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Process Lead -SME- CPE

Process Lead -SME- CPE

Capgemini

4 - 8 years

0 Lacs

noida uttar pradesh

Posted:2 days ago| Platform: Shine logo

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Skills Required

leadership communication skills banking operations coaching mentoring change management strategic thinking conflict management team building performance management process compliance analytical skills ms office stakeholder management interpersonal abilities operational leadership risk culture decisionmaking problemsolving skills banking financial services regulatory environment management

Work Mode

On-site

Job Type

Full Time

Job Description

Role Overview: As a Grade Specific employee at Capgemini, you are expected to possess a robust skill set that includes strong leadership and interpersonal abilities, effective communication skills, and a deep understanding of banking operations and operational leadership. Your role involves coaching and mentoring team members to enhance performance, managing change and uncertainty, and fostering a customer-centric and effective risk culture. It is essential for you to demonstrate strategic thinking and decision-making capabilities, conflict management skills, and the ability to build high-performing teams. Your proficiency in performance management, driving accountability, and process compliance will be crucial. Continuous learning and adaptability are key as you need to stay updated with the latest industry trends, internal processes, and regular changes. To qualify for this role, you should be a graduate in any discipline with 4-6 years of people management, process, and transition experience. Additionally, analytical & problem-solving skills, expertise in MS Office (Excel, PowerPoint, Word, etc), experience of working in banking / financial services, and the capability to communicate with and manage senior stakeholders are required. An understanding of managing in a regulated environment is also essential. Key Responsibilities: - Primary responsibility for individual team deliverables and department outcomes - Joint responsibility with others for the business unit, and enterprise result - Responsible for own work and directs the work of others - Translating business plans into targeted operational objectives and supporting consistent delivery through a disciplined operating rhythm - Data-driven approach to operational excellence and customer / partner experience - Mentoring other employees and providing support and guidance to a team or teams on a sub-functional basis - Recommending and supporting the design and implementation of initiatives, influencing policies and procedures Qualifications Required: - Graduate in any discipline - 4-6 years of people management, process, and transition experience - Analytical & problem-solving skills - Expertise in MS Office (Excel, PowerPoint, Word, etc) - Experience of working in banking / financial services - Capability to communicate with and manage senior stakeholders - Understanding of managing in a regulated environment Additional Details: Capgemini is a global business and technology transformation partner, helping organizations accelerate their transition to a digital and sustainable world. With a team of over 340,000 members in more than 50 countries, Capgemini leverages its strengths in AI, cloud, data, and deep industry expertise to deliver end-to-end services and solutions that unlock the value of technology for its clients.,

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Process Lead -SME- CPE