teams.

Job Requirements

Minimum 7 years of experience in process management or a related field.
Strong understanding of IT Services & Consulting industry trends and best practices.
Excellent leadership and communication skills, with the ability to motivate teams.
Strong analytical and problem-solving skills, with attention to detail.
Ability to work in a fast-paced environment and adapt to changing priorities.
Experience with process management tools and technologies is desirable.

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