Process Improvement - Senior Associate

Job Description

At PwC, our people in data management focus on organising and maintaining data to enable accuracy and accessibility for effective decision-making. These individuals handle data governance, quality control, and data integration to support business operations. In data governance at PwC, you will focus on establishing and maintaining policies and procedures to optimise the quality, integrity, and security of data. You will be responsible for optimising data management processes and mitigate risks associated with data usage. Responsibilities As a Senior Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to: Use feedback and reflection to develop self awareness, personal strengths and address development areas. Delegate to others to provide stretch opportunities, coaching them to deliver results. Demonstrate critical thinking and the ability to bring order to unstructured problems. Use a broad range of tools and techniques to extract insights from current industry or sector trends. Review your work and that of others for quality, accuracy and relevance. Know how and when to use tools available for a given situation and can explain the reasons for this choice. Seek and embrace opportunities which give exposure to different situations, environments and perspectives. Use straightforward communication, in a structured way, when influencing and connecting with others. Able to read situations and modify behavior to build quality relationships. Uphold the firm's code of ethics and business conduct. Preferred Knowledge/Skills Demonstrates strong abilities and/or a proven record of success supporting an Enterprise Data Management program, focused on data quality, data governance and data privacy management. Strong knowledge of Data Governance Frameworks like DCAM and DAMA Experience in preparation of current state and future state Process maps in BPMN tools like VISIO, Draw.IO and Miro. Experience in preparation of functional documents like BRDs Understanding of basic access and authorization concepts and ability to apply them to a complex landscape of data assets. Familiarity with Data Quality frameworks and Data Stewardship Basic understanding of Data Regulatory Standards like GDPR As An EDM Specialist Your Responsibilities Would Be Conduct due diligence of existing data landscapes of various business processes: Conduct survey-based assessments to identify business processes, process redundancies and governance gaps. Conduct workshops with respective SMEs and create detailed process maps in BPMN tools like VISIO, Miro, Draw.IO etc. Prepare MS PowerPoint or equivalent artefacts to simplify process maps for stakeholder presentation. Identifying shortcomings and risks in these business processes related to governance of data Identifying potential improvement area in terms of process efficiency You will contribute, for example, to the following types of initiatives: Data Asset Lineage tracing Defining Business Term Taxonomies and roles Defining Enterprise data asset access requirements and workflows Identifying and reporting relevant Governance KPIs You will be responsible for preparing BRDs for solutions which can be used by technical teams to build technical requirement documents. Managing contributions from project stakeholders from multiple disciplines in a complex or matrix organization. Flexibly prioritizing a diverse set of tasks and projects as well as seeking managers’ input and escalating issues in a timely way. Minimum Years of Experience: 4-9 years Show more Show less