Process Coordinator

Job Title: Process Coordinator Location: Head Office, Sector-43, Gurgaon Salary: Up to 3LPA Level: Entry to Mid-Level Position Job Summary: We are seeking a dedicated and detail-oriented Process Coordinator to join our team. The ideal candidate will have experience in process management and coordination, along with strong organizational and communication skills. This role involves monitoring, documenting, and improving business processes to enhance operational efficiency and effectiveness. Key Responsibilities: Review and streamline existing processes to improve overall efficiency and performance. Develop and maintain comprehensive documentation for all procedures, workflows, and standards. Monitor key performance indicators (KPIs) to assess process performance and highlight areas for improvement. Prepare and present regular reports and dashboards for management review. Support the planning and implementation of process improvement initiatives. Act as a point of contact for process users and provide guidance on standard operating procedures. Resolve procedural or operational issues to ensure desired outcomes are achieved. Create training materials, including documents and videos, and conduct training sessions as needed. Required Skills and Qualifications: Graduate degree in any discipline. Proficiency in MS Office (Excel, Word, PowerPoint), Google Sheets, and FMS tools. Strong follow-up skills and attention to detail. 1–3 years of experience in a Process Coordinator or similar role. Excellent time management and organizational abilities. Good understanding of process improvement methodologies. Effective written and verbal communication skills. Show more Show less