Posted:None|
Platform:
Work from Office
Full Time
The above responsibilities are not inclusive. Other responsibilities may be assigned to this job position depending on business needs
Internal Contacts - Team members within the client team, supervisor
External Contacts - Client contacts (by email)N
Experience 5+ years at least and 1.5+ years as a team lead
Education Background Bachelor Degree (Major)
Skills Auditing, Training, Quality check, SOP creation, Process Transition, Escalation management, Performance management, Attrition and Shrinkage.
Competencies and Behaviors
Train others
Builds team relationships
Communicates effectively
Demonstrates functional excellence
Customer centric
Licenses/Certificates
N/A
Resource Pro
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